Originally Posted by selectodude
Acer is great. But i think that the ASUS laptops are good too.
I would argue against that, the customer support is ****e. It takes about an hour to get through to a person in support, and then they have no clue what they are on about.
My brother has an Acer laptop although the power port broke, the pin got pushed in. They claimed it had fallen out, which it hadn't they blatently hadn't bothered to take the laptop apart to assess the problem. Then they claimed they would have to replace the whole board rather than just the plug.
Even though the laptop was still under warranty they refused to fix without my brother incurring costs for repair Â£350 or around $650. So, he refused to pay and complained although none of the staff actually read the letters he sent instead they decided to respond to a question they had invented.
I took the laptop apart for him and soldered a new power pin to the board, this cost Â£2.50 and took all of half an hour including taking the laptop apart and putting back together.
So I would never recommend them as in my case there support was atrocious.