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EVGA is refusing to acknowledge my rebate - Page 3

post #21 of 38
Yeah that was a bit much. I think everyone has run into this. I applied for a rebate for some software I got many years ago and I sent everything in, 100% complete and all. I (FORTUNATELY) did make copies of everything but they (i.e. the company) insisted I didn't send one form of proof of purchase. I told them that was bull and that I had copies so they had me send them in. THEN they said that the copies came too late and that they were denying my rebate. So then I had to take it a step further and tell them that it was their fault and that the customer service rep I spoke to told me timing wouldn't be a problem (again, thankfully I had their name and their customer service rep ID number written down!). Finally after about 2 months of back and forth, I got it resolved. Then it was another 2 months to get the money.

It's not necessary to make fun of the OP and tell me he's being unreasonable (polite colloquialism for the actually used "asshat") when it's situations like these that can be very frustrating. He was only looking for advice after all and after these discussions, it seems he has an idea of what happened and how to proceed.

OP: Best of luck. Follow up with them on the phone as often as needed and make sure to document everything and write down names/ID #s of those you speak with as well as what time you spoke with them. You really have to be on top of everything. Irritating? Yes. But something you have to do with these MIRs. Good luck!
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post #22 of 38
Rebates for me are not a factor, I'll use the and send them in but I don't hold my breath because they make it very difficult to redeem on purpose.
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post #23 of 38
Quote:
Originally Posted by Maxxa View Post
Rebates for me are not a factor, I'll use the and send them in but I don't hold my breath because they make it very difficult to redeem on purpose.
No, they don't. They do have their rules to follow (mostly to prevent fraud).

The OP did not sign his rebate form (I saw the form before he took the link down). I don't understand why he refuses to believe it when it was plainly there. But they are still giving him a second chance to send in corrected rebate and still get it.

Follow the rules, get the rebate, don't follow them, and you don't get the rebate.
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post #24 of 38
my roommate didn't seem to have any issues with his rebate on his EVGA X58 Classified 3 mobo. Got it right away and had excellent support from the EVGA staff. they even called him to tell him that his heatsinks for his GTX 460s that he bought were going to need a signature when delivered.
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post #25 of 38
all this work for 40$? such a waste of time imo
    
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post #26 of 38
Quote:
Originally Posted by thisizbrian View Post
all this work for 40$? such a waste of time imo
same thing i say but some people want their $40. I did a $50 MIR for my creative MP3 player ohhh about........6years ago?? haven't heard anything from them lol
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post #27 of 38
What exactly is a rebate(meaning of the word)?
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post #28 of 38
Quote:
Originally Posted by farmdve View Post
What exactly is a rebate(meaning of the word)?
Last time I checked, Google was up & running. Have you tried Googling the word?
http://www.google.com/search?hl=en&s...=&oq=&gs_rfai=
post #29 of 38
I don't do MIR's anymore either.

Still waiting on my XFX psu rebate, Diamond gpu rebate and Asus mobo rebate...$20/$20/$30. Only 4 months and waiting. :S
post #30 of 38
I've only been giving problems with rebates twice. Sprint was by far the worst. Sent it in the mail. 2 months later I don't hear anything so I sent them a email and they replied claiming they never got it and gave me a fax number to fax it. So I did and that was lost to. I faxed it again under a employee's name. They refused to tell me what happened to that one. I refused to send anything else and demanded my rebate. They agree, told me it would take around 48 to 72 hours before I could track its way to my house. I trusted them so I waited two weeks. Then get anything. Logged on and saw that they I had been denied. Words could not express my angry. That was the last rebate I will ever do again. They did finally send it to me and denying me was a mistake the last employee made when approving me.

Sorry for the long rant. I hope the op has better luck.
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