Overclock.net › Forums › Software, Programming and Coding › Operating Systems › windows 7 64bit unstable, crash and bluescreen
New Posts  All Forums:Forum Nav:

windows 7 64bit unstable, crash and bluescreen

post #1 of 16
Thread Starter 
something is wrong with my newly bought computer its only 4 days old and i have already had at least 3 blue screens, about 20 crashes and i have had to reinstall windows 5 times but nothing seem to stop it from tearing it self from the inside out, i have installed all the drivers and i have installed windows correctly and i have installed every update windows update finds.
everytime i have reinstalled windows it works perfekt but then i turn it off and when i start it next day i have all the problems back, sometimes it just reaches the ''welcome'' screen and then crashes.
and most of the programs installed doesnt start anymore or crashes on startup.

what should i do?
is there anybody else with the same problem?

my PC:
asus m4a88t-m/usb3
amd phenom II x6 1090t
8gb 1333mhz ocz dual channel gold low voltage RAM
club3d HD6850 1gb GDDR5
samsung spinpoint F3 7200rpm 1000gb
coolermaster 750 watt
windows 7 home premium 64bit OEM
help


ok the computer just died (bluescreen) and the startrepair cant repair it, and the windows cd cant install windows.
help
what can i do now?
    
CPUMotherboardGraphicsRAM
Intel I7-3770K 3.5 GHz MSI Z77A-G43 Club3d HD6850 GDDR5 1GB 8GB 2133MHz G.Skill Ripjaws X 
Hard DriveHard DriveOptical DriveCooling
Intel Solid State Drive 330 Series 180GB Samsung Spinpoint F3 HD103SJ 1TB Unknown 120mm Fan Rear 
CoolingOSMonitorKeyboard
120mm Fan Front Windows 7 Home Premium 64 Bit Benq G2025HDA 20" Old Acer Keyboard 
PowerCaseMouseMouse Pad
Cooler Master GX 750w Asgard Xigmatek Pure Black Edition Old Acer Mouse Unknown 
Audio
Unknown 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel I7-3770K 3.5 GHz MSI Z77A-G43 Club3d HD6850 GDDR5 1GB 8GB 2133MHz G.Skill Ripjaws X 
Hard DriveHard DriveOptical DriveCooling
Intel Solid State Drive 330 Series 180GB Samsung Spinpoint F3 HD103SJ 1TB Unknown 120mm Fan Rear 
CoolingOSMonitorKeyboard
120mm Fan Front Windows 7 Home Premium 64 Bit Benq G2025HDA 20" Old Acer Keyboard 
PowerCaseMouseMouse Pad
Cooler Master GX 750w Asgard Xigmatek Pure Black Edition Old Acer Mouse Unknown 
Audio
Unknown 
  hide details  
Reply
post #2 of 16
How many sticks of memory do you have? if more than one, try booting with only one each time to see if it isnt a bad stick of memory. Its happened to me about 3 times and usually memory swaps would fix mine. Try that and let us know.

Did you also reformat your drive before reinstalling?
Minotaur
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core I5 2500K MSI P67A-GD53 2 X EVGA GTX 460 SLI G.Skill RIPJAWS 2*4Gb 1.3Ghz 
Hard DriveOptical DriveOSMonitor
WD: 2*500GB Raid0 + 2*2TB 2*DVD RW Optiarc+Samsung Windows 7 64-bit 24" ACER Widescreen HD 
KeyboardPowerCaseMouse
Microsoft Ergonomic 4000 Corsair HX620 Coolermaster HAF932 Advanced Ocz equalizer 
Mouse Pad
RatPadz GS 
  hide details  
Reply
Minotaur
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core I5 2500K MSI P67A-GD53 2 X EVGA GTX 460 SLI G.Skill RIPJAWS 2*4Gb 1.3Ghz 
Hard DriveOptical DriveOSMonitor
WD: 2*500GB Raid0 + 2*2TB 2*DVD RW Optiarc+Samsung Windows 7 64-bit 24" ACER Widescreen HD 
KeyboardPowerCaseMouse
Microsoft Ergonomic 4000 Corsair HX620 Coolermaster HAF932 Advanced Ocz equalizer 
Mouse Pad
RatPadz GS 
  hide details  
Reply
post #3 of 16
Thread Starter 
Quote:
Originally Posted by Nevaziah View Post
How many sticks of memory do you have? if more than one, try booting with only one each time to see if it isnt a bad stick of memory. Its happened to me about 3 times and usually memory swaps would fix mine. Try that and let us know.

