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Steam issues

post #1 of 16
Thread Starter 
I bought L4D 1 and 2 on steam. They both worked fine from the beginning(although I did have to reinstall L4D2 when I switched to a SSD, no biggie). Shortly after I bought Red Faction 1 and Guerrilla, and Batman Arkham Asylum. This is where I have my problems.

None of the last 3 games work, not once. I reinstalled 4 or 5 times, and redownloaded 3 or 4 times. Even Validated the files, which came back clean. And I even DLed and installed Games for Windows Live. Someone on steam forums said to try that.

I get the same error almost every time. Only a couple times did it not start without any error. Now they all 3 error out the same.

So far nothing has worked, or helped for them games. Someone please help me.
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Bubble Bee Tuna
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post #2 of 16
Have you talked to steam support yet? If you haven't then I suggest you do
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post #3 of 16
What's the error?
Omicron Lyrae
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Omicron Lyrae
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post #4 of 16
what is the error that you are given?
The White Box
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The White Box
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post #5 of 16
steam support sucks. i bought so many games in the xmass speacial. i have dirt2 crash on me the whole time. i do not know what it is at all. just very frustrating. i am doing so well in the game came first in most of my races but one i came second in it.and yes i have it on the hardest level. so i am getting side tracked now. yes steams support sucks big time and most of the time they do not help out.
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post #6 of 16
Steam isn't necessarily the problem. Software support is always difficult unless you are paying for the support.

I'd like to hear what error the OP is getting, and what install/uninstall processes they have taken.
Edited by _02 - 12/30/10 at 10:22am
    
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post #7 of 16
Quote:
Originally Posted by levontraut View Post
yes steams support sucks big time and most of the time they do not help out.
Never had a problem with them. IF by chance you have a problem right now with steam it probably won't get resolved for a while simply due to the fact that they are overloaded with requests.

Most of which are probably trivial and meaningless.
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post #8 of 16
Thread Starter 
I get the "generic" windows error saying the game has stopped working. When I click on details, it says:

Problem signature:
Problem Event Name:BEX
Application Name:ShippingPC-BmGame.exe
Application Version:1.0.0.0
Application Timestamp:4b5de0f4
Fault Module Name:StackHash_b4ee
Fault Module Version:0.0.0.0
Fault Module Timestamp:00000000
Exception Offset:715d0000
Exception Code:c0000005
Exception Data:00000008
OS Version:6.1.7600.2.0.0.256.1
Locale ID:1033
Additional Information 1:b4ee
Additional Information 2:b4ee5de6a2322745523997a782b35692
Additional Information 3:277e
Additional Information 4:277e19c30fbd5f6bb531ec9e027c37c3


It is similar to what it says for Red Faction, but not the same exact.


As for uninstalling, I uninstall steam and all the first 2 times. I used CCleaner to clean registeries and control panel to remove the programs. I tried it on my SSD and HDD. I defragmented my computer, stress tested my OC. Every thing I can think of, but I am not all that technical like the most of OCN.
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Bubble Bee Tuna
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post #9 of 16
Try deleting their respective folders in My Documents.
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post #10 of 16
Thread Starter 
I deleted the folder for batman in my docs. But there wasnt any RF folders, or L4D for that fact(both them games work). Tried to play and go same error. Checked my Docs and it created another batman folder.

Do I need to uninstall steam and batman, and then delete folders??

And as a side note, I want to try to get away from having reDL them. I have to take my sig rig to my sister's house to DL them. I have a 7.5Gb limit, on a 30 rolling cycle. So it is a real pain to do so.
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Bubble Bee Tuna
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