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steam failing to install mass effect 2

post #1 of 11
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Saw the sale on steam so I bought mass effect2. My pc crashed while downloading it, it wouldn't let me resume the download so i deleted the local files & tried again. The problem now is that it hangs at creating the local cache files. It will get most of the way through & then sit there doing nothing. Has anyone experienced anything like this & been able to fix the problem?
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blue devil
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post #2 of 11
sometimes it takes a good while before it lets me hit the finish button i don't mean just a few minutes i mean like around the 5 minute area.
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post #3 of 11
Verify the game. Try to alt tab when that is happening to see if something is running but it's not in the task bar.
4-year build.
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4-year build.
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post #4 of 11
Thread Starter 
Quote:
Originally Posted by cdoublejj View Post
sometimes it takes a good while before it lets me hit the finish button i don't mean just a few minutes i mean like around the 5 minute area.
i've passed 30 minutes now, something is definitely wrong.
Quote:
Verify the game. Try to alt tab when that is happening to see if something is running but it's not in the task bar.
nothing running but steam the desktop & firefox with alt+tab
blue devil
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blue devil
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post #5 of 11
It's downloading fine for me
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Junkyard
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post #6 of 11
Thread Starter 
Quote:
Originally Posted by pioneerisloud View Post
It's downloading fine for me
did i mention that my pc crashed while it was downloading the first time. before the crash it was downloading fine.
blue devil
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blue devil
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post #7 of 11
like BSOD crash, that brings in stability problems then you have problem where we corruption can cause odd/weird problems. In fact you could give check disk a go around. i hate it when steam doesn't work right my OSX86 has this steam servers to busy glitch now.
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Core 2 Haf
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post #8 of 11
Thread Starter 
i'll do disk check, first though i'm contacting steam, just created a "support acount" why do you need a separate account just to get help. ><
blue devil
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blue devil
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post #9 of 11
I had this problem when I first got Dragon Age and I lost power mid-download. I had a few corrupted files that did the whole "Cannot delete because file is in use" thing. I got some nice help from the Steam forums. This is the gist of what I remember.

Stop downloading, delete all local content and close steam. Make sure it's actually closed and not doing one of it's funky background things by using task manager. Go to wherever you installed steam (C:\\programs\\steam perhaps) and find where it's installed. Its probably going to be steamapps -> common. Delete the Mass Effect 2 folder, and you should be good to start over from the beginning.

As always, be careful with deleting things here. If it's not Mass Effect 2, it could screw up other games. Good luck!
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post #10 of 11
Thread Starter 
Quote:
Originally Posted by cogsworth View Post
I had this problem when I first got Dragon Age and I lost power mid-download. I had a few corrupted files that did the whole "Cannot delete because file is in use" thing. I got some nice help from the Steam forums. This is the gist of what I remember.

Stop downloading, delete all local content and close steam. Make sure it's actually closed and not doing one of it's funky background things by using task manager. Go to wherever you installed steam (C:\\programs\\steam perhaps) and find where it's installed. Its probably going to be steamapps -> common. Delete the Mass Effect 2 folder, and you should be good to start over from the beginning.

As always, be careful with deleting things here. If it's not Mass Effect 2, it could screw up other games. Good luck!
will try this^
blue devil
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blue devil
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