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[Official] NZXT PHANTOM Owner's Club - Page 87

post #861 of 15204
Quote:
Originally Posted by LPRaver89 View Post
Go Colts!...lol
Was that easy to do, I want to do the same on my black one but do lime green.
WOW looks bad asss
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post #862 of 15204
Quote:
Originally Posted by craney View Post
LPraver- I emailed nzxt stating i was looking for another top fan and front 120m fan as well as some extra rubber grommits and this is the reply i recieved

Dear NZXT Customer,

Kindly provide us with a copy of your invoice as proof of purchase.
All NZXT products under warranty will not be charged for additional parts.


So go for it mate there customer support is 1st class
So, wait, if I want anything additional for my Phantom then I can just email them and they'll send it to me for free?
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post #863 of 15204
pretty much mate, i just told them i was finding it hard to get hold of a top fan anywhere here in the uk which i was everywhere seemed to be sold out, i asked them if i could buy directly from them and they then told me they dont charge for spare parts which are still in warranty i did not complain at all

Recieved an email the same day stating

Dear NZXT Customer,

Please allow us to ship out your replacement request out of our facility within 1-5 business days. Thank you for your patience.

Thankyou NZXT
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post #864 of 15204
Need some advice on something, i have just got myself a couple of white led bitfenix case fans they look great but cant decide what led kit to get. Im thinking of going for the white look i already have a 100cm white kit but its kinda short so im looking at the 200cm kit but after seeing the blue led kit i really like it. What would you say would look better white case fans led with white led kit or white case fan leds with a blue led kit?

cheers guys
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post #865 of 15204
Quote:
Originally Posted by craney View Post
pretty much mate, i just told them i was finding it hard to get hold of a top fan anywhere here in the uk which i was everywhere seemed to be sold out, i asked them if i could buy directly from them and they then told me they dont charge for spare parts which are still in warranty i did not complain at all

Recieved an email the same day stating

Dear NZXT Customer,

Please allow us to ship out your replacement request out of our facility within 1-5 business days. Thank you for your patience.

Thankyou NZXT
Lol, it sounds like you just needed another 200mm fan, and not replacing the one that came with the case....if that was indeed the case, (no pun intended ) then I think you got a good deal...I mean why else would they bring up items still under warranty? Was the fan that came with the case broken, or did you just simply ask to get a hold of one and not specify that the fan you already have is broken or not? In any case, their service is pretty darn good if you ask me.
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post #866 of 15204
Quote:
Originally Posted by craney View Post
Need some advice on something, i have just got myself a couple of white led bitfenix case fans they look great but cant decide what led kit to get. Im thinking of going for the white look i already have a 100cm white kit but its kinda short so im looking at the 200cm kit but after seeing the blue led kit i really like it. What would you say would look better white case fans led with white led kit or white case fan leds with a blue led kit?

cheers guys
If spending money isn't much of a great deal, I would say just buy the 200cm blue and white led kits, and play mix and match with your white case fans during the night time. If you want to go beyond that buy some blue led case fans and try that out too...and it would make a good deal of interest for us in this thread if you could post some pictures of your experiment . And what ever led color kits and fans you don't end up using, they wont be a waste of money because you could change your taste of color any time you want or use them for a future case build!!!!
Edited by phantomphenom - 1/25/11 at 12:34am
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post #867 of 15204
Quote:
Originally Posted by phantomphenom View Post
Lol, it sounds like you just needed another 200mm fan, and not replacing the one that came with the case....if that was indeed the case, (no pun intended ) then I think you got a good deal...I mean why else would they bring up items still under warranty? Was the fan that came with the case broken, or did you just simply ask to get a hold of one and not specify that the fan you already have is broken or not? In any case, their service is pretty darn good if you ask me.
This is it mate i clearly stated that i was looking to buy an extra fan and it seemed like they just wanted to give me onr for free lol i'll post below what i sent to them

"Hope all is well with everyone at NZXT, i was wondering if you could help me
out. I have just bought myself a Phantom Case and i love it its fab but i
cant seem to get hold of any 120mm case fans to attach to the front of my
case. Would it be possible to buy them directly from yourselves as i have
tried so many places to get hold of them with no luck at all. I dont want to
buy different branded fans as i really like the NZXT range and the
performance and quality is better than anything i have ever had"

Really hope you can help

Kind Regards

Liam Crane


"Responce"

Dear NZXT Customer,

"Kindly provide us with a copy of your invoice as proof of purchase.
All NZXT products under warranty will not be charged for additional parts"


I think they just like helping out the customers which is very rare these days at all . I would gladly but any of the products knowing your in safe hands if you come across a problem. I am having a few issues with my 2 side fan LED's on the fan controller where the keep blinking, i posted in there forum and one of the NZXT guys there is sorting it out for me as its a known problem on a few cases. Looks like they will be sending me a new controller, mine does still work but the blinking led is kinda annoying and i remember someone else posting in this forum a similar problem where his controller ended up packing in so hopefully it wont come to that i hope
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post #868 of 15204
Quote:
Originally Posted by phantomphenom View Post
If spending money isn't much of a great deal, I would say just buy the 200cm blue and white led kits, and play mix and match with your white case fans during the night time. If you want to go beyond that buy some blue led case fans and try that out too...and it would make a good deal of interest for us in this thread if you could post some pictures of your experiment . And what ever led color kits and fans you don't end up using, they wont be a waste of money because you could change your taste of color any time you want or use them for a future case build!!!!
Think i will go for the blue 200cm led kit as i already have a 100cm white kit and see which looks the best, i will post pics for you guys of course so you can all see how it looks, im tempted to get another 2 bifenix white led fans for my megahalems cooler but the 2 apache's i have on there at the mo are great.

Just added a nzxt 140m front fan to which has helped lower temps even more. My idle temp is now around 28c (i have a fairly cool room as well) underload max temp of 43c playing games like battlefield so overall im so happy with my phantom!! Just waiting for my other 200m top fan to arrive from nzxt then i should be all done
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post #869 of 15204
I still can't believe this. lol

So, all I have to do is tell them I bought a Phantom and that I'm interested in more fans for my case and they will just send em' to me as long as it is under warranty? I am being repetitive but it's hard to believe.
Gideon
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Gideon
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For Sale: Astro A40 Headset + Astro Mixamp Pro
$179.99 (USD)
CPUMotherboardGraphicsRAM
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post #870 of 15204
Quote:
Originally Posted by craney View Post
Think i will go for the blue 200cm led kit as i already have a 100cm white kit and see which looks the best, i will post pics for you guys of course so you can all see how it looks, im tempted to get another 2 bifenix white led fans for my megahalems cooler but the 2 apache's i have on there at the mo are great.

Just added a nzxt 140m front fan to which has helped lower temps even more. My idle temp is now around 28c (i have a fairly cool room as well) underload max temp of 43c playing games like battlefield so overall im so happy with my phantom!! Just waiting for my other 200m top fan to arrive from nzxt then i should be all done
Wow 43c is fricken awesome. I have a h50 in my rig and that sucker goes to 52c...and thats only after 1 hour of guildwars....
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