Overclock.net › Forums › Video Games › PC Gaming › Steam
New Posts  All Forums:Forum Nav:

Steam

post #1 of 8
Thread Starter 
So, I see 'Kane & Lynch 2: Dog Days' on STEAM for $4.99-

I grab it, and STEAM says it sent me a confirmation/receipt-

I don't get any email from STEAM-

I logon to my STEAM account and I see why, I have an old email address listed for my contact email, that I closed last year-

As I just found-out, before I can change a contact email address with STEAM, STEAM sends a confirmation code to the current email address listed, (which I have to have to change or update my address)-

I submitted a ticket and explain the situation to STEAM Support-

So for some strange reason only the STEAM Tech Support person and his p*t dealer know, he resets my password, and sends the new pasword to the address I don't have anymore-

W-T-F?

Is STEAM SUPPORT run by idiots?


Edited by cr1 - 12/31/10 at 4:13pm
THE PHOENIX
(20 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5-4690K/4.5GHz GA-Z97X-UD5H-BK EVGA GTX760 2GB SC/ACX  G.Skill Trident X 2400/16GB  
Hard DriveHard DriveHard DriveHard Drive
Samsung 850 EVO 120GB PNY CS1311 120GB Crucial M4 64GB WD VelociRaptor 150GB 
Hard DriveOptical DriveCoolingOS
WDC Black 1TB ASUS Thermalright Silver Arrow IB-E Extreme Linux Mint 18.1 Cinnamon/64 
OSOSMonitorKeyboard
Windows10 Pro/64 Ubuntu 16.04 ASUS MX259H 25" Frameless Corsair K70 
PowerCaseMouseAudio
Antec TP-New 750W  Phanteks Enthoo Luxe Tempered Glass Logitech ASUS Xonar D1 
  hide details  
Reply
THE PHOENIX
(20 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5-4690K/4.5GHz GA-Z97X-UD5H-BK EVGA GTX760 2GB SC/ACX  G.Skill Trident X 2400/16GB  
Hard DriveHard DriveHard DriveHard Drive
Samsung 850 EVO 120GB PNY CS1311 120GB Crucial M4 64GB WD VelociRaptor 150GB 
Hard DriveOptical DriveCoolingOS
WDC Black 1TB ASUS Thermalright Silver Arrow IB-E Extreme Linux Mint 18.1 Cinnamon/64 
OSOSMonitorKeyboard
Windows10 Pro/64 Ubuntu 16.04 ASUS MX259H 25" Frameless Corsair K70 
PowerCaseMouseAudio
Antec TP-New 750W  Phanteks Enthoo Luxe Tempered Glass Logitech ASUS Xonar D1 
  hide details  
Reply
post #2 of 8
No, I'd say you're the idiot.

You never "close out" an E-mail address until you are absolutely sure everything you needed from it is done. Right now, I honestly don't think Steam has any way of verifying that you are the actual owner of the account. There is no evidence against this way it went:
1. Person A makes a steam account, buys some games on it
2. Person A goes to college, stops gaming, forgets about the account
3. Person B (YOU) steals the account by getting the password
4. Person B explains to support why he can't access the old E-mail address, in the hopes of gaining full access to the account.

If you have some old confirmation information for a game you bought a while ago, that's your best bet. Otherwise, as Phoenix Wright would say, the evidence tells all; and you don't have any.
Calvin
(12 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5-4670 @3.40Ghz ASUS Z87-A eVGA GTX 670 8 GB 
Hard DriveOSMonitorKeyboard
SSD + 2TB internal Windows 8.1 Pro 64-bit Two of them! Logitech 
  hide details  
Reply
Calvin
(12 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5-4670 @3.40Ghz ASUS Z87-A eVGA GTX 670 8 GB 
Hard DriveOSMonitorKeyboard
SSD + 2TB internal Windows 8.1 Pro 64-bit Two of them! Logitech 
  hide details  
Reply
post #3 of 8
Id guess ur best bet is showing credit card balance with the games u bought? idk rly...
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
i5 760 Asus P7P55D E PRO Asus Gtx 460 1gb DirectCU Patriot 4Gb 1600hz 8-8-8-24 
Hard DriveOSMonitorPower
Wd 1Tb Caviar Black Win7 64 LG W2363D XFX 750w 
Case
HAF 922 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
i5 760 Asus P7P55D E PRO Asus Gtx 460 1gb DirectCU Patriot 4Gb 1600hz 8-8-8-24 
Hard DriveOSMonitorPower
Wd 1Tb Caviar Black Win7 64 LG W2363D XFX 750w 
Case
HAF 922 
  hide details  
Reply
post #4 of 8
Thread Starter 
No they're idiots....

