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PCMark Vantage Score N/A

post #1 of 7
Thread Starter 
Hi Folks,
Just wanted to put this problem out there on the chance anyone has come across it before. I have been on the futuremark forums but cant find anything.
I have been using PCMark Vantage for ages with no problem. Recently Glary Utilites registry defragger destroyed my boot drive (would stay away, BSOB, no way round it). Anyways, after being very very annoyed managed to get everything back to pre crash, ran a few benchmarks, and PCMark Vantage doesnt want to play!
I only do the PC suite test. Once it comes to the communications test it skips it saying test complete, but score saying N/A. When i click more details its full of info for the previous test but the communications test are both N/A, so clearly this is where the problem lies.

Anyone come across this or have an ideas?

Thanks for any help
My System
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CPUMotherboardGraphicsRAM
6700k GA-Z170-Gaming K3 MSI GTX 1080 Ti Corsair Vengeance LPX DDR4 3200mhz 
Hard DriveOSMonitorKeyboard
Vertex 4 512gb , Samsung Pro 850 1TB Window 10 64 Bit Dell S2716DG Microsoft Sidewinder 
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My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
6700k GA-Z170-Gaming K3 MSI GTX 1080 Ti Corsair Vengeance LPX DDR4 3200mhz 
Hard DriveOSMonitorKeyboard
Vertex 4 512gb , Samsung Pro 850 1TB Window 10 64 Bit Dell S2716DG Microsoft Sidewinder 
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EVGA 1000W Fractal Design Define C Razer Death Adder Razer Manits Control 
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post #2 of 7
When you get that N/A is because you forget install something necessary to run the benchmark
The New One
(19 items)
 
Ocing rig z97
(9 items)
 
 
CPUMotherboardGraphicsRAM
6700k Gigabyte Z170X Ulta Gaming GTX 1080 HoF Mushking 4*4GB 
Hard DriveHard DriveHard DriveHard Drive
Crucial M4 Crucial M500 Itachi Desktar Itachi Desktar 
Hard DriveCoolingOSMonitor
Toshiba Raystorm Pro CPU Windows 10 Professional BenQ XL2420Z 
KeyboardPowerCaseMouse
Thermaltake Corsair AX1200i HAF X Thermaltake Saphira 
Mouse PadAudioOther
QCK Gamecome 780 APC 1500VA 
CPUMotherboardGraphicsRAM
Intel Core G3258 Gigabyte Z97X SOC Force ASUS GTX 760 Striker Platinum G.Skill TridentX 
Hard DriveCoolingOSOS
Crucial MX100 Extreme cooling Windows 7 Pro x64 Windows XP Pro SP3 x86 
Power
EVGA SuperNOVA 1300V G2 
CPUMotherboardGraphicsRAM
Phenom II X6 1090T Gigabyte 890FXA-UD5 ASUS GTX 760 Striker Platinum Crucial Ballistix Tracer 
RAMHard DriveHard DriveHard Drive
G.Skill Trident Crucial M4 Itachi Desktar Itachi Desktar 
Hard DriveHard DriveOptical DriveCooling
Crucial M500 Toshiba LG EK Supreme HF Full Nickel 
CoolingCoolingCoolingOS
Swiftech MCR-320QP Swiftech MCP655-D XSPC Reservoir Windows 7 Professional 
MonitorKeyboardPowerCase
BenQ XL2420z TT eSports Meka G1 Corsair AX1200i Cooler Master HAF X 
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TT eSports Saphira QCK+ Creative Sound Blaster Recon3D Fatal1ty Profess... Plantronics GameCom 780 
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The New One
(19 items)
 
Ocing rig z97
(9 items)
 
