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[Official] NZXT PHANTOM Owner's Club - Page 1089

post #10881 of 15194
Ive been very impressed with NZXT's customer service. Loved their parts and everything. Only thing they can do better is get in some more of the orange led fans so mine can get shipped!

Just ordered the sleeved orange led's and the windowed side panel for my phantom. Thinking about making some covers and painting the locking mechanisms. Will post pics in the next few days when everything comes in and I get some more stuff insalled.
post #10882 of 15194
Quote:
Originally Posted by XNine View Post


Well, I'm just an older, wiser version of Retell. tongue.gif I kid. Retell is an awesome guy and working with him is a pleasure.
I'm OCN's NZXT Forum Rep, well, second forum Rep. I'm on here every single day, probably 2-3 hours sometimes. Retell still comes by but the Forums are kind of my domain now. I started working for NZXT on March 1st, so, still fairly new. My primary focus is being an active part of the forums and providing help and customer support when needed. You have questions? You need an RMA? You want to throw things at someone? I'm the guy. thumb.gif
Seeing as though I've been a member of OCN for a while, I'm not just a modder/enthusiast but I also work for a company who CARES about what you (and I) the community has to say.



It's great to see companies taking the time to come into the forums and helping out their customers and taking an interest in what they have to say. thumbsupsmiley.png

 

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post #10883 of 15194
Quote:
Originally Posted by stratmaster458 View Post

Quote:
Originally Posted by XNine View Post

Well, I'm just an older, wiser version of Retell. tongue.gif I kid. Retell is an awesome guy and working with him is a pleasure.
I'm OCN's NZXT Forum Rep, well, second forum Rep. I'm on here every single day, probably 2-3 hours sometimes. Retell still comes by but the Forums are kind of my domain now. I started working for NZXT on March 1st, so, still fairly new. My primary focus is being an active part of the forums and providing help and customer support when needed. You have questions? You need an RMA? You want to throw things at someone? I'm the guy. thumb.gif
Seeing as though I've been a member of OCN for a while, I'm not just a modder/enthusiast but I also work for a company who CARES about what you (and I) the community has to say.

This is great news! I have a few product suggestions for NZXT that I hope you can pass on to whoever is in charge. My first idea is a gigbag type carrying case for the Phantom. I am a college student and I find myself moving my Phantom between school and home a lot, the box my phantom came in is slowly falling apart, I think it would be a great idea if there were some sort of gigbag softshell carrying case for the Phantom. Kinda like this http://lansoft.ca/products.html except tailored to the Phantom's unique shape.

thinking.gif Hmmmm, that is a pretty nifty idea. Thankfully I never move my rig anywhere but to my kitchen and garage, but that sounds like a nifty idea. smile.gif I'll suggest it to the designers. Can't promise it will ever get made, but, hey, it's worth a shot, right? Sometimes the best ideas come from the outside.
Quote:
Originally Posted by evil jerry View Post

Quote:
Originally Posted by XNine View Post

Well, I'm just an older, wiser version of Retell. tongue.gif I kid. Retell is an awesome guy and working with him is a pleasure.
I'm OCN's NZXT Forum Rep, well, second forum Rep. I'm on here every single day, probably 2-3 hours sometimes. Retell still comes by but the Forums are kind of my domain now. I started working for NZXT on March 1st, so, still fairly new. My primary focus is being an active part of the forums and providing help and customer support when needed. You have questions? You need an RMA? You want to throw things at someone? I'm the guy. thumb.gif
Seeing as though I've been a member of OCN for a while, I'm not just a modder/enthusiast but I also work for a company who CARES about what you (and I) the community has to say.

Awesome, It's always welcomed to hear you post saying how we have one of the best modding groups on the site. I didn't know you where part of NZXT but this just confirms what I already knew. NZXT actual cares about it's customers and helps and supports us. This is the reason I bought a NZXT case for my current project, I have not regretted and I have even recommended the products to people while I'm shopping and to my friends. I wish people with other cases had the support we have from NZXT.

When I say that I think NZXT has one of the best modding groups on OCN, I'm not just saying that out of a canned corporate response (thankfully, NZXT has never given me anything like that). I really do believe it. Anyone who knows me will tell you I don't blow smoke. And when I'm wrong I'll fully admit it and take responsibility.

