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Please help me

post #1 of 10
Thread Starter 
Basically, for the past few weeks my computer has been having the blue screen show up more then possible. When my computer restarts it has red dots with green and their and sometimes both. And then sometimes it's just green while the other times it is just plain red dots. Anyways I'm trying to figure out the problem is, and i can't seem to figure out why my computer keeps crashing and why i cant play any games. I tried doing a system restore, but I do not think that it solved my computer problems. I also talked to mycleanpc.com, but they're service did not work either. I honestly don't know what to or how to solve this problem, it just seems as my computer will keep crashing constantly until it'll stop working. Please help me...
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My System
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Intel Core i7 920 @ 2.67GHz54 °C Bloomfield 45n Dell Inc. 0R849J (CPU 1) ATI Radeon HD 4800 Series (Dell) 6.0GB Triple-Channel DDR3 @ 531MHz (7-7-7-20) 
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post #2 of 10
It could be a problem with the GFX card itself, also though there are issues with later drivers for some people (me included). Which card is it? Open the CatalystControlCenter and goto Info Center, and also the catalyst version. Overheating is a possability, could be unlikely though if its crashing from the desktop, grab RivaTuner it will monitor your temps, the main tab, in the target adapter section, the second box - click the arrow at the end - the last icon "hardware monitor", tell us any GPU and VRM temps.

http://downloads.guru3d.com/download.php?det=163
Not SLi any more
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Not SLi any more
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post #3 of 10
revert to catalyst 10.9, the newer drivers cause problems...made worse by windows vista
Orange Angel
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Orange Angel
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BOINC me! (TM)
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post #4 of 10
Thread Starter 
this is the error code when it crashes..atikmdag.sys error code 0x000116.
I want to make sure that my computer stops crashing constantly.
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Intel Core i7 920 @ 2.67GHz54 °C Bloomfield 45n Dell Inc. 0R849J (CPU 1) ATI Radeon HD 4800 Series (Dell) 6.0GB Triple-Channel DDR3 @ 531MHz (7-7-7-20) 
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My System
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CPUMotherboardGraphicsRAM
Intel Core i7 920 @ 2.67GHz54 °C Bloomfield 45n Dell Inc. 0R849J (CPU 1) ATI Radeon HD 4800 Series (Dell) 6.0GB Triple-Channel DDR3 @ 531MHz (7-7-7-20) 
Hard DriveOptical DriveOSMonitor
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post #5 of 10
I had some atikmdag BSOD problems when i first had my 4870x2, I had Vista at the time as well. First thing to do would be try a different driver - still need to know which version of Catalyst your using now though.
Not SLi any more
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Water cooled w/ T-Balancer BigNG Win 7 x64 Asus PB298Q Cherry 4100L 
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Corsair HX1000 MM UFO-U2 R.A.T. 7 Contagion G.L.I.D.E 9 
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Not SLi any more
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Intel X25-M 80GB OCZ Agility 120GB Intel X25-M 40GB LG Blue ROM DVD RW 
CoolingOSMonitorKeyboard
Water cooled w/ T-Balancer BigNG Win 7 x64 Asus PB298Q Cherry 4100L 
PowerCaseMouseMouse Pad
Corsair HX1000 MM UFO-U2 R.A.T. 7 Contagion G.L.I.D.E 9 
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post #6 of 10
Thread Starter 
I took sarge's advice and reverted back to Driver 10.9 (however I'm not sure even if it is driver 10.9) and it still crashes. Right now, however, I'm running in Safe mode...
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 920 @ 2.67GHz54 °C Bloomfield 45n Dell Inc. 0R849J (CPU 1) ATI Radeon HD 4800 Series (Dell) 6.0GB Triple-Channel DDR3 @ 531MHz (7-7-7-20) 
Hard DriveOptical DriveOSMonitor
625GB Western Digital WDC WD6400AAKS-75A7B2 ATA De HL-DT-ST DVD+-RW GH30N ATA Device MS Windows Vista Home Premium 64-bit SP1 HPw2408 
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Dell 
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My System
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CPUMotherboardGraphicsRAM
Intel Core i7 920 @ 2.67GHz54 °C Bloomfield 45n Dell Inc. 0R849J (CPU 1) ATI Radeon HD 4800 Series (Dell) 6.0GB Triple-Channel DDR3 @ 531MHz (7-7-7-20) 
Hard DriveOptical DriveOSMonitor
625GB Western Digital WDC WD6400AAKS-75A7B2 ATA De HL-DT-ST DVD+-RW GH30N ATA Device MS Windows Vista Home Premium 64-bit SP1 HPw2408 
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post #7 of 10
Quote:
Originally Posted by Chilepepper View Post
... I also talked to mycleanpc.com, but they're service did not work either...
That just made a bad situation worse. Mycleanpc.com is a major scam. God only knows what crap they put on your PC. My anti-virus and my WOT addon for FireFox both go crazy when I think about that website! lol

As for your issue at hand, use a program called "Driver Sweeper" and remove any and all drivers from your video card. Run CCleaner to clean out any temp files. Then run CCleaner in your registry to make sure all traces of your drivers are eliminated. Once you're done with this, restart your computer.

