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Corsair TX series changes - what we did, why we did it, and how it affects you. - Page 5

post #41 of 111
Great to see a response and some clearing up on some issues. Personally, I think many of these issues have been blown way out of proportion. Although I question some of the lower end models that have appeared lately, I don't think Corsair is trying to screw anybody over across the board.
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post #42 of 111
Thread Starter 
Quote:
Originally Posted by allikat View Post
Many thanks to George from Corsair for stepping up, and resolving this whole issue. My confidence in Corsair is redeemed with the admission that they didn't do it right.
I now fully understand what happened, why, and how it affects everything... well, almost...

How temporary are these -C models? I assume we're looking at some point in 2011 for the TX2?
Hard to answer this without getting into specifics, but let's just say that it would be kind of pointless to send out -C units for review at this point.


Quote:
Originally Posted by kimosabi View Post
CorsairGeorge, you make it sound like Corsair is just a small company with a small handfull of devs/employees. If that's how it is, BRAVO!
We're not huge, by any means, but we're a lot bigger than when I came here about 6-7 years ago.

Our Fremont headquarters has probably around 120-130 people, and I'd say the biggest chunk of that is engineering (product development engineering, process engineering, quality engineering, etc) and then finance and logistics, followed by sales and marketing. Kind of backwards from how a lot of other companies in our industry work, with Sales & Marketing being the biggest chunk.

I, however, am in Marketing. I didn't start there, though. I started doing memory IC characterization on DDR1 modules (trying to make CAS 2 DDR400 and stuff) and moved up into this position.
Edited by CorsairGeorge - 12/31/10 at 10:49am
post #43 of 111
Quote:
Originally Posted by donnybrasco View Post
MAJOR points to corsair for reaching out consumers in this way.

I've seen various products change a bit in the past. I never knew it was proper for a company to announce things. I just saw it as a bonus.

The more you reach out to your consumers to take input shows you have confidence in your product and your willing to evaluate based off production feedback.

EDIT: fixed some bad english.
Yeah I never seen any other consumer brand do this (although I have only been here for a few months) Rep for caring about consumers.
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post #44 of 111
Quote:
Originally Posted by Citra View Post
Yeah I never seen any other consumer brand do this (although I have only been here for a few months) Rep for caring about consumers.
Alot of other manufacturers post here

EVGA
XFX
Mushkin
Antec

just to name a few

I would like to see an official response to the CX line haha
    
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post #45 of 111
Quote:
Originally Posted by Somenamehere View Post
Alot of other manufacturers post here

EVGA
XFX
Mushkin
Antec

just to name a few

I would like to see an official response to the CX line haha
Guess I missed them then xD. CX line...no comment.
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post #46 of 111
Quote:
Originally Posted by Somenamehere View Post
I would like to see an official response to the CX line haha
I'm paraphrasing but the CX400 was too expensive to make and people would only buy it a price point where Corsair was taking a loss. They had to make some cuts to get a product that people would buy and Corsair could actually profit from.

Sure, the CX430 isn't as good as the CX400 and calling it a 430W is not very honest going by 12V capacity, but you could do much worse for the price. I think if Corsair would have called it the CX375 or something there wouldn't be much to complain about apart from people saying that Corsair is diluting the brand.
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post #47 of 111
Yeah, if the CX430 was labeled the CX350 or CX380 at most I wouldn't be too upset. As is, it's overrated.
post #48 of 111
Quote:
Originally Posted by shinji2k View Post
I'm paraphrasing but the CX400 was too expensive to make and people would only buy it a price point where Corsair was taking a loss. They had to make some cuts to get a product that people would buy and Corsair could actually profit from.

Sure, the CX430 isn't as good as the CX400 and calling it a 430W is not very honest going by 12V capacity, but you could do much worse for the price. I think if Corsair would have called it the CX375 or something there wouldn't be much to complain about apart from people saying that Corsair is diluting the brand.
Its not problem in crappy expensive psu, problem is in ratings and not be honest and trustworthy any more.

If they rate HX850 at 50c i expect them to do same on CX430... Also to give it honest watts in name. (cx 400 = 30 amps, cx 430=28)
They try to be clever like coolermaster, so they will get our trust like coolermaster have.
I am still to see review pushed to max rated....
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post #49 of 111
george the problem is corsair goofed up when people had come to trust it with their eyes closed. thats why this reaction i presume.

BTW during this goofup 4 of my friends just sided with seasonic... but thanks for atleast resolving it.
atleast we can get back to recommending corsair... hopefully
oh the 430cx has issues. three DOA for a single person. nightmare honestly..

it also happened with u guys replacing micron chips with cheaper elpida chips in xms2 ddr2 rams..
Edited by mrcool63 - 12/31/10 at 12:10pm
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post #50 of 111
Thread Starter 
Quote:
Originally Posted by Alfa_R View Post
Its not problem in crappy expensive psu, problem is in ratings and not be honest and trustworthy any more.

If they rate HX850 at 50c i expect them to do same on CX430... Also to give it honest watts in name. (cx 400 = 30 amps, cx 430=28)
They try to be clever like coolermaster, so they will get our trust like coolermaster have.
I am still to see review pushed to max rated....
I think this is a bit incorrect. I think we have to be able to separate our products by product lines - AX, HX, and TX can be 50C, GS can be 40C, and CX can be 30C.

To be honest, the big mistake with CX was probably just calling it CX while there was a previous CX in the channel. If we'd called it VS or JX or something, I don't think we'd see the complaints.

And for those concerned with CX430 not putting out 430W, that's completely untrue. It does exactly what's spec'd on the label - at up to 30C temperatures.
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