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XFX 5770 help! PLEASE - Page 6

post #51 of 56
Thread Starter 
there is a tiger direct 20 minutes away i'm going to go there a nd buy a new card
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post #52 of 56
Thread Starter 
what is a comparable chip that I could get?
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post #53 of 56
You need to plug in one 6-pin PCI-e power connector (while the computer is off). You have not plugged in that cable. That is why you are not getting video.

Plug in one of these cables:



in the area circled in blue.



It should look like this:


Edited by Riou - 12/18/10 at 7:51am
post #54 of 56
Quote:
Originally Posted by Jack3dhero View Post
@ Majestic Lizard don't say that his is my first rig
Have you tested the card in another computer?

(1) take digital photos of the condition of the card and the part of the card that has the serial numbers. this way if they simply send the card back without doing anything to it, you can prove it

(2) write down all of the identifying numbers from the card (part number, serial number, model number, any PCB numbers).

(3) if you got it from newegg, call newegg and start their RMA process

(4) make sure you get a delivery confirmation or tracking number

(5) if you did not get it from newegg, make sure it is registered with XFX through their site

(6) if you got it from tiger direct, contact them about the RMA first

(7) if you have to start the RMA process with XFX, contact XFX
18008803225

(8) always be polite and make sure you get the name of the person you are speaking to
    
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post #55 of 56
Quote:
Originally Posted by Jack3dhero View Post
there is a tiger direct 20 minutes away i'm going to go there a nd buy a new card
Quote:
Originally Posted by Riou View Post
You need to plug in one 6-pin PCI-e power connector (while the computer is off). You have not plugged in that cable. That is why you are not getting video.

Plug in one of these cables:



in the area circled in blue.



It should look like this:


It seems to me you are ignoring the posts telling you how to fix this problem, Riou's post above explains it all. You have not plugged in the required 6 pin cable to the Video card, it wont work because of this.
post #56 of 56
I just saw the photos (which were a smart idea on the OP's part).

Even though two different people have told the OP to plug the card into the 6 pin power cable, he did not do this. I can only guess he was confused about it.

Plug the 6 pin cable in, then try it, then take a photo of that.

Also, the cable management and air flow in that case definitely not good. He needs to get some plastic zip ties to secure the wires and keep them from getting caught in the fans and obstructing the air flow.

In the picture above there is 700 watt PSU in a tiny Dell Dimension case, which has far less room than the OP's machine.

The picture below is a diagram of my Antec 900 gaming computer (completely different computer than above). I had a GTX 295 that chronically overheated and that is how I cooled it down to 43 C idle on air.

Edited by Majestic_Lizard - 12/18/10 at 9:38am
    
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