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[Official] The Cyborg R.A.T. and M.M.O Owners Club - Page 297

post #2961 of 3822
Guys, I intend to buy a RAT 7 from someone, brand new and sealed. However I am a little worried about the warranty. How good is their tech support? Will they ask me for receipts or just the serial number?
post #2962 of 3822
Quote:
Originally Posted by Geo2160 View Post

Guys, I intend to buy a RAT 7 from someone, brand new and sealed. However I am a little worried about the warranty. How good is their tech support? Will they ask me for receipts or just the serial number?
they are pricks and will ask you for the receipt..
I'm going through that crap now.
mad.gif
post #2963 of 3822
Quote:
Originally Posted by malmental View Post

they are pricks and will ask you for the receipt..
I'm going through that crap now.
mad.gif

Have you contacted them through their support site or your e-tailer's warranty form?
post #2964 of 3822
Quote:
Originally Posted by Geo2160 View Post

Quote:
Originally Posted by malmental View Post

they are pricks and will ask you for the receipt..
I'm going through that crap now.
mad.gif

Have you contacted them through their support site or your e-tailer's warranty form?
their support..
post #2965 of 3822
Oh, wow. I was so excited about the price that guy was giving it with.
post #2966 of 3822
Picked up a RAT7 today from Be$t Buy just to try it out. Size is almost identical to G9x, but without any weights seems a lot more balanced.

I seem to be having a tracking issue though, going up and down will move at weird speed and sometimes it will happen with left to right; tried all my USB ports.. Using the assumed latest software from their site.

Their configuration software is also not the most intuitive that I've used.

Edit: I'd probably need an extended adjustment period, but I could probably get used to it if I had actually planned on keeping it. I'd like to try a RAT/MMO5 but the only place I can do that is online then I have to worry about postage to and fro, etc. I actually like the philipp's sensor(s) and how they track, the Z-Axis "Issue" doesn't bother me much - Honestly I can only replicate it when I purposefully do it.
Edited by Madvillan - 7/23/13 at 7:28pm
C54
(13 items)
 
   
CPUMotherboardGraphicsRAM
i5 2500 Non K AS Rock P67 Extreme4 Gen3 MSI 560Ti TF II - Antec 620 "Modded" G.SKILL Sniper 
Optical DriveCoolingOSMonitor
ASUS Optical Corsair H60 in Pull Win7 Pro x64 2X HP ZR22W  
KeyboardPowerCaseMouse
Generics Lol Sparkle 1000W Coolermaster HAF 912 Logitech G9X 
Mouse Pad
Puretrak Talent / Mionix Sargas 320 
CPUMotherboardGraphicsRAM
Shame Denial Anger Frustration 
Hard DriveHard DriveOptical DriveCooling
Fatigue Anguish Forlorn Futility 
OSMonitorKeyboardPower
Failure A vision of demise an input to a broken heart Tears of shame 
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cold desperate child Moving steadily towards a bleak future sounds of another loss A forecast for a worse day 
CPUMotherboardGraphicsRAM
Intel i7 3930K ASRock X79 EXTREME4 LGA 2011 EVGA GTX 670 Antec 620 "Modded" w/ NZXT Kraken G10 TEAM 32 GB DDR3 
Hard DriveCoolingOSMonitor
[Boot] Mushkin Chronos 480 GB Swiftech H240X Windows 7 Pro Dell P2715Q 
KeyboardPowerCaseMouse
GENERIC LOL Seasonic SS-660XP2 NZXT H630 Varies,w/e I can Fingertip / Claw 
Mouse Pad
lol 
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C54
(13 items)
 
   
CPUMotherboardGraphicsRAM
i5 2500 Non K AS Rock P67 Extreme4 Gen3 MSI 560Ti TF II - Antec 620 "Modded" G.SKILL Sniper 
Optical DriveCoolingOSMonitor
ASUS Optical Corsair H60 in Pull Win7 Pro x64 2X HP ZR22W  
KeyboardPowerCaseMouse
Generics Lol Sparkle 1000W Coolermaster HAF 912 Logitech G9X 
Mouse Pad
Puretrak Talent / Mionix Sargas 320 
CPUMotherboardGraphicsRAM
Shame Denial Anger Frustration 
Hard DriveHard DriveOptical DriveCooling
Fatigue Anguish Forlorn Futility 
OSMonitorKeyboardPower
Failure A vision of demise an input to a broken heart Tears of shame 
CaseMouseAudioAudio
cold desperate child Moving steadily towards a bleak future sounds of another loss A forecast for a worse day 
CPUMotherboardGraphicsRAM
Intel i7 3930K ASRock X79 EXTREME4 LGA 2011 EVGA GTX 670 Antec 620 "Modded" w/ NZXT Kraken G10 TEAM 32 GB DDR3 
Hard DriveCoolingOSMonitor
[Boot] Mushkin Chronos 480 GB Swiftech H240X Windows 7 Pro Dell P2715Q 
KeyboardPowerCaseMouse
GENERIC LOL Seasonic SS-660XP2 NZXT H630 Varies,w/e I can Fingertip / Claw 
Mouse Pad
lol 
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post #2967 of 3822
Quote:
Originally Posted by Geo2160 View Post

Guys, I intend to buy a RAT 7 from someone, brand new and sealed. However I am a little worried about the warranty. How good is their tech support? Will they ask me for receipts or just the serial number?

