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[Official] NZXT PHANTOM Owner's Club - Page 37

post #361 of 14294
12/30/10 at 5:42pm
Quote:
Originally Posted by zionic View Post
Maybe I am reiterating this too much, but they will most likely replace it for free at no cost to you.
Haha the only reason I bothered contacting NZXT Support is because of reading your posts about them replacing parts for free and throwing in fans and what not. thanks
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post #362 of 14294
12/30/10 at 5:51pm
Well it seems that the paint is peeling on both sides on the bottom towards the back like I said in earlier post on the side panel track. I've owned it for no more than six days, I think I need to contact newegg or nxzt.
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post #363 of 14294
12/30/10 at 5:59pm
Quote:
Originally Posted by ibfreeekout View Post
Haha the only reason I bothered contacting NZXT Support is because of reading your posts about them replacing parts for free and throwing in fans and what not. thanks
Yup yup!

Quote:
Originally Posted by phelixnyc View Post
Well it seems that the paint is peeling on both sides on the bottom towards the back like I said in earlier post on the side panel track. I've owned it for no more than six days, I think I need to contact newegg or nxzt.
I'd say contact NZXT first. Call them even. It's the "corporate" number on their site. There's an option for customer service. They'll take care of you! They definitely took care of me.
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post #364 of 14294
12/30/10 at 6:08pm
Quote:
Originally Posted by phelixnyc View Post
Question for anyone who owns a black phantom, has anyone noticed pealing paint in the interior of the case?
Paint is perfect.. only issue with paint is scratchs from the door.. troubleshooting the difference issues and doing custom stuff i've pulled the door ALOT.
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post #365 of 14294
12/30/10 at 8:16pm
Quote:
Originally Posted by reflex99 View Post
my usb ports are brokeded

do you think NZXT will replace them?
Check the upper USB port cable header, it was flip over on the header when i recieved he case.
Edited by rlssetiawan - 12/30/10 at 8:49pm
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post #366 of 14294
12/30/10 at 9:30pm
Count me in




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post #367 of 14294
12/30/10 at 11:06pm
Quote:
Originally Posted by zionic View Post
Call NZXT, they will send you fans FOR FREE. Their customer service is incredible.
isn't that scamming them? my fans are not broken...
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post #368 of 14294
12/30/10 at 11:31pm
Can I join you guys?


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post #369 of 14294
12/30/10 at 11:58pm
Quote:
Originally Posted by hellokittyonline2 View Post
isn't that scamming them? my fans are not broken...
No, no. Not at all. I did not meat that. When I bought my Vulcan case from them, I wanted more fans like the ones I had. I called with every intention to make an order and they sent them to me for free. I'm not at all advising to call for free fans for the hell of it.
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post #370 of 14294
12/31/10 at 7:13am
Quote:
Originally Posted by zionic View Post
No, no. Not at all. I did not meat that. When I bought my Vulcan case from them, I wanted more fans like the ones I had. I called with every intention to make an order and they sent them to me for free. I'm not at all advising to call for free fans for the hell of it.
That may be, but it must be said that they really do have great customer support!
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