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Blank screen after Dell logo

post #1 of 6
Thread Starter 
A family friend brought their laptop to me and told me to fix it (okay they asked nicely and I was more than happy to look at it). It's a Dell Inspiron 8100 laptop, Intel Pentium III, Windows XP Home Edition. When I turn it on, the Dell logo comes up, after that, a black screen. The HD light stays a solid green for about 30 seconds then it goes off. I'm able to bring up the BIOS and boot menu, and I can run an XP startup disk, but no Windows XP. I tried Safe Mode, Safe Mode command Prompt, and still nothing. I've even tried the "last good config" option. I've learned by now that option never seems to work out for me in any situation. So I stuck in an XP startup disk (quick startup from Bootdisk.com) and I got the following message;

Windows could not start because the following file is missing or corrupt:
<Windows root>\\system32\\hal.dll.
Please re-install a copy of the above file.

Somehow I feel like if I copy this file, then I'm gonna get the same error but asking for a different file. And so on and so forth.

The other thing which might become a problem if I need a CD is, they took out the CD-ROM drive because they said it stopped working. So don't tell me to stick in a Windows XP Home CD and reinstall it, lol.

Any help would be greatly appreciated.
2005 Rig
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Seagate Barracuda 200GB & Seagate Barracuda 250GB Windows 7 Beta Build 7000 2 Acer X243w 24" widescreens ENERMAX Aurora Silver aluminum keyboard 
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2005 Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
Athlon64 3000+ Vnc 1.8Ghz ABIT AN8 Socket 939 EVGA GeForce 8600GTS 256M OCZ 1GB (2 x 512MB) 
Hard DriveOSMonitorKeyboard
Seagate Barracuda 200GB & Seagate Barracuda 250GB Windows 7 Beta Build 7000 2 Acer X243w 24" widescreens ENERMAX Aurora Silver aluminum keyboard 
PowerCaseMouse
ENERMAX EG425P-VE 420W COOLER MASTER CAC-T05-UW Microsoft USB Bluetooth Wireless Laser Mouse 8000 
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post #2 of 6
This is going to sound pretty obvious and I apologize in advance if it comes across that way but have your tried to boot using a floppy with the approriate HD driver? If you can boot up in dos mode I would try running CHKDSK with the repair flag. Your HD sounds corrupted to me.
My System
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i5 2500k Biostar TZ77XE4 6950 6950 
RAMHard DriveCoolingOS
8gb - DDR3 main: 120gb SSD 830 + 3 1tb drives Air Win7 
MonitorPowerCase
3 x DELL ST242OL  OCZ 900W Lian-Li Custom 
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My System
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CPUMotherboardGraphicsGraphics
i5 2500k Biostar TZ77XE4 6950 6950 
RAMHard DriveCoolingOS
8gb - DDR3 main: 120gb SSD 830 + 3 1tb drives Air Win7 
MonitorPowerCase
3 x DELL ST242OL  OCZ 900W Lian-Li Custom 
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post #3 of 6
pretty sure the hal file is the hardware access layer or some ****. Was this machine recently imaged? If an image was pulled off another machine and slapped on this one it won't boot because of the HAL. Has any hardware changed?

Edit: I do agree that you should try CHKDSK. I almost fell out of my chair last week. CHKDSK actually saved my system. I've been screwing w/ dos for over 10 years and this is the first time scandisk or chkdsk has done a damn thing for me besides waste time. Thanks Bill Gates... he probably coded the original chkdsk.. heh
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4000+ A64 Sandy DFI Lanparty-UT NF4 Ultra X800 1.2 TB in 500, 320, 200, 200 
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Vista Ultimate x86 42" 1080p LCD M$ Bluetooth KB OCZ GameXtream 700w 
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My System
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CPUMotherboardGraphicsHard Drive
4000+ A64 Sandy DFI Lanparty-UT NF4 Ultra X800 1.2 TB in 500, 320, 200, 200 
OSMonitorKeyboardPower
Vista Ultimate x86 42" 1080p LCD M$ Bluetooth KB OCZ GameXtream 700w 
CaseMouse
TT Tsunami Dream M$ Bluetooth Optical 
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post #4 of 6
Thread Starter 
Well yes, I can get to a DOS prompt, but it doesn't detect a C drive. I tried that NTFS for DOS program. It kicked out some error and halted the system.

