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MSI Fails when it comes to RMA and customer service (Greatly Fixed) - Page 6

post #51 of 156
I can see this thread turning into another XFX deal. Remember when the representative came in and offered a fully paid trip to their headquarters?
post #52 of 156
Quote:
Originally Posted by _chimera;11843792 
don't send your working card back.

If they call again tell them you're dead.

LMAO.

Epic way to handle an RMA.
Quote:
Originally Posted by E-Peen;11855285 
I can see this thread turning into another XFX deal. Remember when the representative came in and offered a fully paid trip to their headquarters?

LOL I wanna see that post.
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post #53 of 156
Quote:
Originally Posted by E-Peen View Post
I can see this thread turning into another XFX deal. Remember when the representative came in and offered a fully paid trip to their headquarters?
LOL! I bought a MSI board a while back and now i will never touch them again, service is crap.
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post #54 of 156
Thread Starter 
Quote:
Originally Posted by E-Peen View Post
I can see this thread turning into another XFX deal. Remember when the representative came in and offered a fully paid trip to their headquarters?
I don't know if I'd push it that far but them doing something for me would be nice, heck a response from them within the next few weeks would be nice.
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post #55 of 156
Quote:
Originally Posted by Confessed View Post
LMAO.

Epic way to handle an RMA.



LOL I wanna see that post.
Quote:
Originally Posted by dizzyscure1 View Post
LOL! I bought a MSI board a while back and now i will never touch them again, service is crap.


Found the post

http://www.overclock.net/9795606-post556.html

Quote:
Originally Posted by metroidfreak View Post
I don't know if I'd push it that far but them doing something for me would be nice, heck a response from them within the next few weeks would be nice.
You never know, the issue with XFX was denied warranty.. This is a very similar situation in which is entirely nothing of your fault, but instead the fault of bad/rude representatives.
post #56 of 156
i don't see the issue here. you get to keep two gtx 465's
post #57 of 156
Thread Starter 
Quote:
Originally Posted by kiwiasian View Post
i don't see the issue here. you get to keep two gtx 465's
I wish, they still have all my collateral money, so if stuff doesn't work out correctly they still have the full price of two 465s and a Big Bang Xpower board.
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post #58 of 156
If you start to get no where else with them, make a report with the BBB. I am sure they will not like to see this pop up there.


edit: Heres a link to there BBB account..

http://www.la.bbb.org/Business-Repor...ation-13155122
Edited by xD3aDPooLx - 1/1/11 at 3:26pm
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post #59 of 156
Thread Starter 
Yeah, if it comes to that then that's probably where I'd go.
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post #60 of 156
Wish Bfg was still in the game.
    
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