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XFX 5770 help! PLEASE

post #1 of 56
Thread Starter 
I just bought the radeon XFX 5770 and put it into my MSi motherboard the first PCI express slot cause the SATA ports were to close to the second i was a little snug it went in i also added my CPU heatsink and RAM. then i tried turning the sytsem on and I am getting a check the cable signal from the monitor. so I hooked the cable to my laptop....its fine....this is my first rig can somone please help.
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Flynn Lives
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post #2 of 56
are the fans spinning on the card? Also, have you tried turning the system on using onboard video?
post #3 of 56
Thread Starter 
there is no onboard video and the fan on the GPU is spinning
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post #4 of 56
alright, have you plugged in the 6-pin power connectors for the 5770?
post #5 of 56
Thread Starter 
connectorS?????????????? i only see one i plugged in just that one in the first slot on the side!
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post #6 of 56
try reseating the card, and also double check to make sure the power cable is plugged in (this actually happened to me when I was finishing up some cable management. Its a silly mistake, but can happen to anyone). Because the card could've received power from the motherboard to turn on the fan, but just double check to make sure its plugged in.


this is where the 6pin power cable from your Power supply should be plugged in

Edited by teajayyy - 12/17/10 at 11:00pm
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post #7 of 56
XFX.....

...let's hope you just forgot to plug in the six pin....

...they love to play games with you in the RMA department there....
    
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post #8 of 56
Thread Starter 
no dice.....i unplugged it and reseated it even pushed down a tiny bit and checked all connections
Flynn Lives
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Flynn Lives
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AMD phenom x3 MSI-870s-G54 ATI Radeon 5770 4x4 Gigs kingston 
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1 TB hitachi Sony DVD rw+- Windows 7 Ultimate Samsung SyncMaster 223 
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post #9 of 56
Quote:
Originally Posted by Jack3dhero View Post
no dice.....i unplugged it and reseated it even pushed down a tiny bit and checked all connections
Hopefully you ordered these parts from newegg.. Unless someone else comes in here and proves my wrong, im guessing the card is DOA. My suggestion is to send it back for a replacement.
First Build
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CPUMotherboardGraphicsRAM
Phenom II x2 555 @ 3.8GHz MSI 870 G45 Crossfire Sapphire 5770's 950/1300 Crucial 4x1GB DDR3 1333 
Hard DriveOptical DriveOSMonitor
Western Digital 320GB / Western Digital 250GB Lite-On multi burner Windows 7 Ultimate 64 bit Sceptre 22" widescreen 
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Razer Lycosa OCZ ModXStream 600w Modular Rosewill Challenger Razer Deathadder 
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Howies Game Shack Mouse Pad 
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First Build
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II x2 555 @ 3.8GHz MSI 870 G45 Crossfire Sapphire 5770's 950/1300 Crucial 4x1GB DDR3 1333 
Hard DriveOptical DriveOSMonitor
Western Digital 320GB / Western Digital 250GB Lite-On multi burner Windows 7 Ultimate 64 bit Sceptre 22" widescreen 
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Razer Lycosa OCZ ModXStream 600w Modular Rosewill Challenger Razer Deathadder 
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post #10 of 56
Thread Starter 
@ Majestic Lizard don't say that his is my first rig
Flynn Lives
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Hard DriveOptical DriveOSMonitor
1 TB hitachi Sony DVD rw+- Windows 7 Ultimate Samsung SyncMaster 223 
KeyboardPowerCaseMouse
Logitech Antec 650 W Phantom Black and Orange Logitech 
Mouse Pad
Omega Psi phi incorporated mouse pad 
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Flynn Lives
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD phenom x3 MSI-870s-G54 ATI Radeon 5770 4x4 Gigs kingston 
Hard DriveOptical DriveOSMonitor
1 TB hitachi Sony DVD rw+- Windows 7 Ultimate Samsung SyncMaster 223 
KeyboardPowerCaseMouse
Logitech Antec 650 W Phantom Black and Orange Logitech 
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