Evidence, I have receipts for everything I ever bought on Steam...and the CC #'s...

The problem is:

1- the steam support person did not read the ticket

2- steam does not have a phone number, so it takes days to straighten anything-out

That's all
THE PHOENIX
(20 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5-4690K/4.5GHz GA-Z97X-UD5H-BK EVGA GTX760 2GB SC/ACX  G.Skill Trident X 2400/16GB  
Hard DriveHard DriveHard DriveHard Drive
Samsung 850 EVO 120GB PNY CS1311 120GB Crucial M4 64GB WD VelociRaptor 150GB 
Hard DriveOptical DriveCoolingOS
WDC Black 1TB ASUS Thermalright Silver Arrow IB-E Extreme Linux Mint 18.1 Cinnamon/64 
OSOSMonitorKeyboard
Windows10 Pro/64 Ubuntu 16.04 ASUS MX259H 25" Frameless Corsair K70 
PowerCaseMouseAudio
Antec TP-New 750W  Phanteks Enthoo Luxe Tempered Glass Logitech ASUS Xonar D1 
  hide details  
Reply
THE PHOENIX
(20 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5-4690K/4.5GHz GA-Z97X-UD5H-BK EVGA GTX760 2GB SC/ACX  G.Skill Trident X 2400/16GB  
Hard DriveHard DriveHard DriveHard Drive
Samsung 850 EVO 120GB PNY CS1311 120GB Crucial M4 64GB WD VelociRaptor 150GB 
Hard DriveOptical DriveCoolingOS
WDC Black 1TB ASUS Thermalright Silver Arrow IB-E Extreme Linux Mint 18.1 Cinnamon/64 
OSOSMonitorKeyboard
Windows10 Pro/64 Ubuntu 16.04 ASUS MX259H 25" Frameless Corsair K70 
PowerCaseMouseAudio
Antec TP-New 750W  Phanteks Enthoo Luxe Tempered Glass Logitech ASUS Xonar D1 
  hide details  
Reply
post #5 of 8
There's always an ass-clown in tech support.

Just hope that you get somebody who knows what they are talking about.

I forgot my password and had it reset within 24 hours.
Revofev
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 950 EVGA E770 2x EVGA GTX 570 6GB Mushkin Redline Ridgeback 
Hard DriveOptical DriveOSMonitor
128GB Crucial M4/ 4x1TB WD Black/ 1TB F3 Lite-On 24x Win 7 Ultimate x64 Acer H233H 
KeyboardPowerCaseMouse
Filco Majestouch 2 w/ Red Switches Corsair AX850 800D Logitech G500 
Mouse Pad
Steelseries QcK+ 
  hide details  
Reply
Revofev
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 950 EVGA E770 2x EVGA GTX 570 6GB Mushkin Redline Ridgeback 
Hard DriveOptical DriveOSMonitor
128GB Crucial M4/ 4x1TB WD Black/ 1TB F3 Lite-On 24x Win 7 Ultimate x64 Acer H233H 
KeyboardPowerCaseMouse
Filco Majestouch 2 w/ Red Switches Corsair AX850 800D Logitech G500 
Mouse Pad
Steelseries QcK+ 
  hide details  
Reply
post #6 of 8
Thread Starter 
I just added to my steam ticket asking them what I need to submit to get my account back-

