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Is my SSD dead already?

post #1 of 17
Thread Starter 
It won't boot anymore, in the AHCI part that comes up, it says HDD S.M.A.R.T. ERROR and it just then boots to my old mechanical hard drive. I go into the bios, and even then it's not recognized. Did it die on me already? I just bought it 3 days ago.
 
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post #2 of 17
Try unplugging the SSD for a few minutes, sounds like it's panic locked. Can you see a red light on in the SSD when it's powered up? If it is recognized after unplugging it for awhile secure erase it and reimage your OS install.
    
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post #3 of 17
Thread Starter 
I don't see a red light at all, in fact I didn't know that it had one. I'll try leaving it unplugged for a bit.
 
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post #4 of 17
Thread Starter 
Well I did that but it's still not recognized by anything. (windows, bios, windows install disk). Can I return it to Memory Express or do I have to RMA it?

edit:

Quote:
Originally Posted by Memory Express' Return Policy
Returns are valid within (7) days of original purchase date unless otherwise specified.
Exchanges of equivalent products are valid within (30) days from the original Invoice date on defective products only, unless otherwise specified.
All NEW Items carry a one (1) year limited warranty and all CLEARANCE items carry a 30 day limited warranty unless otherwise specified.
Environmental levies may be charged where applicable.
Returns will not be accepted on items that are missing packaging or accessories or that have been Physically altered, modified or damaged (a re-stocking fee may apply). Memory Express also reserves the right to refuse returns deemed to be an abuse of our return policy.
The SSD was bought on the 26th.
Edited by MetalBeerSolid - 12/29/10 at 10:49am
 
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post #5 of 17
Check your receipt. You usually have 15 days to get a direct replacement or refund, and 30 days for replacement(atleast around here) before having to RMA it. If it's 3 days old they will switch it for you.

Did you buy it locally, or online?
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post #6 of 17
Did you unplug the data cable or power cable or both? Try disconnecting the power connector for a few minutes then check to see if it pops back up in the BIOS.
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post #7 of 17
Thread Starter 
Quote:
Originally Posted by FlawleZ View Post
Did you unplug the data cable or power cable or both? Try disconnecting the power connector for a few minutes then check to see if it pops back up in the BIOS.
Both, and for about 3 minutes. But my computer was turned off overnight too. Fine last night, now the drive isn't recognized this morning.
 
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post #8 of 17
Damn, I'm about to buy a Vertex 2 Extended 120Gb and this issue is kinda worrying me, is there a high rate of dying for these SSD's?...

Honestly don't want to spend 190€ on a SSD that will die 3 days later.
    
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post #9 of 17
Thread Starter 
Quote:
Originally Posted by Horsemama1956 View Post
Check your receipt. You usually have 15 days to get a direct replacement or refund, and 30 days for replacement(atleast around here) before having to RMA it. If it's 3 days old they will switch it for you.

Did you buy it locally, or online?
Yeah, it's 7 days for a return/refund, and 30 days for a replacement. I bought it locally, although it's a 45 minute drive away.

They also say that returns will not be accepted on items that are missing packaging or accessories (restocking fee may apply). I threw away an antistatic bag that the ssd came in, do I have to go digging through my garbage now?
 
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Gateway LT2207h
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post #10 of 17
Thread Starter 
Quote:
Originally Posted by kcuestag View Post
Damn, I'm about to buy a Vertex 2 Extended 120Gb and this issue is kinda worrying me, is there a high rate of dying for these SSD's?...

Honestly don't want to spend 190€ on a SSD that will die 3 days later.
Well my dad bought 2 for his computers 3 months ago, and they're running fine. Mine seems to have failed though, so in my house it's a 33% failure rate.
 
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Gateway LT2207h
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AMD Phenom II X4 955 BE @ 3.9GHz Gigabyte GA-870A-UD3 MSI GTX 460 1GB @ 850/1700/2112 12GB DDR3 1600 8-8-8-21 
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Audio
Altec Lansing VS4621 
CPUMotherboardGraphicsRAM
AMD Athlon II Neo K125 @ 1.7GHz Gateway JV01-NL Radeon HD 4225 2GB DDR3 800 6-6-6-15 
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