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Ultimate Electronics return policy on gfx cards?

post #1 of 5
Thread Starter 
So I bought a 460 from ultimate electronics to be used as a placeholder and I wanted to do the EVGA step up program (pay difference between what you paid for the 460 and the 580 and get the 580). Well f me because apparently cards with the tr ending are not allowed to be "stepped up".

I'm just curious what ultimate electronics return policy is on computer parts because I cannot find anything specifically on parts. I think I might just tell them it's defective when I bring it back to avoid the restocking fee..
post #2 of 5
Quote:
Originally Posted by dudenell View Post
I think I might just tell them it's defective when I bring it back to avoid the restocking fee..
Fraud much?
Waiting on X399
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II B57 @ X4 3.9 Gigabyte 790FXTA-UD5 Sapphire Radeon 290 8 GB G.Skill 2133 
Hard DriveCoolingOSKeyboard
250 GB 840 EVO Noctua NH-D14 Windows 10 Logitech K350 
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Seasonic x750 Corsair 600T Logitech G100s Razer Goliathus Speed 
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Plantronics Gamecom 788 
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Waiting on X399
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II B57 @ X4 3.9 Gigabyte 790FXTA-UD5 Sapphire Radeon 290 8 GB G.Skill 2133 
Hard DriveCoolingOSKeyboard
250 GB 840 EVO Noctua NH-D14 Windows 10 Logitech K350 
PowerCaseMouseMouse Pad
Seasonic x750 Corsair 600T Logitech G100s Razer Goliathus Speed 
Audio
Plantronics Gamecom 788 
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Reply
post #3 of 5
Thread Starter 
Quote:
Originally Posted by beers View Post
Fraud much?
yep I'm an *******, thanks for pointing that out. But wouldn't you know evga's step up doesn't work on a overpriced retail card.
post #4 of 5
It sucks, but there's no point to stress it. You were prepared to do the Step Up anyway, which means you were prepared to pay the shipping charge to send your card in to EVGA. Think of the restocking fee as just paying the shipping charge, take the money you get from the refund, and add whatever the difference is to get the GTX 580. If a local retailer happens to have one in stock, you can save yourself the Step Up wait time (as I hear it is ridiculously long and EVGA will not be in to process orders until after New Year's anyway) and get your card the same day instead.

This time, make sure you do the research to know beforehand which model you want to buy.
     
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Intel Core i5 4258U 2.4 GHz Intel Iris HD 5100 8GB Samsung 256GB SSD 
OS
OSX 10.9 Mavericks 
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CPUGraphicsRAMHard Drive
Intel Core i5 4258U 2.4 GHz Intel Iris HD 5100 8GB Samsung 256GB SSD 
OS
OSX 10.9 Mavericks 
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post #5 of 5
Thread Starter 
yeah what a pain this is... I just found they have 580's on another website I shop at with 2nd day overnight for 5$ more
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