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ATI drivers=BSOD? "atikmdag.sys and STOP:0x3B"

post #1 of 8
Thread Starter 
Lately, trying to put an old monitor to good use, I hooked it up to my computer to have a little dual-monitor action. It's pretty old.
So, a day after using it for nothing more than watching videos, I get a BSOD with the STOP code as: 0x3B. After running WhoCrashed, I pinpointed the issue to atikmdag.sys, aka., a graphics driver.


I'm running an un-overclocked Sapphire HD 5770, on a Asus P7P55D-E mobo, and a Core i5-750 (overclocked to 3.7 Ghz). I'm also on Windows 7 Home Premium, 64-bit.

It's the same build listed below, I just need to update it. Also, attached is a picture of the WhoCrashed report, if anyone would like to see.

Any help is appreciated! cheers.gif
For the Horde!
(15 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-750 Asus P7P55D-E Pro Sapphire HD Radeon 5770 4 GB (2x2) Corsair XMS3 DDR3 
Hard DriveOptical DriveCoolingOS
1TB Samsung HD103SJ 7200 RPM HP dvd1260 Cooler Master Hyper212+ Windows 7 Home Premium x64 
MonitorKeyboardPowerCase
Asus VH242 Thermal Take eSPORTS Challenger Corsair 550VX 550W CM Storm Scout 
MouseAudio
Logitech G9x Logitech G35 
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For the Horde!
(15 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-750 Asus P7P55D-E Pro Sapphire HD Radeon 5770 4 GB (2x2) Corsair XMS3 DDR3 
Hard DriveOptical DriveCoolingOS
1TB Samsung HD103SJ 7200 RPM HP dvd1260 Cooler Master Hyper212+ Windows 7 Home Premium x64 
MonitorKeyboardPowerCase
Asus VH242 Thermal Take eSPORTS Challenger Corsair 550VX 550W CM Storm Scout 
MouseAudio
Logitech G9x Logitech G35 
  hide details  
Reply
post #2 of 8
Happened to me too. I fixed it with not opening any oc software (AFTERBURNER) and removing overclocks when watching videos.

EDIT: if not overclocked (or have any overclocking programs running) use driver sweeper to remove the drivers and download them again and install them.
post #3 of 8
Thread Starter 
Quote:
Originally Posted by boboben1;11799306 
Happened to me too. I fixed it with not opening any oc software (AFTERBURNER) and removing overclocks when watching videos.

EDIT: if not overclocked (or have any overclocking programs running) use driver sweeper to remove the drivers and download them again and install them.

Thanks. I'll try this and get back with the results.
For the Horde!
(15 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-750 Asus P7P55D-E Pro Sapphire HD Radeon 5770 4 GB (2x2) Corsair XMS3 DDR3 
Hard DriveOptical DriveCoolingOS
1TB Samsung HD103SJ 7200 RPM HP dvd1260 Cooler Master Hyper212+ Windows 7 Home Premium x64 
MonitorKeyboardPowerCase
Asus VH242 Thermal Take eSPORTS Challenger Corsair 550VX 550W CM Storm Scout 
MouseAudio
Logitech G9x Logitech G35 
  hide details  
Reply
For the Horde!
(15 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-750 Asus P7P55D-E Pro Sapphire HD Radeon 5770 4 GB (2x2) Corsair XMS3 DDR3 
Hard DriveOptical DriveCoolingOS
1TB Samsung HD103SJ 7200 RPM HP dvd1260 Cooler Master Hyper212+ Windows 7 Home Premium x64 
MonitorKeyboardPowerCase
Asus VH242 Thermal Take eSPORTS Challenger Corsair 550VX 550W CM Storm Scout 
MouseAudio
Logitech G9x Logitech G35 
  hide details  
Reply
post #4 of 8
Thread Starter 
Quote:
Originally Posted by Mibgranny;11799652 
Thanks. I'll try this and get back with the results.