I hope this doesn't take days-
THE PHOENIX
(20 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5-4690K/4.5GHz GA-Z97X-UD5H-BK EVGA GTX760 2GB SC/ACX  G.Skill Trident X 2400/16GB  
Hard DriveHard DriveHard DriveHard Drive
Samsung 850 EVO 120GB PNY CS1311 120GB Crucial M4 64GB WD VelociRaptor 150GB 
Hard DriveOptical DriveCoolingOS
WDC Black 1TB ASUS Thermalright Silver Arrow IB-E Extreme Linux Mint 18.1 Cinnamon/64 
OSOSMonitorKeyboard
Windows10 Pro/64 Ubuntu 16.04 ASUS MX259H 25" Frameless Corsair K70 
PowerCaseMouseAudio
Antec TP-New 750W  Phanteks Enthoo Luxe Tempered Glass Logitech ASUS Xonar D1 
  hide details  
Reply
THE PHOENIX
(20 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5-4690K/4.5GHz GA-Z97X-UD5H-BK EVGA GTX760 2GB SC/ACX  G.Skill Trident X 2400/16GB  
Hard DriveHard DriveHard DriveHard Drive
Samsung 850 EVO 120GB PNY CS1311 120GB Crucial M4 64GB WD VelociRaptor 150GB 
Hard DriveOptical DriveCoolingOS
WDC Black 1TB ASUS Thermalright Silver Arrow IB-E Extreme Linux Mint 18.1 Cinnamon/64 
OSOSMonitorKeyboard
Windows10 Pro/64 Ubuntu 16.04 ASUS MX259H 25" Frameless Corsair K70 
PowerCaseMouseAudio
Antec TP-New 750W  Phanteks Enthoo Luxe Tempered Glass Logitech ASUS Xonar D1 
  hide details  
Reply
post #7 of 8
at least it was only $5
First Build
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II x2 555 @ 3.8GHz MSI 870 G45 Crossfire Sapphire 5770's 950/1300 Crucial 4x1GB DDR3 1333 
Hard DriveOptical DriveOSMonitor
Western Digital 320GB / Western Digital 250GB Lite-On multi burner Windows 7 Ultimate 64 bit Sceptre 22" widescreen 
KeyboardPowerCaseMouse
Razer Lycosa OCZ ModXStream 600w Modular Rosewill Challenger Razer Deathadder 
Mouse Pad
Howies Game Shack Mouse Pad 
  hide details  
Reply
First Build
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II x2 555 @ 3.8GHz MSI 870 G45 Crossfire Sapphire 5770's 950/1300 Crucial 4x1GB DDR3 1333 
Hard DriveOptical DriveOSMonitor
Western Digital 320GB / Western Digital 250GB Lite-On multi burner Windows 7 Ultimate 64 bit Sceptre 22" widescreen 
KeyboardPowerCaseMouse
Razer Lycosa OCZ ModXStream 600w Modular Rosewill Challenger Razer Deathadder 
Mouse Pad
Howies Game Shack Mouse Pad 
  hide details  
Reply
post #8 of 8
Thread Starter 
Quote:
Originally Posted by teajayyy View Post
at least it was only $5
True-
THE PHOENIX
(20 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5-4690K/4.5GHz GA-Z97X-UD5H-BK EVGA GTX760 2GB SC/ACX  G.Skill Trident X 2400/16GB  
Hard DriveHard DriveHard DriveHard Drive
Samsung 850 EVO 120GB PNY CS1311 120GB Crucial M4 64GB WD VelociRaptor 150GB 
Hard DriveOptical DriveCoolingOS
WDC Black 1TB ASUS Thermalright Silver Arrow IB-E Extreme Linux Mint 18.1 Cinnamon/64 
OSOSMonitorKeyboard
Windows10 Pro/64 Ubuntu 16.04 ASUS MX259H 25" Frameless Corsair K70 
PowerCaseMouseAudio
Antec TP-New 750W  Phanteks Enthoo Luxe Tempered Glass Logitech ASUS Xonar D1 
  hide details  
Reply
THE PHOENIX
(20 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5-4690K/4.5GHz GA-Z97X-UD5H-BK EVGA GTX760 2GB SC/ACX  G.Skill Trident X 2400/16GB  
Hard DriveHard DriveHard DriveHard Drive
Samsung 850 EVO 120GB PNY CS1311 120GB Crucial M4 64GB WD VelociRaptor 150GB 
Hard DriveOptical DriveCoolingOS
WDC Black 1TB ASUS Thermalright Silver Arrow IB-E Extreme Linux Mint 18.1 Cinnamon/64 
OSOSMonitorKeyboard
Windows10 Pro/64 Ubuntu 16.04 ASUS MX259H 25" Frameless Corsair K70 
PowerCaseMouseAudio
Antec TP-New 750W  Phanteks Enthoo Luxe Tempered Glass Logitech ASUS Xonar D1 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: PC Gaming
Overclock.net › Forums › Video Games › PC Gaming › Steam