Originally Posted by gooface
well I shot a email off to x-armor last night when this happened, and still no reply, (vacation?) then I called their number and its like please press 2 for tech support, I press 2 and it says you have exceeded the time limit, please dial the extension again, and it says that over and over again, then I press 0 for the operator and nothing, asks me if i want to leave a message.
so i guess they are on vacation still, that sucks... this really bothers me, I just got this for christmas, and I broke it in one day...
I hope they will accept this for a RMA, this really sucks, I didnt know you couldnt/shouldnt do this, they even give you a key remover.
XArmor has always replied to me within 4 hours of emailing them, on three different occasions. However yes, they are on vacation until Tuesday. (28th).
Also, the uneven back lighting on the \\ is normal. Also it doesn't use stabilizers so it's just a regular key, you must have really yanked that switch out hard.
I think XArmor uses REALLY cheap plastic for the "+" molds that fit over the switch, because on A LOT of my keys, there are cracks running down the cylinder, making my key loose...Edited by Khaotik55 - 12/27/10 at 2:46pm