 
CPUMotherboardGraphicsRAM
6700k Gigabyte Z170X Ulta Gaming GTX 1080 HoF Mushking 4*4GB 
Hard DriveHard DriveHard DriveHard Drive
Crucial M4 Crucial M500 Itachi Desktar Itachi Desktar 
Hard DriveCoolingOSMonitor
Toshiba Raystorm Pro CPU Windows 10 Professional BenQ XL2420Z 
KeyboardPowerCaseMouse
Thermaltake Corsair AX1200i HAF X Thermaltake Saphira 
Mouse PadAudioOther
QCK Gamecome 780 APC 1500VA 
CPUMotherboardGraphicsRAM
Intel Core G3258 Gigabyte Z97X SOC Force ASUS GTX 760 Striker Platinum G.Skill TridentX 
Hard DriveCoolingOSOS
Crucial MX100 Extreme cooling Windows 7 Pro x64 Windows XP Pro SP3 x86 
Power
EVGA SuperNOVA 1300V G2 
CPUMotherboardGraphicsRAM
Phenom II X6 1090T Gigabyte 890FXA-UD5 ASUS GTX 760 Striker Platinum Crucial Ballistix Tracer 
RAMHard DriveHard DriveHard Drive
G.Skill Trident Crucial M4 Itachi Desktar Itachi Desktar 
Hard DriveHard DriveOptical DriveCooling
Crucial M500 Toshiba LG EK Supreme HF Full Nickel 
CoolingCoolingCoolingOS
Swiftech MCR-320QP Swiftech MCP655-D XSPC Reservoir Windows 7 Professional 
MonitorKeyboardPowerCase
BenQ XL2420z TT eSports Meka G1 Corsair AX1200i Cooler Master HAF X 
MouseMouse PadAudioOther
TT eSports Saphira QCK+ Creative Sound Blaster Recon3D Fatal1ty Profess... Plantronics GameCom 780 
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post #3 of 7
Thread Starter 
Any idea what that could be?
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
6700k GA-Z170-Gaming K3 MSI GTX 1080 Ti Corsair Vengeance LPX DDR4 3200mhz 
Hard DriveOSMonitorKeyboard
Vertex 4 512gb , Samsung Pro 850 1TB Window 10 64 Bit Dell S2716DG Microsoft Sidewinder 
PowerCaseMouseMouse Pad
EVGA 1000W Fractal Design Define C Razer Death Adder Razer Manits Control 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
6700k GA-Z170-Gaming K3 MSI GTX 1080 Ti Corsair Vengeance LPX DDR4 3200mhz 
Hard DriveOSMonitorKeyboard
Vertex 4 512gb , Samsung Pro 850 1TB Window 10 64 Bit Dell S2716DG Microsoft Sidewinder 
PowerCaseMouseMouse Pad
EVGA 1000W Fractal Design Define C Razer Death Adder Razer Manits Control 
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post #4 of 7
Thread Starter 
i have narrowed it down to the windows mail test failing but cant seem to get this working, anyone have any ideas. I do have windows mail installed
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
6700k GA-Z170-Gaming K3 MSI GTX 1080 Ti Corsair Vengeance LPX DDR4 3200mhz 
Hard DriveOSMonitorKeyboard
Vertex 4 512gb , Samsung Pro 850 1TB Window 10 64 Bit Dell S2716DG Microsoft Sidewinder 
PowerCaseMouseMouse Pad
EVGA 1000W Fractal Design Define C Razer Death Adder Razer Manits Control 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
6700k GA-Z170-Gaming K3 MSI GTX 1080 Ti Corsair Vengeance LPX DDR4 3200mhz 
Hard DriveOSMonitorKeyboard
Vertex 4 512gb , Samsung Pro 850 1TB Window 10 64 Bit Dell S2716DG Microsoft Sidewinder 
PowerCaseMouseMouse Pad
EVGA 1000W Fractal Design Define C Razer Death Adder Razer Manits Control 
  hide details  
Reply
post #5 of 7
Check you DX version, Windows media player configuration and Windows media encoder.
The New One
(19 items)
 
Ocing rig z97
(9 items)
 
 
CPUMotherboardGraphicsRAM
6700k Gigabyte Z170X Ulta Gaming GTX 1080 HoF Mushking 4*4GB 
Hard DriveHard DriveHard DriveHard Drive
Crucial M4 Crucial M500 Itachi Desktar Itachi Desktar 
Hard DriveCoolingOSMonitor
Toshiba Raystorm Pro CPU Windows 10 Professional BenQ XL2420Z 
KeyboardPowerCaseMouse
Thermaltake Corsair AX1200i HAF X Thermaltake Saphira 
Mouse PadAudioOther
QCK Gamecome 780 APC 1500VA 
CPUMotherboardGraphicsRAM
Intel Core G3258 Gigabyte Z97X SOC Force ASUS GTX 760 Striker Platinum G.Skill TridentX 
Hard DriveCoolingOSOS
Crucial MX100 Extreme cooling Windows 7 Pro x64 Windows XP Pro SP3 x86 
Power
EVGA SuperNOVA 1300V G2 
CPUMotherboardGraphicsRAM
Phenom II X6 1090T Gigabyte 890FXA-UD5 ASUS GTX 760 Striker Platinum Crucial Ballistix Tracer 
RAMHard DriveHard DriveHard Drive
G.Skill Trident Crucial M4 Itachi Desktar Itachi Desktar 
Hard DriveHard DriveOptical DriveCooling
Crucial M500 Toshiba LG EK Supreme HF Full Nickel 
CoolingCoolingCoolingOS
Swiftech MCR-320QP Swiftech MCP655-D XSPC Reservoir Windows 7 Professional 
MonitorKeyboardPowerCase
BenQ XL2420z TT eSports Meka G1 Corsair AX1200i Cooler Master HAF X 
MouseMouse PadAudioOther
TT eSports Saphira QCK+ Creative Sound Blaster Recon3D Fatal1ty Profess... Plantronics GameCom 780 
  hide details  
Reply
The New One
(19 items)
 