When it comes back up, if you are still seeing dots, the video card is going bad. If you don't, then you can get into windows and load the drivers of your choice. When windows tries to get you to install a driver, just hit cancel. Then you can find the .exe for your driver and use that to install it.
Big Baby
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Big Baby
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standard junker nothin' fancy. Yet... HIPER 730 W Rosewill Conqueror Logitech Trackball (TrackMan is the model I think) 
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post #8 of 10
Quote:
Originally Posted by PCSarge View Post
revert to catalyst 10.9, the newer drivers cause problems...made worse by windows vista
It's not the drivers am sure of it.

Quote:
Originally Posted by Chilepepper View Post
I took sarge's advice and reverted back to Driver 10.9 (however I'm not sure even if it is driver 10.9) and it still crashes. Right now, however, I'm running in Safe mode...
Ah...
X79-GCN
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X79-GCN
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post #9 of 10
Quote:
Originally Posted by Chilepepper View Post
I took sarge's advice and reverted back to Driver 10.9 (however I'm not sure even if it is driver 10.9) and it still crashes. Right now, however, I'm running in Safe mode...
I'd try what Razinhail suggested turn off automatic updates, uninstall the ATI driver, goto safe mode, run driver sweeper for ATI reboot to normal and install an older ATI driver - I use 10.4

http://support.amd.com/us/gpudownload/windows/10-4/Pages/radeonaiw_vista64.aspx?〈=English

When this happened to me I tried drivers, re-installed OS and flashed MOBO bios trying to fix it. Aren't there later SP's for vista? I can't remember which one I had at the time.
Edited by Darren9 - 12/28/10 at 5:33pm
Not SLi any more
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Intel X25-M 80GB OCZ Agility 120GB Intel X25-M 40GB LG Blue ROM DVD RW 
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Water cooled w/ T-Balancer BigNG Win 7 x64 Asus PB298Q Cherry 4100L 
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Not SLi any more
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CPUMotherboardGraphicsRAM
i7 920 @ 4.0 Asus P6TD-Deluxe EVGA GTX770 SC 6GB XMS3 @1530 cas7 
Hard DriveHard DriveHard DriveOptical Drive
Intel X25-M 80GB OCZ Agility 120GB Intel X25-M 40GB LG Blue ROM DVD RW 
CoolingOSMonitorKeyboard
Water cooled w/ T-Balancer BigNG Win 7 x64 Asus PB298Q Cherry 4100L 
PowerCaseMouseMouse Pad
Corsair HX1000 MM UFO-U2 R.A.T. 7 Contagion G.L.I.D.E 9 
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post #10 of 10
Thread Starter 
ok so here is what i get from CCleaner when I scan from Registry cleaner:

ActiveX/COM IssueAtiComCloneControl.CloneViewHelper - {4242B984-6C36-4FC8-8626-DE5E8B11886D}HKCR\\AtiComCloneControl.CloneViewHelper
ActiveX/COM IssueAtiComCloneControl.CloneViewHelper.1 - {4242B984-6C36-4FC8-8626-DE5E8B11886D}HKCR\\AtiComCloneControl.CloneViewHelper.1
ActiveX/COM IssueAtiProxyComCloneControl.CloneViewHelper - {F3A42474-0891-4151-B44A-ED04B657432B}HKCR\\AtiProxyComCloneControl.CloneViewHelper
ActiveX/COM IssueAtiProxyComCloneControl.CloneViewHelper.1 - {F3A42474-0891-4151-B44A-ED04B657432B}HKCR\\AtiProxyComCloneControl.CloneViewHelper.1


and from Driver sweeper, I removed this morning, but when i restarted my computer after running CCleaner here is what I got

C:\\Users\\Shan-Computer\\AppData\\Roaming\\ATi\\ACE\\
C:\\Users\\Shan-Computer\\AppData\\Local\\ATi\\ACE\\

Edit**-just re-ran CCleaner and clicked on the option where it says "Fix selected issues". It came up with no issues....so I'm lost. I really don't know what to do at this point.
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 920 @ 2.67GHz54 °C Bloomfield 45n Dell Inc. 0R849J (CPU 1) ATI Radeon HD 4800 Series (Dell) 6.0GB Triple-Channel DDR3 @ 531MHz (7-7-7-20) 
Hard DriveOptical DriveOSMonitor
625GB Western Digital WDC WD6400AAKS-75A7B2 ATA De HL-DT-ST DVD+-RW GH30N ATA Device MS Windows Vista Home Premium 64-bit SP1 HPw2408 
Case
Dell 
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My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 920 @ 2.67GHz54 °C Bloomfield 45n Dell Inc. 0R849J (CPU 1) ATI Radeon HD 4800 Series (Dell) 6.0GB Triple-Channel DDR3 @ 531MHz (7-7-7-20) 
Hard DriveOptical DriveOSMonitor
625GB Western Digital WDC WD6400AAKS-75A7B2 ATA De HL-DT-ST DVD+-RW GH30N ATA Device MS Windows Vista Home Premium 64-bit SP1 HPw2408 
Case
Dell 
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