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Contact info for Xigmatek?

post #1 of 5
Thread Starter 
I've tried emailing both support@xigmatek.com and info.usa@xigmatek.com, for the first email I haven't gotten any sort of reply in half a week, and the second sends me what appears to be delivery failure notices in Chinese or whatever else asian language that I can't understand.

I didn't know getting an RMA with Xiggy would be so hard... I'm super satisfied with the NRP650 I have, and I'm sending it back for a minor issue (non-functional fan), it would be too bad that an RMA would spoil my entire experience with this company.

Does anybody on here have the real, WORKING contact email, or a link to some hidden RMA form on their website?
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post #2 of 5
on this page are phone numbers:http://www.xigmatek.com/contact.php
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post #3 of 5
Thread Starter 
Quote:
Originally Posted by AMOCO View Post
on this page are phone numbers:http://www.xigmatek.com/contact.php
Yes, I'm going to call a 613 number from Canada, and pay half a dollar a minute for service to which I am ENTITLED.

That's not how it's going to be done.
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Blue Danube
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Indigo Hammer
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Blue Danube
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post #4 of 5
Quote:
Originally Posted by max302 View Post
Yes, I'm going to call a 613 number from Canada, and pay half a dollar a minute for service to which I am ENTITLED.

That's not how it's going to be done.
not my problem,was just trying to help,but whatever.good luck with that
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AMD Athlon X4 870K @ 4.50 ASUS A68HM-Plus FM2+ EVGA GeForce GTX 760 Crucial Ballistix Sports (8GB.) (DDR3-1600) 
Hard DriveHard DriveHard DriveHard Drive
SanDisk SSD Plus 240GB. Toshiba (500GB.) Hitachi Deskstar (500GB.) WD Ultra Passport 
Optical DriveCoolingOSMonitor
Samsung DVD Burner 24X SH-224DB/BEBE Cooler Master Hyper T4 Windows 10 Pro x64 Samsung S23A350H 23" 1080p 
KeyboardPowerCaseMouse
Logitech G105 Gaming Keyboard CORSAIR CX series CX600M 600W Thermaltake V3 Black Edition Logitech G300s Gaming Mouse 
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ASUS DG 5.1 DD 
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Black Edition
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CPUMotherboardGraphicsRAM
AMD Athlon X4 870K @ 4.50 ASUS A68HM-Plus FM2+ EVGA GeForce GTX 760 Crucial Ballistix Sports (8GB.) (DDR3-1600) 
Hard DriveHard DriveHard DriveHard Drive
SanDisk SSD Plus 240GB. Toshiba (500GB.) Hitachi Deskstar (500GB.) WD Ultra Passport 
Optical DriveCoolingOSMonitor
Samsung DVD Burner 24X SH-224DB/BEBE Cooler Master Hyper T4 Windows 10 Pro x64 Samsung S23A350H 23" 1080p 
KeyboardPowerCaseMouse
Logitech G105 Gaming Keyboard CORSAIR CX series CX600M 600W Thermaltake V3 Black Edition Logitech G300s Gaming Mouse 
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ASUS DG 5.1 DD 
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post #5 of 5
They still have phone companies that charge long distance??? Heh. Did you buy it from Newegg.ca, Xigmatek direct or different retailer. You might be able to RMA through reseller.
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