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[EVGA] EVGA Advanced RMA in Europe!

post #1 of 21
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Quote:
What is the EAR program, how do I benefit, and how do I take advantage of it?

The EAR program involves EVGA shipping you the replacement product first! This program is available for all registered EVGA products under warranty, helps reduce the downtime of your system, and let you, our valued customer, deal with EVGA directly so we can make sure you receive timely service. The program requires a collateral payment to be made for the value of the card, a replacement product is shipped to you, and you then have 30 days to return the product for a refund of the collateral payment. To sign up for the EAR program, simply register your product and go to the Support section of our website. Once issued an RMA ticket, you will have an option to start a Standard RMA or an Advanced RMA at the EVGA RMA link and our automated process will guide you through the RMA until completion.
Source

I would say this is great news for us EU folks, we finally get similar levels of service to you guys across the pond!
Ni-Ten-Ichi-Ryu
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Ni-Ten-Ichi-Ryu
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post #2 of 21
Got the email about it this morning. Good to hear they're doing that, but I don't have an EVGA products at the moment
Hopefully, others will follow suit and start giving warranty service that's on par with the US.
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post #3 of 21
Ditto! I will totally buy EVGA if they offer RMA service like that here in the US! I know some are gonna complain, but if you have a legitimate issue that you know will be accepted, then you have nothing to worry about
800:D
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800:D
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post #4 of 21
Absolutely spectacular service by EVGA. Perhaps they can extend this service to Asia in the near future?
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post #5 of 21
Quote:
Originally Posted by arbalest View Post
Ditto! I will totally buy EVGA if they offer RMA service like that here in the US! I know some are gonna complain, but if you have a legitimate issue that you know will be accepted, then you have nothing to worry about
they already do this over here in the US......
post #6 of 21
Quote:
Originally Posted by phibrizo View Post
they already do this over here in the US......
Really? That's awesome! I haven't heard that.
800:D
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800:D
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post #7 of 21
Wish they had this in Canada >.<
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post #8 of 21
Thats great for u Euros.
I wish the same advances would happen in Australia
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post #9 of 21
Amazing news. Because if you're one of those who chose to pay over a £100 for this over this, you can now get the support you deserve. But seriously, EVGA support in the EU is still mediocre imo, and their products massively overpriced. I would go with ASUS or Gigabyte
    
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post #10 of 21
good news indeed
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