Did you also reformat your drive before reinstalling?
i have 4 sticks 2gb/stick but i dont understand what a bad RAM would do.
tell me pls

no i havent reformat the harddrive becouse this is a pre-built system..
    
CPUMotherboardGraphicsRAM
Intel I7-3770K 3.5 GHz MSI Z77A-G43 Club3d HD6850 GDDR5 1GB 8GB 2133MHz G.Skill Ripjaws X 
Hard DriveHard DriveOptical DriveCooling
Intel Solid State Drive 330 Series 180GB Samsung Spinpoint F3 HD103SJ 1TB Unknown 120mm Fan Rear 
CoolingOSMonitorKeyboard
120mm Fan Front Windows 7 Home Premium 64 Bit Benq G2025HDA 20" Old Acer Keyboard 
PowerCaseMouseMouse Pad
Cooler Master GX 750w Asgard Xigmatek Pure Black Edition Old Acer Mouse Unknown 
Audio
Unknown 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel I7-3770K 3.5 GHz MSI Z77A-G43 Club3d HD6850 GDDR5 1GB 8GB 2133MHz G.Skill Ripjaws X 
Hard DriveHard DriveOptical DriveCooling
Intel Solid State Drive 330 Series 180GB Samsung Spinpoint F3 HD103SJ 1TB Unknown 120mm Fan Rear 
CoolingOSMonitorKeyboard
120mm Fan Front Windows 7 Home Premium 64 Bit Benq G2025HDA 20" Old Acer Keyboard 
PowerCaseMouseMouse Pad
Cooler Master GX 750w Asgard Xigmatek Pure Black Edition Old Acer Mouse Unknown 
Audio
Unknown 
  hide details  
Reply
post #4 of 16
sometimes one bad stick of ram can mess up everything. All it needs is one error in loading up and bam, the whole thing fails. Most of the time the errors happen at the POST screen but sometimes it will load to the windows bar then crash right before the log in screen. The thing you want to do with problems like this is go by process of elimination. Usually I go like this:

1. Test the ram (one by one, to be sure they all work)
2. Test the hard drive (reformat - reinstall)
3. Test the CD (burn another copy of the program off images (kinda hard if you only have ONE computer and its the one with the problem )
4. Test the motherboard (this takes a bit more work since if you dont have an extra mobo, you cant just unplug the cpu and plug it into something else.

etc....
Minotaur
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core I5 2500K MSI P67A-GD53 2 X EVGA GTX 460 SLI G.Skill RIPJAWS 2*4Gb 1.3Ghz 
Hard DriveOptical DriveOSMonitor
WD: 2*500GB Raid0 + 2*2TB 2*DVD RW Optiarc+Samsung Windows 7 64-bit 24" ACER Widescreen HD 
KeyboardPowerCaseMouse
Microsoft Ergonomic 4000 Corsair HX620 Coolermaster HAF932 Advanced Ocz equalizer 
Mouse Pad
RatPadz GS 
  hide details  
Reply
Minotaur
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core I5 2500K MSI P67A-GD53 2 X EVGA GTX 460 SLI G.Skill RIPJAWS 2*4Gb 1.3Ghz 
Hard DriveOptical DriveOSMonitor
WD: 2*500GB Raid0 + 2*2TB 2*DVD RW Optiarc+Samsung Windows 7 64-bit 24" ACER Widescreen HD 
KeyboardPowerCaseMouse
Microsoft Ergonomic 4000 Corsair HX620 Coolermaster HAF932 Advanced Ocz equalizer 
Mouse Pad
RatPadz GS 
  hide details  
Reply
post #5 of 16
If the RAM is ok check to see the error code it gives you when it blue screens. A Windows update for the 1TB drives can cause problems from what I've heard so maybe install all the updates besides the update for your HDD

EDIT: You also say its a pre-built system. Did you buy it from someone or did you order it pre-built?

