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Pissed at steam - Page 2

post #11 of 47
Thread Starter 
It's not a matter of want..it's a matter of respecting their customers and admitting it was their fault.

All they have to do is say you are right, which I clearly am and give me the games at that price..i'm not asking them for a free surgery..
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post #12 of 47
During the summer sale, I was buying too much, apparently...4 straight days of purchases...

They put my account on hold, thinking it was hijacked. I wanted to buy a couple games and spend no more than 15 bucks...contacted steam support.

Took those bastages 3 days to get to my ticket, then after all that, they said there was nothing they could do about the price but I was free to buy them at full price.

Needless to say, I am still waiting for those deals to pop up again.
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post #13 of 47
Should have tried getting it resent. There should be an option to resend the verification if there wasn't then that sucks
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post #14 of 47
Try paying £29.99 for BC2, for it to drop to £19.99 a few days later. Or £6.49 this sale. Very annoying.

Or how I was going to buy the Oddboxx yesterday, only to find out they WUOLDN'T give me the spare copies of the Abe titles I already owned. Which was unfair, because the deal said 4 games for £9.99. I was going to gift the other two copies to my friend. Lame. So I spent £9.64 instead and just bought the two new ones. Then, log in an hour ot two later and the "sale" price went from £9.99 to £14.99. I got lucky, but otherwise it's a sham.
    
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post #15 of 47
Quote:
Originally Posted by Viridian View Post
Try paying £29.99 for BC2, for it to drop to £19.99 a few days later. Or £6.49 this sale. Very annoying.

Or how I was going to buy the Oddboxx yesterday, only to find out they WUOLDN'T give me the spare copies of the Abe titles I already owned. Which was unfair, because the deal said 4 games for £9.99. I was going to gift the other two copies to my friend. Lame. So I spent £9.64 instead and just bought the two new ones. Then, log in an hour ot two later and the "sale" price went from £9.99 to £14.99. I got lucky, but otherwise it's a sham.
So, what? How is it a sham, the prices have to change sometime. You expect them to cease sales for 2 days prior to switching to a lower price point?
post #16 of 47
And the OP should have immediately come onto OCN and asked someone to gift them the games (obviously supplying the cash via paypal or other).
    
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post #17 of 47
Quote:
Originally Posted by alex98uk View Post
So, what? How is it a sham, the prices have to change sometime. You expect them to cease sales for 2 days prior to switching to a lower price point?
The sham is the fact that the price was £9.99 one minute, then an hour later it was £14.99. I got an e-mail saying it was £9.99 and it had no time limit on the price. It just said "today only" which I was still within the bounds of "today" when the price went up. I got lucky and got it for the lower price. But anyone else reading that e-mail at work, only to get home and find the price hiked by 50% would be pretty pissed, I'm sure.

It's also a sham how they would happily take my money for the offer of 4 games, but only supply me with two. I already have the two Abe titles. So I should have rightly been able to buy the £9.99 deal and gift out the other two copies that I have spare.
    
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post #18 of 47
Sucks man. I had to do the verify thing but I didn't have any issue with doing it. That's really irritating that it took 15 hours or whatever. Mine went through without a hitch so it sounds like I dodged a bullet. Sorry man.
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post #19 of 47
Quote:
Originally Posted by maximus20895 View Post
It's not a matter of want..it's a matter of respecting their customers and admitting it was their fault.

All they have to do is say you are right, which I clearly am and give me the games at that price..i'm not asking them for a free surgery..
You do realize that there's no proof it's Steam's fault right? It could have been your e-mail provider. I know with my Yahoo account sometimes messages take hours to arrive for one reason or another. It also could have been due to heavy network traffic because of the sales going on.

Yea it sucks for you but they have no obligation to offer you the sale price. Suck it up and quit blaming them.
post #20 of 47
Don't wanna put more wood in the fire, but... Maybe the problem wasn't steam, but your email provider...

Anyways, if I were you, I would just wait for another steam promotion of those games - happens all the time!
Big promotions like this are also happening every big holiday season... bet next will be easter, then 4 of july
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