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The instruction at "0x7c911689" referenced memory at "0x00000000".The memory could no

post #1 of 7
Thread Starter 
Hi guys an happy holidays. Anyway, i have an error messege apearing for the last 2 days when i start up my PC. The error is The instruction at "0x7c911689" referenced memory at "0x00000000".The memory could not be "read". What is this guys and what can i do to fix it?
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Budget gaming PC
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 4700MQ  Intel® 8 Series Chipset 2GB GeForce™ GTX 765M 16 GB Kingston HyperX 1600Mhz 
Hard DriveHard DriveOptical DriveCooling
Samsung 840 SSD 250 GB 500 GB 5400rpm HDD Ultra Slim DVDRW X16 Full custom copper cooling  
OSMonitorKeyboardPower
Windows 10 Pro 15.6 inch Widescreen LED 1080p Full size isolated keyboard with numeric pad 8 Cell Smart Lithium-ION Battery Pack - 76.96WH 
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post #2 of 7
Have you tried running memtest? My first guess would be failing or failed memory
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Core i5 3570K @ 4.4 Gigabyte Z77X-UD3R MSI GTX 970 Samsung 16GB @ 1866 Cas 9 
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2x Crucial M4 Raid0 Windows 7 x64 Monoprice 27" DAS 
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post #3 of 7
Thread Starter 
what is memtest? can i download it?
Budget gaming PC
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CPUMotherboardGraphicsRAM
i7 4700MQ  Intel® 8 Series Chipset 2GB GeForce™ GTX 765M 16 GB Kingston HyperX 1600Mhz 
Hard DriveHard DriveOptical DriveCooling
Samsung 840 SSD 250 GB 500 GB 5400rpm HDD Ultra Slim DVDRW X16 Full custom copper cooling  
OSMonitorKeyboardPower
Windows 10 Pro 15.6 inch Widescreen LED 1080p Full size isolated keyboard with numeric pad 8 Cell Smart Lithium-ION Battery Pack - 76.96WH 
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Budget gaming PC
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 4700MQ  Intel® 8 Series Chipset 2GB GeForce™ GTX 765M 16 GB Kingston HyperX 1600Mhz 
Hard DriveHard DriveOptical DriveCooling
Samsung 840 SSD 250 GB 500 GB 5400rpm HDD Ultra Slim DVDRW X16 Full custom copper cooling  
OSMonitorKeyboardPower
Windows 10 Pro 15.6 inch Widescreen LED 1080p Full size isolated keyboard with numeric pad 8 Cell Smart Lithium-ION Battery Pack - 76.96WH 
CaseMouseAudio
Optimus V Barebone Razer Copperhead 2 x Onkyo High Quality Speakers 
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post #4 of 7
Thread Starter 
OH .! thanks man. i downloaded the memtest and now the error doesn't appear. thnx!
Budget gaming PC
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 4700MQ  Intel® 8 Series Chipset 2GB GeForce™ GTX 765M 16 GB Kingston HyperX 1600Mhz 
Hard DriveHard DriveOptical DriveCooling
Samsung 840 SSD 250 GB 500 GB 5400rpm HDD Ultra Slim DVDRW X16 Full custom copper cooling  
OSMonitorKeyboardPower
Windows 10 Pro 15.6 inch Widescreen LED 1080p Full size isolated keyboard with numeric pad 8 Cell Smart Lithium-ION Battery Pack - 76.96WH 
CaseMouseAudio
Optimus V Barebone Razer Copperhead 2 x Onkyo High Quality Speakers 
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Budget gaming PC
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 4700MQ  Intel® 8 Series Chipset 2GB GeForce™ GTX 765M 16 GB Kingston HyperX 1600Mhz 
Hard DriveHard DriveOptical DriveCooling
Samsung 840 SSD 250 GB 500 GB 5400rpm HDD Ultra Slim DVDRW X16 Full custom copper cooling  
OSMonitorKeyboardPower
Windows 10 Pro 15.6 inch Widescreen LED 1080p Full size isolated keyboard with numeric pad 8 Cell Smart Lithium-ION Battery Pack - 76.96WH 
CaseMouseAudio
Optimus V Barebone Razer Copperhead 2 x Onkyo High Quality Speakers 
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post #5 of 7
memtest just tests the ram for errors... downloading the file wouldnt make this magically disappear....