Their support is pretty good. It's pretty normal for companies to ask for receipts when you use their support. After all, there's no way for them to tell where you got the product from if you don't have a bill-of-sale. For all they know, it could have "fallen off the back of a truck" as the saying goes.

I work in the retail and service industry and the majority of companies require a bill of sale. However, if you can get the bill of sale from the person you are purchasing it from, that would do fine (that is, the receipt from where he purchased it).

Personally, I have no sympathy for anyone who can't keep track of their receipts, and I don't find requiring one to be a reason to call anyone a "prick".

@Madvillan

You might want to try a different mouse pad, and even using a q-tip to clean the laser (dampen it very slightly with glass cleaner and twirl it in the laser sensor, but don't get it really wet or you will end up with cleaner getting inside the mouse).
The surface you use can have a huge effect on how this mouse tracks. See previous 50 or so pages in this thread for lots of suggestions.
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Nukeyork
(24 items)
 
  
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ASUS BW-12B1ST Blu-ray RW Thermaltake Water 3.0 Ultimate Windows 10 64 pro LG 34UM65-P 
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Hcman Zhuque Teamwolf Mechanical Corsair AX750 Corsair 760T Steel Series Sensei Wireless Gaming Mouse 
Mouse PadAudioOtherOther
Steel Series 4HD Pro On Board Thermaltake X 5G Superspeed USB 3.0 Hard Drive ... Logitech Driving Force GT Steering Wheel 
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post #2968 of 3822
are there any new profile packs, something from the last six months. I have the older profiles, just looking for the new stuff thumb.gif
post #2969 of 3822
I love it, only complaint is that it's too rear-heavy, even with all the weights removed.

post #2970 of 3822
Quote:
Originally Posted by Majentrix View Post

I love it, only complaint is that it's too rear-heavy, even with all the weights removed.

That and price are why I returned mine. Other than that it was awesome.
C54
(13 items)
 
   
CPUMotherboardGraphicsRAM
i5 2500 Non K AS Rock P67 Extreme4 Gen3 MSI 560Ti TF II - Antec 620 "Modded" G.SKILL Sniper 
Optical DriveCoolingOSMonitor
ASUS Optical Corsair H60 in Pull Win7 Pro x64 2X HP ZR22W  
KeyboardPowerCaseMouse
Generics Lol Sparkle 1000W Coolermaster HAF 912 Logitech G9X 
Mouse Pad
Puretrak Talent / Mionix Sargas 320 
CPUMotherboardGraphicsRAM
Shame Denial Anger Frustration 
Hard DriveHard DriveOptical DriveCooling
Fatigue Anguish Forlorn Futility 
OSMonitorKeyboardPower
Failure A vision of demise an input to a broken heart Tears of shame 
CaseMouseAudioAudio
cold desperate child Moving steadily towards a bleak future sounds of another loss A forecast for a worse day 
CPUMotherboardGraphicsRAM
Intel i7 3930K ASRock X79 EXTREME4 LGA 2011 EVGA GTX 670 Antec 620 "Modded" w/ NZXT Kraken G10 TEAM 32 GB DDR3 
Hard DriveCoolingOSMonitor
[Boot] Mushkin Chronos 480 GB Swiftech H240X Windows 7 Pro Dell P2715Q 
KeyboardPowerCaseMouse
GENERIC LOL Seasonic SS-660XP2 NZXT H630 Varies,w/e I can Fingertip / Claw 
Mouse Pad
lol 
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C54
(13 items)
 
   
CPUMotherboardGraphicsRAM
i5 2500 Non K AS Rock P67 Extreme4 Gen3 MSI 560Ti TF II - Antec 620 "Modded" G.SKILL Sniper 
Optical DriveCoolingOSMonitor
ASUS Optical Corsair H60 in Pull Win7 Pro x64 2X HP ZR22W  
KeyboardPowerCaseMouse
Generics Lol Sparkle 1000W Coolermaster HAF 912 Logitech G9X 
Mouse Pad
Puretrak Talent / Mionix Sargas 320 
CPUMotherboardGraphicsRAM
Shame Denial Anger Frustration 
Hard DriveHard DriveOptical DriveCooling
Fatigue Anguish Forlorn Futility 
OSMonitorKeyboardPower
Failure A vision of demise an input to a broken heart Tears of shame 
CaseMouseAudioAudio
cold desperate child Moving steadily towards a bleak future sounds of another loss A forecast for a worse day 
CPUMotherboardGraphicsRAM
Intel i7 3930K ASRock X79 EXTREME4 LGA 2011 EVGA GTX 670 Antec 620 "Modded" w/ NZXT Kraken G10 TEAM 32 GB DDR3 
Hard DriveCoolingOSMonitor
[Boot] Mushkin Chronos 480 GB Swiftech H240X Windows 7 Pro Dell P2715Q 
KeyboardPowerCaseMouse
GENERIC LOL Seasonic SS-660XP2 NZXT H630 Varies,w/e I can Fingertip / Claw 
Mouse Pad
lol 
  hide details  
Reply
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