PANIC: MCB chain corrupted
System halted
2005 Rig
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CPUMotherboardGraphicsRAM
Athlon64 3000+ Vnc 1.8Ghz ABIT AN8 Socket 939 EVGA GeForce 8600GTS 256M OCZ 1GB (2 x 512MB) 
Hard DriveOSMonitorKeyboard
Seagate Barracuda 200GB & Seagate Barracuda 250GB Windows 7 Beta Build 7000 2 Acer X243w 24" widescreens ENERMAX Aurora Silver aluminum keyboard 
PowerCaseMouse
ENERMAX EG425P-VE 420W COOLER MASTER CAC-T05-UW Microsoft USB Bluetooth Wireless Laser Mouse 8000 
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2005 Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
Athlon64 3000+ Vnc 1.8Ghz ABIT AN8 Socket 939 EVGA GeForce 8600GTS 256M OCZ 1GB (2 x 512MB) 
Hard DriveOSMonitorKeyboard
Seagate Barracuda 200GB & Seagate Barracuda 250GB Windows 7 Beta Build 7000 2 Acer X243w 24" widescreens ENERMAX Aurora Silver aluminum keyboard 
PowerCaseMouse
ENERMAX EG425P-VE 420W COOLER MASTER CAC-T05-UW Microsoft USB Bluetooth Wireless Laser Mouse 8000 
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post #5 of 6
Use these instructions to get to recovery console, then use CHKDSK to check out your disk drive.

http://support.microsoft.com/default...b;en-us;307654
My System
(13 items)
 
  
CPUMotherboardGraphicsHard Drive
4000+ A64 Sandy DFI Lanparty-UT NF4 Ultra X800 1.2 TB in 500, 320, 200, 200 
OSMonitorKeyboardPower
Vista Ultimate x86 42" 1080p LCD M$ Bluetooth KB OCZ GameXtream 700w 
CaseMouse
TT Tsunami Dream M$ Bluetooth Optical 
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My System
(13 items)
 
  
CPUMotherboardGraphicsHard Drive
4000+ A64 Sandy DFI Lanparty-UT NF4 Ultra X800 1.2 TB in 500, 320, 200, 200 
OSMonitorKeyboardPower
Vista Ultimate x86 42" 1080p LCD M$ Bluetooth KB OCZ GameXtream 700w 
CaseMouse
TT Tsunami Dream M$ Bluetooth Optical 
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post #6 of 6
Thread Starter 
I thought I wrote this reply earlier but I guess it never went thru. I'm very surprised to report that CHKDSK worked. Actually it was CHKDSKG.EXE that did the magic. It found some errored, deleted some unneeded stuff, restarted, and XP booted just fine. I'm not sure what they did but it's fixed now.

Although now they have to deal with another problem, a failing video card. At least that's what I think it is. Sometimes the entire screen flickers black, then it just goes blank. Then when its not blinking, some colors have what I can only describe as static. And some colors don't look right at all.
2005 Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
Athlon64 3000+ Vnc 1.8Ghz ABIT AN8 Socket 939 EVGA GeForce 8600GTS 256M OCZ 1GB (2 x 512MB) 
Hard DriveOSMonitorKeyboard
Seagate Barracuda 200GB & Seagate Barracuda 250GB Windows 7 Beta Build 7000 2 Acer X243w 24" widescreens ENERMAX Aurora Silver aluminum keyboard 
PowerCaseMouse
ENERMAX EG425P-VE 420W COOLER MASTER CAC-T05-UW Microsoft USB Bluetooth Wireless Laser Mouse 8000 
  hide details  
Reply
2005 Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
Athlon64 3000+ Vnc 1.8Ghz ABIT AN8 Socket 939 EVGA GeForce 8600GTS 256M OCZ 1GB (2 x 512MB) 
Hard DriveOSMonitorKeyboard
Seagate Barracuda 200GB & Seagate Barracuda 250GB Windows 7 Beta Build 7000 2 Acer X243w 24" widescreens ENERMAX Aurora Silver aluminum keyboard 
PowerCaseMouse
ENERMAX EG425P-VE 420W COOLER MASTER CAC-T05-UW Microsoft USB Bluetooth Wireless Laser Mouse 8000 
  hide details  
Reply
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