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Mystery? Install Error 1722 while installing Sprint U600

post #1 of 7
Thread Starter 
Hey OCN,

Got a problem with my father in-law's laptop (HP DV9000 17") that is just driving me insane trying to figure it out. He has a fresh install of Vista Ultimate x64 and all he's trying to do is get his Sprint U600 USB AirCard to work and we keep getting the same problem, over, and over, again.

After the install disc extracts the files and and starts the install it gets about 2/3rds of the way through and then we get an install error 1722. This causes the installer to cancel and rollback the install.

The text of the error code says that the installer is trying to open/use a program that can't be found. It's quite bizzare. I've already tried using the latest binary file install from Sprint's website, but I get the same problems. Using older versions of the program result in the same error 1722, as well.

If anyone has any clue as to why this is happening, it would be greatly appreciated. He's leaving today and i'll have to overnight ship him his laptop once it's fixed.

Thanks in advance, guys!
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post #2 of 7
Have you tried running the installer with administrative privileges??? Right click, run as Admin.
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post #3 of 7
Thread Starter 
Have done so to no avail. Currently trying to reinstall in Clean Boot mode. I'll update this thread as i progress through solutions…
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post #4 of 7
Thread Starter 
I don't think it's a big change, but i got 9/10th's of the way there trying to install in Clean Boot mode after deleting the %TEMP% files and the Sprint Installer in the Windows/Installer/ file directory. Then i got a similar ERROR 1721 code…
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post #5 of 7
After further research it looks like that error message is caused by the Windows Installer itself...
http://social.technet.microsoft.com/...-9d4c092016d6/

Check that link and see if anything helps.. there is a link to download the newest Windows Installer files (if that system doesn't already have it.)
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post #6 of 7
Thread Starter 
Yeah, i did a bing search for Sprint Install Error 1721/1722 and found that page. Just did everything on there except the Installer download. Thanks! I'll be trying that next…
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post #7 of 7
Hope that works out for you.
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SAMSUNG 850 EVO TOSHIBA DT01ACA300 LG GBC-H20L Blu-Ray Windows 10 Enterprise 
MonitorMonitorKeyboardPower
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Current System
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CPUMotherboardGraphicsRAM
Ryzen 5 1600 Asrock fatal1ty x370 gaming x GV-R795WF3-3GD G.SKILL Flare X Series 16GB 
Hard DriveHard DriveOptical DriveOS
SAMSUNG 850 EVO TOSHIBA DT01ACA300 LG GBC-H20L Blu-Ray Windows 10 Enterprise 
MonitorMonitorKeyboardPower
Samsung EX2220X Lenovo li2323s Ducky DK9008 MX Blue Corsair 650TX 
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