Ocing rig z97
(9 items)
 
 
CPUMotherboardGraphicsRAM
6700k Gigabyte Z170X Ulta Gaming GTX 1080 HoF Mushking 4*4GB 
Hard DriveHard DriveHard DriveHard Drive
Crucial M4 Crucial M500 Itachi Desktar Itachi Desktar 
Hard DriveCoolingOSMonitor
Toshiba Raystorm Pro CPU Windows 10 Professional BenQ XL2420Z 
KeyboardPowerCaseMouse
Thermaltake Corsair AX1200i HAF X Thermaltake Saphira 
Mouse PadAudioOther
QCK Gamecome 780 APC 1500VA 
CPUMotherboardGraphicsRAM
Intel Core G3258 Gigabyte Z97X SOC Force ASUS GTX 760 Striker Platinum G.Skill TridentX 
Hard DriveCoolingOSOS
Crucial MX100 Extreme cooling Windows 7 Pro x64 Windows XP Pro SP3 x86 
Power
EVGA SuperNOVA 1300V G2 
CPUMotherboardGraphicsRAM
Phenom II X6 1090T Gigabyte 890FXA-UD5 ASUS GTX 760 Striker Platinum Crucial Ballistix Tracer 
RAMHard DriveHard DriveHard Drive
G.Skill Trident Crucial M4 Itachi Desktar Itachi Desktar 
Hard DriveHard DriveOptical DriveCooling
Crucial M500 Toshiba LG EK Supreme HF Full Nickel 
CoolingCoolingCoolingOS
Swiftech MCR-320QP Swiftech MCP655-D XSPC Reservoir Windows 7 Professional 
MonitorKeyboardPowerCase
BenQ XL2420z TT eSports Meka G1 Corsair AX1200i Cooler Master HAF X 
MouseMouse PadAudioOther
TT eSports Saphira QCK+ Creative Sound Blaster Recon3D Fatal1ty Profess... Plantronics GameCom 780 
  hide details  
Reply
post #6 of 7
Thread Starter 
yeah thanks, tried that.
sure its something to do with windows mail. I had updated the mail to Windows Live essentails, but it clashed with Fraps, so removed it and downloaded the older windows live mail. Somehow PCmark cant find it i think as everything in the test log is fine apart from the Windows Mail bit!
So annoying
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
6700k GA-Z170-Gaming K3 MSI GTX 1080 Ti Corsair Vengeance LPX DDR4 3200mhz 
Hard DriveOSMonitorKeyboard
Vertex 4 512gb , Samsung Pro 850 1TB Window 10 64 Bit Dell S2716DG Microsoft Sidewinder 
PowerCaseMouseMouse Pad
EVGA 1000W Fractal Design Define C Razer Death Adder Razer Manits Control 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
6700k GA-Z170-Gaming K3 MSI GTX 1080 Ti Corsair Vengeance LPX DDR4 3200mhz 
Hard DriveOSMonitorKeyboard
Vertex 4 512gb , Samsung Pro 850 1TB Window 10 64 Bit Dell S2716DG Microsoft Sidewinder 
PowerCaseMouseMouse Pad
EVGA 1000W Fractal Design Define C Razer Death Adder Razer Manits Control 
  hide details  
Reply
post #7 of 7
Thread Starter 
Problem fixed.
Incase anyone has similar problem as i did, here is how i fixed it.
It appears that in installing Windows live essentials, then uninstalling it and going back to the original Live mail, it somehow disabled the windows mail file (as it uses the Windows Live Mail).
So as PCMark uses 'windows mail' and not 'live mail' i had to find out how to enable it in windows 7.
Used this method
http://www.sevenforums.com/tutorials...dows-mail.html

and it all workd fine!
Hope this helps anyone with the same problem. Hopefully Futuremark will release a patch for this.
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
6700k GA-Z170-Gaming K3 MSI GTX 1080 Ti Corsair Vengeance LPX DDR4 3200mhz 
Hard DriveOSMonitorKeyboard
Vertex 4 512gb , Samsung Pro 850 1TB Window 10 64 Bit Dell S2716DG Microsoft Sidewinder 
PowerCaseMouseMouse Pad
EVGA 1000W Fractal Design Define C Razer Death Adder Razer Manits Control 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
6700k GA-Z170-Gaming K3 MSI GTX 1080 Ti Corsair Vengeance LPX DDR4 3200mhz 
Hard DriveOSMonitorKeyboard
Vertex 4 512gb , Samsung Pro 850 1TB Window 10 64 Bit Dell S2716DG Microsoft Sidewinder 
PowerCaseMouseMouse Pad
EVGA 1000W Fractal Design Define C Razer Death Adder Razer Manits Control 
  hide details  
Reply
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