burn memtest to a disk, boot using the disk and let it test your ram. it will do several tests so just let it run for a while
    
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CPUMotherboardGraphicsRAM
Intel Q6600 G0 Gigabyte GA-EP45-UD3R Sapphire 7870 2gb Crucial Ballistix 4x1gb 
Hard DriveOptical DriveCoolingOS
WD Blue 320gb Sony Optiarc DVDRW Corsair H50 Windows 7 Ultimate x64 
MonitorKeyboardPowerCase
LG 22" L226W (1680x1050) Logitech Standard w/ Media Controls Seasonic M12D 850w Coolermaster 690 II 
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post #6 of 7
Indeed, nothing is solved just by running the test. Did it present any errors at all during testing?
Current System
(18 items)
 
  
CPUMotherboardGraphicsRAM
AMD FX-8350 @ 4GHz Gigabyte 990XA-UD3 AMD Radeon R9 380X Kingston 
Hard DriveHard DriveOptical DriveCooling
Samsung 840 Pro EVO Seagate 500GB LG DVD Burner 3x Coolermaster 80mm + 2 Thermaltake 200mm 
OSMonitorMonitorKeyboard
Windows 10 x64 LG TV LG Flatron W2361V Logitech K200 
PowerCaseMouseMouse Pad
Enermax Galaxy 850W Thermaltake Element S Logitech G502 Proteus Spectrum RGB Steelseries QcK 
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Realtec HDA Lexicon Omega 
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Current System
(18 items)
 
  
CPUMotherboardGraphicsRAM
AMD FX-8350 @ 4GHz Gigabyte 990XA-UD3 AMD Radeon R9 380X Kingston 
Hard DriveHard DriveOptical DriveCooling
Samsung 840 Pro EVO Seagate 500GB LG DVD Burner 3x Coolermaster 80mm + 2 Thermaltake 200mm 
OSMonitorMonitorKeyboard
Windows 10 x64 LG TV LG Flatron W2361V Logitech K200 
PowerCaseMouseMouse Pad
Enermax Galaxy 850W Thermaltake Element S Logitech G502 Proteus Spectrum RGB Steelseries QcK 
AudioAudio
Realtec HDA Lexicon Omega 
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post #7 of 7
I read that:

in internet explorer>Tool> internet option> Advance Tab> under security uncheck Enable memory protection to help mitigate online attacks

Try it.

Oh! And remove everything from the Startup folder. If it's empty, type "msconfig" on the "Run.." thingy, then go to "Startup" tab, and tell us what programs are there.
Current System
(18 items)
 
  
CPUMotherboardGraphicsRAM
AMD FX-8350 @ 4GHz Gigabyte 990XA-UD3 AMD Radeon R9 380X Kingston 
Hard DriveHard DriveOptical DriveCooling
Samsung 840 Pro EVO Seagate 500GB LG DVD Burner 3x Coolermaster 80mm + 2 Thermaltake 200mm 
OSMonitorMonitorKeyboard
Windows 10 x64 LG TV LG Flatron W2361V Logitech K200 
PowerCaseMouseMouse Pad
Enermax Galaxy 850W Thermaltake Element S Logitech G502 Proteus Spectrum RGB Steelseries QcK 
AudioAudio
Realtec HDA Lexicon Omega 
  hide details  
Reply
Current System
(18 items)
 
  
CPUMotherboardGraphicsRAM
AMD FX-8350 @ 4GHz Gigabyte 990XA-UD3 AMD Radeon R9 380X Kingston 
Hard DriveHard DriveOptical DriveCooling
Samsung 840 Pro EVO Seagate 500GB LG DVD Burner 3x Coolermaster 80mm + 2 Thermaltake 200mm 
OSMonitorMonitorKeyboard
Windows 10 x64 LG TV LG Flatron W2361V Logitech K200 
PowerCaseMouseMouse Pad
Enermax Galaxy 850W Thermaltake Element S Logitech G502 Proteus Spectrum RGB Steelseries QcK 
AudioAudio
Realtec HDA Lexicon Omega 
  hide details  
Reply
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Overclock.net › Forums › Software, Programming and Coding › Operating Systems › Windows › The instruction at "0x7c911689" referenced memory at "0x00000000".The memory could no