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I think I broke/damaged a switch on my U9BL

post #1 of 46
Thread Starter 
here's what happened:


I just received this keyboard and I noticed that the lighting behind the backslash was a little off so I out of curiosity took the key remover (this is my first mechanical keyboard I have ever owned) and I took the key off the switch and in the process the switch came off (blue part) and the spring flew out, I noticed that some blue plastic broke off the switch as well, I tried to put the spring back in but the key was then unresponsive and It didn't work. I had no idea that you couldn't take this key off, let alone damage it in the process.

then this happened:

so I guess I just fixed it, I applied force to the key it and it snapped right back into place and works now(before it wasnt clicking and acted broken) I dont know if I need to worry about it or what, because the blue part came off the switch when the key came off exposing the spring, and like I said I noticed some blue plastic (very small) that broke off, so did I ruin it? should I return it or RMA it or is it fine? I dont know if its just me, but the key doesnt feel the sam anymore, feels a little off/wobbly.


Im sorry for so many questions, Im just a complete noob when it comes to these mechanical keyboards as this is my first one, I just figured like I said before that this key would come off with no issues like the other keys do, guess I was wrong..
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post #2 of 46
its fine.
if you don mind.
but if it really bothered you, just RMA it.
just don't take off that back space again if unnecessary.
post #3 of 46
Sounds like you did slightly damage the switch. You got it functioning again, which is good, but it sounds like you shaved plastic off the keystem, which will prevent the keycap from sitting 100% firmly on it. Also, you may want to look and make sure the stabilizers are firmly attached, etc.

If it's bad enough to bother you, you can replace the switch, they cost about a dollar each. I haven't done it though, so someone else would have to walk you through it. It involves soldering.
post #4 of 46
That happened to me once (need to wiggle, not yank). Now you know why Razer doesn't warrant key removal.

See the tiny chipped blue part - it retains the switch in the case.

from my Cherry MX removal guide
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post #5 of 46
Thread Starter 
well I shot a email off to x-armor last night when this happened, and still no reply, (vacation?) then I called their number and its like please press 2 for tech support, I press 2 and it says you have exceeded the time limit, please dial the extension again, and it says that over and over again, then I press 0 for the operator and nothing, asks me if i want to leave a message.

so i guess they are on vacation still, that sucks... this really bothers me, I just got this for christmas, and I broke it in one day...

I hope they will accept this for a RMA, this really sucks, I didnt know you couldnt/shouldnt do this, they even give you a key remover.
Edited by gooface - 12/27/10 at 1:09pm
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post #6 of 46
It's not something that's forbidden or extremely dangerous, but sometimes, especially with stabilized keys, the potential for switch damage is there. It would have been better to do it with one of the single space keys.
post #7 of 46
Thread Starter 
Quote:
Originally Posted by Phaedrus2129 View Post
It's not something that's forbidden or extremely dangerous, but sometimes, especially with stabilized keys, the potential for switch damage is there. It would have been better to do it with one of the single space keys.
ya I saw that the space bar and the backspace were different, I didnt notice anything different though on the backslash though, do u think they will accept my keyboard for a RMA? Do you know if they do cross shipping?
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post #8 of 46
Sounds like you attached the key puller to the actual switch instead of just the keycap. This can damage the switch. That is a bummer. Hope it all works out for you in the end.
    
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post #9 of 46
Thread Starter 
Quote:
Originally Posted by stuiees View Post
Sounds like you attached the key puller to the actual switch instead of just the keycap. This can damage the switch. That is a bummer. Hope it all works out for you in the end.
same here thanks! I just want to have it all working again, I swear if I can RMA it I will never remove keys ever again!
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post #10 of 46
Thread Starter 
here I'll post some pics of what i did:





yea I scratched it a little bit lol, but its minor. I dont know what that piece does.
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