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Does Gigabyte repair boards for free?

post #1 of 8
Thread Starter 
I know this sounds odd but do they? I have to Rma a board because I recently had issues with the ram on a new board and couldnt figure it out. I sent it into Newegg after different tests and they stated that I bent the cpu pins.......even though I dont think I did but ok. But any info would be great.
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Spanky
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post #2 of 8
I RMAed my GA-770T about a month ago, not sure what happened with it, and I got a new one for free. I think it was new.
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post #3 of 8
yea if its under warranty.
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X99 Main Rig
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post #4 of 8
Thread Starter 
how long does this usually take to fix/replace? Like a month or so?
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Spanky
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post #5 of 8
Quote:
Originally Posted by bounceback View Post
how long does this usually take to fix/replace? Like a month or so?
About 3 weeks.


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post #6 of 8
yea about a month to 6 weeks.
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X99 Main Rig
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Intel 5960X Extreme Edition @ 4.5GHz Always Changing VisonTek R9 290 G.Skill Ripjaws 4 16GB (4x4GB) DDR4 @ 3200MHz 
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Samsung 128GB M.2 PCI-E 4x SSD Apotop 256GB SSD 1.82TB NAS Noctua NH-D15 with both fans 
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post #7 of 8
Usually the fixing part doesn't take too long. I sent in my last Gigabyte board in for a repair job and they only had it in total for maybe 3-4 days. The longest part was actually just shipping to them, and having them ship through ground back to me. Granted I am in NJ and they are in CA, so depending on your area and shipment method it could be a quick turnaround time.
     
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post #8 of 8
Depends on your location, from the start of my rma to when I got it back was only 6 days. But I live very close to the repair facility (only an hour away). And they fixed one of the traces for free. Best RMA I have ever done.
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Hard DriveHard DriveCoolingMonitor
PNY Optima 240GB SSD Samsung 830 64GB SSD Custom Watercooling Loop Asus PB278Q 27" 2560x1440 
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Lenovo Ll2323swA 24" 1920x1080 Dell E2414H 24" 1920x1080 Logitech G910 Orion Spectrum  Cooler Master Real Power Pro 1000W 
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