Looks okay so far... I'll try running video on it for a while. Seems like Driver Sweeper did the trick. Hopefully.
For the Horde!
(15 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-750 Asus P7P55D-E Pro Sapphire HD Radeon 5770 4 GB (2x2) Corsair XMS3 DDR3 
Hard DriveOptical DriveCoolingOS
1TB Samsung HD103SJ 7200 RPM HP dvd1260 Cooler Master Hyper212+ Windows 7 Home Premium x64 
MonitorKeyboardPowerCase
Asus VH242 Thermal Take eSPORTS Challenger Corsair 550VX 550W CM Storm Scout 
MouseAudio
Logitech G9x Logitech G35 
  hide details  
Reply
For the Horde!
(15 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-750 Asus P7P55D-E Pro Sapphire HD Radeon 5770 4 GB (2x2) Corsair XMS3 DDR3 
Hard DriveOptical DriveCoolingOS
1TB Samsung HD103SJ 7200 RPM HP dvd1260 Cooler Master Hyper212+ Windows 7 Home Premium x64 
MonitorKeyboardPowerCase
Asus VH242 Thermal Take eSPORTS Challenger Corsair 550VX 550W CM Storm Scout 
MouseAudio
Logitech G9x Logitech G35 
  hide details  
Reply
post #5 of 8
Disable hardware acceleration on flash videos.
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
1055T 890GPA-UD3H Powercolor 5850 1600 
Hard DriveOptical DriveOSMonitor
Samsung F3 Sony Optiac Windows 7 64bit 2 x BenQ G2411HD 
KeyboardPowerCaseMouse
G15 Thermaltake Toughpower 750 HAF922 G9 
Mouse Pad
Microsoft 
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Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
1055T 890GPA-UD3H Powercolor 5850 1600 
Hard DriveOptical DriveOSMonitor
Samsung F3 Sony Optiac Windows 7 64bit 2 x BenQ G2411HD 
KeyboardPowerCaseMouse
G15 Thermaltake Toughpower 750 HAF922 G9 
Mouse Pad
Microsoft 
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post #6 of 8
If its like the nvidia 0xb it could be hardware related. When I killed my 470 it gave the nvidia version of that code.
post #7 of 8
Thread Starter 
Quote:
Originally Posted by Buffal0;11800994 
Disable hardware acceleration on flash videos.

Is this a definite fix?
For the Horde!
(15 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-750 Asus P7P55D-E Pro Sapphire HD Radeon 5770 4 GB (2x2) Corsair XMS3 DDR3 
Hard DriveOptical DriveCoolingOS
1TB Samsung HD103SJ 7200 RPM HP dvd1260 Cooler Master Hyper212+ Windows 7 Home Premium x64 
MonitorKeyboardPowerCase
Asus VH242 Thermal Take eSPORTS Challenger Corsair 550VX 550W CM Storm Scout 
MouseAudio
Logitech G9x Logitech G35 
  hide details  
Reply
For the Horde!
(15 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-750 Asus P7P55D-E Pro Sapphire HD Radeon 5770 4 GB (2x2) Corsair XMS3 DDR3 
Hard DriveOptical DriveCoolingOS
1TB Samsung HD103SJ 7200 RPM HP dvd1260 Cooler Master Hyper212+ Windows 7 Home Premium x64 
MonitorKeyboardPowerCase
Asus VH242 Thermal Take eSPORTS Challenger Corsair 550VX 550W CM Storm Scout 
MouseAudio
Logitech G9x Logitech G35 
  hide details  
Reply
post #8 of 8
Thread Starter 
Quote:
Originally Posted by KBcobra;11801085 
If its like the nvidia 0xb it could be hardware related. When I killed my 470 it gave the nvidia version of that code.

I've heard that nVidia cards give the same STOP code, just with a different driver.
...
Does that make it a Windows issue?
For the Horde!
(15 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-750 Asus P7P55D-E Pro Sapphire HD Radeon 5770 4 GB (2x2) Corsair XMS3 DDR3 
Hard DriveOptical DriveCoolingOS
1TB Samsung HD103SJ 7200 RPM HP dvd1260 Cooler Master Hyper212+ Windows 7 Home Premium x64 
MonitorKeyboardPowerCase
Asus VH242 Thermal Take eSPORTS Challenger Corsair 550VX 550W CM Storm Scout 
MouseAudio
Logitech G9x Logitech G35 
  hide details  
Reply
For the Horde!
(15 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-750 Asus P7P55D-E Pro Sapphire HD Radeon 5770 4 GB (2x2) Corsair XMS3 DDR3 
Hard DriveOptical DriveCoolingOS
1TB Samsung HD103SJ 7200 RPM HP dvd1260 Cooler Master Hyper212+ Windows 7 Home Premium x64 
MonitorKeyboardPowerCase
Asus VH242 Thermal Take eSPORTS Challenger Corsair 550VX 550W CM Storm Scout 
MouseAudio
Logitech G9x Logitech G35 
  hide details  
Reply
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