If someone built it and you bought it from them they could have an overclock saved into BIOS that can cause you problems..
Edited by HotDamn! - 12/21/10 at 12:40pm
My Build
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Athlon II X4 630 @3.5 GIGABYTE GA-790XT-USB3 NVIDIA GeForce GTX 260 BFG MAXCORE 55 OC 216 Core 4094MB Mushkin Enhanced Blackline 1600 @1666 
Hard DriveOptical DriveOSKeyboard
200GB Samsung, 160GB Seagate Sony Optiarc Black Windows 7 Ultimate 64bit, Linux Ubuntu 11.04 64bit Logitech 
PowerCaseMouseMouse Pad
COOLMAX 700 Watt COOLER MASTER Storm Scout SGC-2000-KKN1-GP Logitech MX 518 Huskers 
  hide details  
Reply
My Build
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Athlon II X4 630 @3.5 GIGABYTE GA-790XT-USB3 NVIDIA GeForce GTX 260 BFG MAXCORE 55 OC 216 Core 4094MB Mushkin Enhanced Blackline 1600 @1666 
Hard DriveOptical DriveOSKeyboard
200GB Samsung, 160GB Seagate Sony Optiarc Black Windows 7 Ultimate 64bit, Linux Ubuntu 11.04 64bit Logitech 
PowerCaseMouseMouse Pad
COOLMAX 700 Watt COOLER MASTER Storm Scout SGC-2000-KKN1-GP Logitech MX 518 Huskers 
  hide details  
Reply
post #6 of 16
Sounds like a memory issue. Try it with only 1 stick at a time.
My System
(17 items)
 
  
CPUMotherboardGraphicsGraphics
AMD Phenom II X4 955  Gigabyte GA-MA790XT-UD4P Sapphire HD 6950 Sapphire HD 6950 
RAMHard DriveHard DriveOptical Drive
G-Skill Mushkin Callisto Deluxe WD Black LG Supermulti 
CoolingOSKeyboardPower
Rasa Black CPU water block. Rasa X20 pump/res c... Windows 7 Ultimate x64 Deck Legend Fire mechanical with Cherry Black s... Cooler Master Silent Pro Gold 1200W modular PSU. 
CaseMouseAudio
Cooler Master Storm Scout Logitech MX-518 Logitech Wireless headset for gaming and 100w M... 
  hide details  
Reply
My System
(17 items)
 
  
CPUMotherboardGraphicsGraphics
AMD Phenom II X4 955  Gigabyte GA-MA790XT-UD4P Sapphire HD 6950 Sapphire HD 6950 
RAMHard DriveHard DriveOptical Drive
G-Skill Mushkin Callisto Deluxe WD Black LG Supermulti 
CoolingOSKeyboardPower
Rasa Black CPU water block. Rasa X20 pump/res c... Windows 7 Ultimate x64 Deck Legend Fire mechanical with Cherry Black s... Cooler Master Silent Pro Gold 1200W modular PSU. 
CaseMouseAudio
Cooler Master Storm Scout Logitech MX-518 Logitech Wireless headset for gaming and 100w M... 
  hide details  
Reply
post #7 of 16
Thread Starter 
Quote:
Originally Posted by Nevaziah View Post
sometimes one bad stick of ram can mess up everything. All it needs is one error in loading up and bam, the whole thing fails. Most of the time the errors happen at the POST screen but sometimes it will load to the windows bar then crash right before the log in screen. The thing you want to do with problems like this is go by process of elimination. Usually I go like this:

1. Test the ram (one by one, to be sure they all work)
2. Test the hard drive (reformat - reinstall)
3. Test the CD (burn another copy of the program off images (kinda hard if you only have ONE computer and its the one with the problem )
4. Test the motherboard (this takes a bit more work since if you dont have an extra mobo, you cant just unplug the cpu and plug it into something else.

etc....
wow thats a lot of work, if i do these things wont they void the warranty?
another thing is that i dont know how to do half the stuff u just said.

