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Question about Samsung Monitors

post #1 of 5
Thread Starter 
Last time my monitor was fixed by Samsung it was sent back to me with a cracked frame and loose screw inside. Do you think they would take it back and replace the frame since its under warranty or no?
EvuL Machine
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EvuL Machine
(15 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7-3770K Ivy Bridge GIGABYTE GA-Z77X-UP5 TH EVGA GeForce GTX770 SuperClocked 2GB G.SKILL Ripjaws X Series 16GB (2 x 8GB) DDR3 1600 
Hard DriveHard DriveCoolingOS
SAMSUNG 840 Pro Series 256GB  2xSAMSUNG Spinpoint F3 1TB Thermalright Silver Arrow SB-E Windows 7 Professional 64-bit 
MonitorKeyboardPowerCase
Dell UltraSharp U2713HM Deck Legend - Ice (Linear) CORSAIR Professional Series Gold AX750 SilverStone Fortress Series FT02B-W 
MouseAudioAudio
Logitech G400s NuForce Icon HDP Sennheiser HD 650 Headphones 
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post #2 of 5
if it under warranty,they will fix it,I think
post #3 of 5
Why wouldn't they? Of course they will.
Izvire
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Izvire
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CPUMotherboardGraphicsRAM
2500K @ 4,5Ghz Asus P8P67 EVO MSI GTX 780 Kingston HyperX 2x4GB 1600Mhz 
Hard DriveHard DriveHard DriveCooling
Samsung 840 EVO 250GB Western Digital WD3200AAKS Blue Samsung F3  Prolimatech Megahalems + Ultra Kaze 3000RPM 
OSMonitorKeyboardPower
Windows 7 64-bit Asus 27" PB278Q Filco Tenkeyless MX-Black Corsair TX650 
CaseMouseMouse PadAudio
Antec Eleven Hundred Logitech MX518 @ 1000Hz Steelseries QCK Heavy Genelec G One + F One 
AudioAudio
Beyerdynamic DT-770 Pro 80 ohm Asus Xonar DG 
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post #4 of 5
Thread Starter 
Quote:
Originally Posted by Izvire View Post
Why wouldn't they? Of course they will.
Figured that since it was the frame they wouldn't take the time to.
EvuL Machine
(15 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7-3770K Ivy Bridge GIGABYTE GA-Z77X-UP5 TH EVGA GeForce GTX770 SuperClocked 2GB G.SKILL Ripjaws X Series 16GB (2 x 8GB) DDR3 1600 
Hard DriveHard DriveCoolingOS
SAMSUNG 840 Pro Series 256GB  2xSAMSUNG Spinpoint F3 1TB Thermalright Silver Arrow SB-E Windows 7 Professional 64-bit 
MonitorKeyboardPowerCase
Dell UltraSharp U2713HM Deck Legend - Ice (Linear) CORSAIR Professional Series Gold AX750 SilverStone Fortress Series FT02B-W 
MouseAudioAudio
Logitech G400s NuForce Icon HDP Sennheiser HD 650 Headphones 
  hide details  
Reply
EvuL Machine
(15 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7-3770K Ivy Bridge GIGABYTE GA-Z77X-UP5 TH EVGA GeForce GTX770 SuperClocked 2GB G.SKILL Ripjaws X Series 16GB (2 x 8GB) DDR3 1600 
Hard DriveHard DriveCoolingOS
SAMSUNG 840 Pro Series 256GB  2xSAMSUNG Spinpoint F3 1TB Thermalright Silver Arrow SB-E Windows 7 Professional 64-bit 
MonitorKeyboardPowerCase
Dell UltraSharp U2713HM Deck Legend - Ice (Linear) CORSAIR Professional Series Gold AX750 SilverStone Fortress Series FT02B-W 
MouseAudioAudio
Logitech G400s NuForce Icon HDP Sennheiser HD 650 Headphones 
  hide details  
Reply
post #5 of 5
Quote:
Originally Posted by florr View Post
if it under warranty,they will fix it,I think
yup, they are responsible to fix it.
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