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My friend's PC restarts at login, and BSoD's if you insert an install disc.

post #1 of 11
Thread Starter 
So before he came over, he said a Vista update was failing to install continuously so he gave up. At my house, we installed a Xigametek Dark Knight (since he has an LGA1156 socket, we bought a Xigametek adapter for it).

Bios says the CPU is 32 C and NB is 34 C, so no overheating here.

Yet his PC restarts when he reaches the user login password screen and BSoD's when you insert a Vista install disc and it fully loads (right before it reaches the "install now" option)

What could be causing this?

EDIT: It boots into SafeMode, forgot to mention
Edited by Z Overlord - 12/26/10 at 9:33pm
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Ice Wings
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post #2 of 11
Have you tried another disk? or even your windows 7 disk just to rule that out?


could be a number of things: RAM, CPU overclock, bad motherboard, etc.. Need more info
post #3 of 11
Reset the overclock, try a different disc, try just one stick of RAM at a time (in all slots, starting with the first).
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post #4 of 11
Thread Starter 
Hmm ok. We'll check the ram.

He has no OC (that's what the Xigamatek heatsink was for) and his motherboard was fine, and it does go into Bios and such.

I'll try the Windows 7 disc. Good idea, I was about to burn an Ubuntu disc lol

EDIT: It goes into Safemode, forgot to mention
Edited by Z Overlord - 12/26/10 at 9:31pm
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post #5 of 11
Is this a new build? It seems to be a ram issue.
post #6 of 11
Quote:
Originally Posted by Z Overlord View Post
Hmm ok. We'll check the ram.

He has no OC (that's what the Xigamatek heatsink was for) and his motherboard was fine, and it does go into Bios and such.

I'll try the Windows 7 disc. Good idea, I was about to burn an Ubuntu disc lol

EDIT: It goes into Safemode, forgot to mention


Yeah, try either Linux or a new disk.
post #7 of 11
Thread Starter 
Readjusted one of the sticks, got passed login, then BSoD'd (there was no disc involved)

Trying each stick one by one now

Can recording the BSoD error explain what's causing it? And the heatsink, does how spread out the paste is effect much? It was a pain installing it so maybe is spread too much?

Edit1: Tried the blue slot with both sticks (not both at once) and the pc no longer posts. My only explanation can be the heatsink, but how could it be messing it up?

Edit2: Tried the White slot with one stick, and it works! Will try the same slot with the other stick, to see if it is the ram or the other slots that are the culprits.

Edit3: Swapped sticks, and it BSoD'd, so we thought "It must be this stick" but when we switch back to the working one, it BSoD's. So the crashes are inconsistent.

What is going on? Time to reset the heatsink.
Edited by Z Overlord - 12/26/10 at 10:03pm
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post #8 of 11
Thread Starter 
I feel like this update deserves it's own post.

We used the orignal Intel heatsink, and it works fine.

We noticed the paste was layerd on the chip (possibly due to error or the struggle to get the heatsink on due to crappy instructions, it needed to be a certain way for 1156)

We rebooted 3 times to make sure it works.

Safe to say it was the paste? It'd be a shame to find out the heatsink is somehow not working correctly.


EDIT: Reseted the heatsink, works now.
Edited by Z Overlord - 12/26/10 at 11:17pm
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Ice Wings
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post #9 of 11
Quote:
Originally Posted by Z Overlord View Post
I feel like this update deserves it's own post.

We used the orignal Intel heatsink, and it works fine.

We noticed the paste was layerd on the chip (possibly due to error or the struggle to get the heatsink on due to crappy instructions, it needed to be a certain way for 1156)

We rebooted 3 times to make sure it works.

Safe to say it was the paste? It'd be a shame to find out the heatsink is somehow not working correctly.


EDIT: Reseted the heatsink, works now.
You probably tightened the heatsink down too tightly.
post #10 of 11
virus?
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