Quote:
Originally Posted by HotDamn! View Post
If the RAM is ok check to see the error code it gives you when it blue screens. A Windows update for the 1TB drives can cause problems from what I've heard so maybe install all the updates besides the update for your HDD

EDIT: You also say its a pre-built system. Did you buy it from someone or did you order it pre-built?

If someone built it and you bought it from them they could have an overclock saved into BIOS that can cause you problems..
blue screen sayd something like ''windows has been turned off to prevent any damage to your computer'' -something like that.
its a prebuilt system thats brand new, no previous owners.

on another note i have successfully reinstalled windows and now it works again, although im pretty sure if i turn it off i will be getting the same problems as before.
Edited by GhostRider3332 - 12/21/10 at 1:12pm
    
CPUMotherboardGraphicsRAM
Intel I7-3770K 3.5 GHz MSI Z77A-G43 Club3d HD6850 GDDR5 1GB 8GB 2133MHz G.Skill Ripjaws X 
Hard DriveHard DriveOptical DriveCooling
Intel Solid State Drive 330 Series 180GB Samsung Spinpoint F3 HD103SJ 1TB Unknown 120mm Fan Rear 
CoolingOSMonitorKeyboard
120mm Fan Front Windows 7 Home Premium 64 Bit Benq G2025HDA 20" Old Acer Keyboard 
PowerCaseMouseMouse Pad
Cooler Master GX 750w Asgard Xigmatek Pure Black Edition Old Acer Mouse Unknown 
Audio
Unknown 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel I7-3770K 3.5 GHz MSI Z77A-G43 Club3d HD6850 GDDR5 1GB 8GB 2133MHz G.Skill Ripjaws X 
Hard DriveHard DriveOptical DriveCooling
Intel Solid State Drive 330 Series 180GB Samsung Spinpoint F3 HD103SJ 1TB Unknown 120mm Fan Rear 
CoolingOSMonitorKeyboard
120mm Fan Front Windows 7 Home Premium 64 Bit Benq G2025HDA 20" Old Acer Keyboard 
PowerCaseMouseMouse Pad
Cooler Master GX 750w Asgard Xigmatek Pure Black Edition Old Acer Mouse Unknown 
Audio
Unknown 
  hide details  
Reply
post #8 of 16
Thread Starter 
sorry double post
Edited by GhostRider3332 - 12/21/10 at 1:14pm
    
CPUMotherboardGraphicsRAM
Intel I7-3770K 3.5 GHz MSI Z77A-G43 Club3d HD6850 GDDR5 1GB 8GB 2133MHz G.Skill Ripjaws X 
Hard DriveHard DriveOptical DriveCooling
Intel Solid State Drive 330 Series 180GB Samsung Spinpoint F3 HD103SJ 1TB Unknown 120mm Fan Rear 
CoolingOSMonitorKeyboard
120mm Fan Front Windows 7 Home Premium 64 Bit Benq G2025HDA 20" Old Acer Keyboard 
PowerCaseMouseMouse Pad
Cooler Master GX 750w Asgard Xigmatek Pure Black Edition Old Acer Mouse Unknown 
Audio
Unknown 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel I7-3770K 3.5 GHz MSI Z77A-G43 Club3d HD6850 GDDR5 1GB 8GB 2133MHz G.Skill Ripjaws X 
Hard DriveHard DriveOptical DriveCooling
Intel Solid State Drive 330 Series 180GB Samsung Spinpoint F3 HD103SJ 1TB Unknown 120mm Fan Rear 
CoolingOSMonitorKeyboard
120mm Fan Front Windows 7 Home Premium 64 Bit Benq G2025HDA 20" Old Acer Keyboard 
PowerCaseMouseMouse Pad
Cooler Master GX 750w Asgard Xigmatek Pure Black Edition Old Acer Mouse Unknown 
Audio
Unknown 
  hide details  
Reply
post #9 of 16
First thing you want to do is shut the computer down, unplug the power cord and drain the power! (or you'll get the shock of your life)

