Originally Posted by CorsairGeorge
To be honest, the big mistake with CX was probably just calling it CX while there was a previous CX in the channel. If we'd called it VS or JX or something, I don't think we'd see the complaints.
And for those concerned with CX430 not putting out 430W, that's completely untrue. It does exactly what's spec'd on the label - at up to 30C temperatures.
I disagree, The issue is that its a corsair PSU that does not live up to anywhere near the Corsair name.
And your last comment may be true. But then the question is this:
Is that a reasonable expectation for a PSU marketed to the average consumer? When you put it like that the way it comes across to me is:
"We made a crappy PSU for the average consumer so we gave it a really low thermal rating to make it ok when it performs poorly (or not at all) at loads approaching what we claim it can do at a thermal level it cant handle in the first place."
Coming from Corsair saying "It does exactly what's spec'd on the label - at up to 30C temperatures" is an excuse for incompetence/poor quality, and not an acceptable way of defending yourself against educated consumers.
That being said, major props for posting an explanation and being honest. While I take issue with the slight quality/reliability downgrade in a few areas I realize that performance increases and cost to manufacturer goes down. And that's a smart business move. I respect corsair a great deal, but not announcing a platform change even if its not going to be around for long or isn't really a downgrade overall is not cool as far as im concerned. Especially for a company as popular and well respected as Corsair.
Lets say the TX2 is coming out in march. And lest say you do a booming business in the TX750. Even if its only for 3 months, if you sell 15,000 of the new unit that's a lot of money and a lot of units sold. Thats 15,000 customers who deserve a review of the new unit they just bought and not its predicessor.
Ive really been struggling to recommend corsair to friends for several reasons but after this I definitely feel more comfortable recommending your PSUs. Still feeling very nervous though.