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[Official] NZXT PHANTOM Owner's Club - Page 1258

post #12571 of 15182
Quote:
Originally Posted by steelkevin View Post

I actually never mentioned those effed up LEDs Oo. Thanks for reminding me to ask about them too.
One is the HDD (not sure if it can still be called that because of the SSDs but anyawy, ) LED and the other is the power LED.
The back one on mine barely lights up but it does blink as a HDD LED is meant to (although it looks kind of slow). You'd expect those two LEDs to be as bright as the Fan controller's (about the fan controller LEDs, my front fan LED on the controller isn't the same colour as the others at all, it's a way darker blue and it doesn't make as much light) but no, you have to concentrate real hard in a dark room to see the HDD one blinking and even then it's really hard to see.
As for the Power LED well it simply never lit up.
Wait, I just realized there were 3 LEDs on that side, the two lines and the power botton's. The line closest to the power button and my power button never lit up.
Can anybody else confirm these issues (2 not working LEDs on the left and 1 fan controller LED not working as it should) ? It really is a nuisance now I've been reminded of it frown.gif
The HDD indicator LED lights up when there is any HDD activity, I believe. As for the power LED, double check the connections to the motherboard front panel headers, same goes with the fan controller LEDs, the LEDs on the controller do not light up if you do not connect the fan speed tachometer wire, which, in most fans, is the green one. Check if the connections are loose and if you are sure they're not, you can always request for the faulty parts, NZXT is great with customer service.
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post #12572 of 15182
I double checked everything when I first switched to the phantom at the start of the year.

And yes, I know that the fan LEDs don't light up if no fan's plugged in. I have one of the side stock 120's in the front connected to the corresponding Controller pin (the one closest to the door). I've tried plugging in different fans to it but the LED stays way darker than the others..
As for the HDD LED well as said, it does blink but the light is so weak I can barely see it even in a completely dark room.
I find it quite a shame that basic stuff don't work on a case I paid 140€ for.

As for support I was told here by Xnine that he couldn't do anything for French residents because he's not in the right department or something (I'd asked if he could send in a new ~200mm blue LED fan because mine was making a weird noise from time to time, which it still does).
So I went on a popular french forum a week ago and found their NZXT Phantom "club". I read a couple people there had trouble with the fan controller and got it replaced so I asked if they had staff on the forum (like us) but that thread has only 42 pages and nobody bothered answering xD.
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post #12573 of 15182
anyone using silver arrow with phantom??
can have some pics and show me?

and how to join phantom club frown.gif
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post #12574 of 15182
Quote:
Originally Posted by steelkevin View Post

I double checked everything when I first switched to the phantom at the start of the year.
And yes, I know that the fan LEDs don't light up if no fan's plugged in. I have one of the side stock 120's in the front connected to the corresponding Controller pin (the one closest to the door). I've tried plugging in different fans to it but the LED stays way darker than the others..
As for the HDD LED well as said, it does blink but the light is so weak I can barely see it even in a completely dark room.
I find it quite a shame that basic stuff don't work on a case I paid 140€ for.
As for support I was told here by Xnine that he couldn't do anything for French residents because he's not in the right department or something (I'd asked if he could send in a new ~200mm blue LED fan because mine was making a weird noise from time to time, which it still does).
So I went on a popular french forum a week ago and found their NZXT Phantom "club". I read a couple people there had trouble with the fan controller and got it replaced so I asked if they had staff on the forum (like us) but that thread has only 42 pages and nobody bothered answering xD.

this may sound silly but have you got the + & - cables around the right way on the mobo? my hdd light wasnt flashing so i swapped the + & - cables around and it started working thumb.gif
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post #12575 of 15182
Asking a question for a buddy, excuse me for skipping through the 1258 pages. What's the largest rad that can be fit in the top? A 360? or a 200x200 maybe?
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post #12576 of 15182
Quote:
Originally Posted by jagz View Post

Asking a question for a buddy, excuse me for skipping through the 1258 pages. What's the largest rad that can be fit in the top? A 360? or a 200x200 maybe?

You can fit a 240 or a 360 up there. If you're getting a 360, I'd recommend getting a top plate from Kaged or someone else who can make them, as it's a squeeze.
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post #12577 of 15182
Quote:
Originally Posted by w-moffatt View Post

this may sound silly but have you got the + & - cables around the right way on the mobo? my hdd light wasnt flashing so i swapped the + & - cables around and it started working thumb.gif

That's exactly what somebody asked me yesterday on another thread (he was selling his phantom so I thought yeah, why not ask him if he's got any issues with the LEDs.

Anyway, I'll be checking them in about an hour (waiting on the bathroom... and I can't do **** if I'm not clean and all). The thing is my crappy mATX Dell mobo doesn't have any instructions on where goes what. So I had to figure it out when I switched to the Phantom by looking what went where on the stock case.

thanks for helping, I'll tell you guys if it changed anything.

PS: surely won't solve my fan controller front fan LED issue though, will check all the connections (both ends of the extensions). Oh ! Are molex pins always really hard to fit in ? Because I just thought about how much of a pain it was to have to plug that one in (Thought I was doing it wrong so I tried turning it around and other molex cables but it was always the same).


EDIT: Ok so I tried the + and - in the other order but it didn't change anything (it might be slightly brighter but it's still not bright at all). As for the power button itself it turns out although it looks like it lights up there's no LED under it, the Power LED turns on when I boot and goes straight off. The front fan's LED on the controller is messed up, nothing to do with me, I tried other fans, tried that fan on other slots, tried all I could, still isn't the same colour as the others.
Edited by steelkevin - 8/4/12 at 5:35am
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post #12578 of 15182
Hmmmm...another silly question your using the right connection pins on the mobo? Had a few mates put it in the wrong slot and were lucky not to blow the led's lol

If not that than could be dud led's or dud connection...
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post #12579 of 15182
And molex pins should be firm but you shouldn't have to FORCE them in...
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post #12580 of 15182
Quote:
Originally Posted by steelkevin View Post

Quote:
Originally Posted by w-moffatt View Post

this may sound silly but have you got the + & - cables around the right way on the mobo? my hdd light wasnt flashing so i swapped the + & - cables around and it started working thumb.gif

That's exactly what somebody asked me yesterday on another thread (he was selling his phantom so I thought yeah, why not ask him if he's got any issues with the LEDs.

Anyway, I'll be checking them in about an hour (waiting on the bathroom... and I can't do **** if I'm not clean and all). The thing is my crappy mATX Dell mobo doesn't have any instructions on where goes what. So I had to figure it out when I switched to the Phantom by looking what went where on the stock case.

thanks for helping, I'll tell you guys if it changed anything.

PS: surely won't solve my fan controller front fan LED issue though, will check all the connections (both ends of the extensions). Oh ! Are molex pins always really hard to fit in ? Because I just thought about how much of a pain it was to have to plug that one in (Thought I was doing it wrong so I tried turning it around and other molex cables but it was always the same).


EDIT: Ok so I tried the + and - in the other order but it didn't change anything (it might be slightly brighter but it's still not bright at all). As for the power button itself it turns out although it looks like it lights up there's no LED under it, the Power LED turns on when I boot and goes straight off. The front fan's LED on the controller is messed up, nothing to do with me, I tried other fans, tried that fan on other slots, tried all I could, still isn't the same colour as the others.

Contact Europe@nzxt.com for assistance in getting this fixed.
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