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Alienware M11x R2 fan problem?

post #1 of 6
Thread Starter 
Hello all, my M11x has been experiencing odd behavior ever since I got it out of the box.

Sometimes when I start it the fan will run low, then shoot up to 100% and stay there, almost as if the fan controller has gone wrong. When this happens, I usually just shut it off with the power button before it gets far past post and try again. Sometimes it won't do it at all and the fan will work normally, but about 70% of the time, it ramps up to 100%. and it can take anywhere from 1 to 12 resets to get it to start normally.

I have the latest bios and no modifications have been made to the m11x.

Can anybody point me in the way of a fix?

(please no insults at Dell inc. lets not let this thread degenerate.)
Aero X2
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Aero X2
(18 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 @3.6GHz 1.29v. Asus x58 Sabretooth AMD Radeon HD6950 6gb DDR3 1600 Gskill 
Hard DriveHard DriveHard DriveHard Drive
Intel SSD Western Digital Velocirapter 1TB Western Digital Black 1.5 TB Western Digital Black 
Optical DriveOptical DriveCoolingOS
Samsung Samsung Noctua D15 Windows 7 
MonitorKeyboardPowerCase
Samsung 2493 HM Saitek Eclipse II Corsair HX1000 Coolermaster HAF 922 
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Razer Lachesis A picture of my cat 
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post #2 of 6
If the system isn't overheating and is free of dust, I'm thinking you have a motherboard issue, no fix except replacing. I would check the temps first of all though.
Low Tide
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Low Tide
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post #3 of 6
Thread Starter 
The system is/was brand new (october) No dust or temp problems as it happens about half a second after the power button is pushed. THe fan starts low then revs high and stays there. When it works, the fan revs low then shuts off because it is not needed unless there is a good load on it.
But I just checked and the temps are fine. The problem usually occurs when the system is cold. (has been sitting a while, i.e. overnight.)
Aero X2
(18 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 @3.6GHz 1.29v. Asus x58 Sabretooth AMD Radeon HD6950 6gb DDR3 1600 Gskill 
Hard DriveHard DriveHard DriveHard Drive
Intel SSD Western Digital Velocirapter 1TB Western Digital Black 1.5 TB Western Digital Black 
Optical DriveOptical DriveCoolingOS
Samsung Samsung Noctua D15 Windows 7 
MonitorKeyboardPowerCase
Samsung 2493 HM Saitek Eclipse II Corsair HX1000 Coolermaster HAF 922 
MouseMouse Pad
Razer Lachesis A picture of my cat 
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Aero X2
(18 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 @3.6GHz 1.29v. Asus x58 Sabretooth AMD Radeon HD6950 6gb DDR3 1600 Gskill 
Hard DriveHard DriveHard DriveHard Drive
Intel SSD Western Digital Velocirapter 1TB Western Digital Black 1.5 TB Western Digital Black 
Optical DriveOptical DriveCoolingOS
Samsung Samsung Noctua D15 Windows 7 
MonitorKeyboardPowerCase
Samsung 2493 HM Saitek Eclipse II Corsair HX1000 Coolermaster HAF 922 
MouseMouse Pad
Razer Lachesis A picture of my cat 
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post #4 of 6
If new in October, should be under warranty then right? I work on Alienware (and every other Dell). Call tech support. They'll probably replace the motherboard, cpu fan, and maybe even something else, you never know. Their phone based troubleshooting methods aren't very good usually, so they replace more parts than they need to many times.
Low Tide
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Samsung 850 Pro 256GB Prolimatech Megahalems Rev. C Windows X Samsung T240HD 
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Ducky DK9008G2 Red Corsair TX850W V1 Corsair Carbide 300R X-Fi XtremeGamer 
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Low Tide
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Hard DriveCoolingOSMonitor
Samsung 850 Pro 256GB Prolimatech Megahalems Rev. C Windows X Samsung T240HD 
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post #5 of 6
my M17x works great,no heat,you may clean it and have a try again
post #6 of 6
This happens sometimes on my M15x, seems to work itself out after a few minutes though. If you haven't updated your BIOS to the latest version I suggest doing that as well.
Titan
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Cortex
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Alienware M15x
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Core i5-540M Nvidia GTX 260M 6GB DDR3 1066MHz 500GB 7,200rpm 
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Titan
(18 items)
 
Cortex
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Alienware M15x
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CPUMotherboardRAMHard Drive
Intel i5 2500k GIGABYTE GA-P67A-UD7-B3 Patriot Viper Xtreme PXD38G1866ELK Samsung 840 EVO 
Hard DriveOSPowerCase
6 x Western Digital 4TB Red Windows 7 Professional 64-bit Corsair HX1000 Watt Norco RPC-4224 
CPUGraphicsRAMHard Drive
Core i5-540M Nvidia GTX 260M 6GB DDR3 1066MHz 500GB 7,200rpm 
Optical DriveOSMonitorKeyboard
DVD Burner Windows 7 Professional 64bit 15.6-inch 1920x1080 WLED AlienFX Backlit Keyboard 
CaseMouse
M15x Chassis Illuminated Trackpad 
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