If your worried about the warranty and the warranty doesn't allow you to open the case then I'd leave it to a tech. But if you know what your doing inside of the computer then continue by pulling out all sticks of RAM except for one and turn the PC back on to see if everything runs ok. For a better test put Memtest on a flash drive to test the RAM.
Edited by HotDamn! - 12/21/10 at 1:14pm
My Build
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Athlon II X4 630 @3.5 GIGABYTE GA-790XT-USB3 NVIDIA GeForce GTX 260 BFG MAXCORE 55 OC 216 Core 4094MB Mushkin Enhanced Blackline 1600 @1666 
Hard DriveOptical DriveOSKeyboard
200GB Samsung, 160GB Seagate Sony Optiarc Black Windows 7 Ultimate 64bit, Linux Ubuntu 11.04 64bit Logitech 
PowerCaseMouseMouse Pad
COOLMAX 700 Watt COOLER MASTER Storm Scout SGC-2000-KKN1-GP Logitech MX 518 Huskers 
  hide details  
Reply
My Build
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Athlon II X4 630 @3.5 GIGABYTE GA-790XT-USB3 NVIDIA GeForce GTX 260 BFG MAXCORE 55 OC 216 Core 4094MB Mushkin Enhanced Blackline 1600 @1666 
Hard DriveOptical DriveOSKeyboard
200GB Samsung, 160GB Seagate Sony Optiarc Black Windows 7 Ultimate 64bit, Linux Ubuntu 11.04 64bit Logitech 
PowerCaseMouseMouse Pad
COOLMAX 700 Watt COOLER MASTER Storm Scout SGC-2000-KKN1-GP Logitech MX 518 Huskers 
  hide details  
Reply
post #10 of 16
Quote:
Originally Posted by GhostRider3332 View Post
blue screen sayd something like ''windows has been turned off to prevent any damage to your computer'' -something like that.
its a prebuilt system thats brand new, no previous owners.

on another note i have successfully reinstalled windows and now it works again, although im pretty sure if i turn it off i will be getting the same problems as before.
Don't install updates! See if it runs fine without the updates since you just reinstalled
My Build
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Athlon II X4 630 @3.5 GIGABYTE GA-790XT-USB3 NVIDIA GeForce GTX 260 BFG MAXCORE 55 OC 216 Core 4094MB Mushkin Enhanced Blackline 1600 @1666 
Hard DriveOptical DriveOSKeyboard
200GB Samsung, 160GB Seagate Sony Optiarc Black Windows 7 Ultimate 64bit, Linux Ubuntu 11.04 64bit Logitech 
PowerCaseMouseMouse Pad
COOLMAX 700 Watt COOLER MASTER Storm Scout SGC-2000-KKN1-GP Logitech MX 518 Huskers 
  hide details  
Reply
My Build
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Athlon II X4 630 @3.5 GIGABYTE GA-790XT-USB3 NVIDIA GeForce GTX 260 BFG MAXCORE 55 OC 216 Core 4094MB Mushkin Enhanced Blackline 1600 @1666 
Hard DriveOptical DriveOSKeyboard
200GB Samsung, 160GB Seagate Sony Optiarc Black Windows 7 Ultimate 64bit, Linux Ubuntu 11.04 64bit Logitech 
PowerCaseMouseMouse Pad
COOLMAX 700 Watt COOLER MASTER Storm Scout SGC-2000-KKN1-GP Logitech MX 518 Huskers 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Operating Systems
Overclock.net › Forums › Software, Programming and Coding › Operating Systems › windows 7 64bit unstable, crash and bluescreen