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Headphones broke

post #1 of 5
Thread Starter 
The sound of my headphones suddenly became distorted and improper, as a result making them unusable.

I purchased the headphones from newegg, which unfortunately labels headphones as not eligible for replacement even though I purchased a 1 year service net replacement plan.

I was wondering whether I am misunderstanding the way that the plan functions, or if I should start looking for new headphones.
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post #2 of 5
Where does it label it as not eligible for replacement?
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post #3 of 5
Thread Starter 
Quote:
Originally Posted by astrallite View Post
Where does it label it as not eligible for replacement?
When I attempt to officially submit it for replacement in the newegg RMA procedure.
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post #4 of 5
You should call customer service at Newegg or customer service at the manufacturer.
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post #5 of 5
Thread Starter 
I would like to bump this thread by asking whether anyone else reading this had any similar experiences to this one, and the actions that they took when it occured.
my computatar
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CPUMotherboardGraphicsRAM
3.0 ghz dual core nForce 750i SLI Geforce gtx 260 core 16 G.SKILL PI Black 4GB DDR2 (800) 
Hard DriveOptical DriveOSMonitor
500 gb (2) Universal asus drive Windows 7 Ultimate 64 bit HP w2007 & ViewSonic PS790 (for HZ) 
KeyboardPowerCaseMouse
Unicomp SpaceSaver 104/105 CORSAIR CMPSU-750TX 750W ATX12V Antec Three Hundred Illusion Black Steel Logitech G500 
Mouse Pad
Razer Goliathus extended speed 
  hide details  
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my computatar
(13 items)
 
  
CPUMotherboardGraphicsRAM
3.0 ghz dual core nForce 750i SLI Geforce gtx 260 core 16 G.SKILL PI Black 4GB DDR2 (800) 
Hard DriveOptical DriveOSMonitor
500 gb (2) Universal asus drive Windows 7 Ultimate 64 bit HP w2007 & ViewSonic PS790 (for HZ) 
KeyboardPowerCaseMouse
Unicomp SpaceSaver 104/105 CORSAIR CMPSU-750TX 750W ATX12V Antec Three Hundred Illusion Black Steel Logitech G500 
Mouse Pad
Razer Goliathus extended speed 
  hide details  
Reply
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