Quote:
i hope so, there are at leat 40-50 arc midi owners on various forums wanting the same.
airdeano
man, here's a customer service story.
friday i emailed fractal design about purchasing the midi i/o cluster as i boogered mine up "modding" beyond
repair. so i explained what i was doing, short cut photos and what i had done and i'd be greatful to pay for the
i/o cluster. i was prompted that they could not "sell" me one as they do not have a customer purchase program
(direct sales). so i get an email yesterday about an i/o cluster and this morning i get an email notifying me a
fedex package is on the way with a midi i/o cluster. will be here tomorow. out of texas no doubt.
this is a stand up company on support and what it takes to make the user return for more of their products and
services. i was looking at the bitfenix prodigy, but now i believe i might stay on Team Fractal Design.
thank you for your time..
airdeano

