The modding group here for NZXT gear is phenomenal. Everyone helps each other, everyone tosses around ideas, gives advice and asks questions. THAT is what this whole scene is about. I've modded my fair share of cases, and even still I find inspiration from many of the Phantom and Switch 810 and other build logs I see here. It's impressive and refreshing to see what you guys all come up with.

To me, there's nothing better than seeing a group of people work with each other and share experience to help each other out.

You
People
ROCK!!!!!!!!!!!!!!! kungfu.gif
Quote:
Originally Posted by Bonkers View Post

Ive been very impressed with NZXT's customer service. Loved their parts and everything. Only thing they can do better is get in some more of the orange led fans so mine can get shipped!

Just ordered the sleeved orange led's and the windowed side panel for my phantom. Thinking about making some covers and painting the locking mechanisms. Will post pics in the next few days when everything comes in and I get some more stuff insalled.

Trust me, I've been hearing it left and right about the fans, lol. We're trying to keep em coming but people keep buying them.

Definitely get a build log going of your gear. Curious to see what you can come up with.
post #10884 of 15194
no xnine i didnt say you , i mean the nzxt guy behind rma@nzxt redface.gif
dont go angry man! smile.gif
never mention yoiur name you good man! I said "they fight" not he fight thumb.gif
Edited by dartuil - 4/9/12 at 7:14pm
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post #10885 of 15194
Quote:
Originally Posted by stratmaster458 View Post

This is great news! I have a few product suggestions for NZXT that I hope you can pass on to whoever is in charge. My first idea is a gigbag type carrying case for the Phantom. I am a college student and I find myself moving my Phantom between school and home a lot, the box my phantom came in is slowly falling apart, I think it would be a great idea if there were some sort of gigbag softshell carrying case for the Phantom. Kinda like this http://lansoft.ca/products.html except tailored to the Phantom's unique shape.

It's not too difficult to do yourself. Find a shipping store and buy a bunch of really thick foam, and carve the cavity yourself.

While it would be cool for NXZT to make one, it really isn't practical from a business perspective. The only practical thing would be to send you another box with all of the materials but without the case.

If you still have all of your packing materials, it would almost be easier to build a hard box the same size as the cardboard box. If you're desperate for one, I might know a guy who might be able to do it for you, but it would cost a bunch in shipping. >.<<br />
Hey, NZXT, make the Phantom bigger next time. biggrin.gif

No, really... I've been contemplating an HPTX build. I think there's only 2 or so cases out there that support it, and none NEARLY as impressive as ANY of NZXT's cases.
I'm assuming trying to put an HTPX in a Phantom is like that time when I tried to put an EATX in an Apollo. Which is why I bought a Phantom in the first place.
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post #10886 of 15194
I wanted to ask you guys something.

I have the Phantom side panel that NZXT sells (http://store.nzxt.com/product_p/pa%20phan%20wi.htm)

.. and I wanna spray gun it.

What's the safest way to remove the window? It's locked in place by steel prongs. The only way I can see is to bend the prongs out to remove the window. But what if they break? Steel can be pretty brittle. u.u

Any ideas?
Edited by Erakith - 4/9/12 at 7:49pm
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post #10887 of 15194
Quote:
Originally Posted by Erakith View Post

I wanted to ask you guys something.
I have the Phantom side panel that NZXT sells (http://store.nzxt.com/product_p/pa%20phan%20wi.htm)
.. and I wanna spray gun it.
What's the safest way to remove the window? It's locked in place by steel prongs. The only way I can see is to bend the prongs out to remove the window. But what if they break? Steel can be pretty brittle. u.u
Any ideas?

Wouldn't you just be able to cover up the window with tape/newspaper?
post #10888 of 15194
Quote:
Originally Posted by bjgrenke View Post

Wouldn't you just be able to cover up the window with tape/newspaper?

That would be the best idea so nothing gets broken.
post #10889 of 15194
Quote:
Originally Posted by Erakith View Post

I wanted to ask you guys something.
I have the Phantom side panel that NZXT sells (http://store.nzxt.com/product_p/pa%20phan%20wi.htm)
.. and I wanna spray gun it.
What's the safest way to remove the window? It's locked in place by steel prongs. The only way I can see is to bend the prongs out to remove the window. But what if they break? Steel can be pretty brittle. u.u
Any ideas?

yes cover them man i saw the steel they seem thin
cover them redface.gif
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post #10890 of 15194
Howdy kiddies'
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