My M11x had the hinge issue. The screen was so poorly aligned that I could fit my thumb in between the gap between my monitor and bottom chassis on one side, and could barely slip a piece of paper through on the other (like... between the part that houses the components and the LCD). I was stunned by the poor build quality when I received mine, especially considering I decked the thing out with extra ram, an SSD and an i7 processor. Shipped that piece of crap back the next week when I was finally able to speak to a customer service rep that didn't have a blatant "english isn't my first language" accent. I guess that's what I get for being a Canadian Alienware customer.