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MSI Fails when it comes to RMA and customer service (Greatly Fixed) - Page 9

post #81 of 156
Thread Starter 
Quote:
Originally Posted by h220wnzj00 View Post
I've just skimmed this thread, but have you tried to contact MSIalex at any point?

msi-rajiv was very helpful when I contacted him about my bad SLI connector. He mailed me the replacements right away in two different lengths. I don't think he's been active on this forum since November though
Had a PM sent to him last Thursday. Haven't heard anything even though he's been online
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post #82 of 156
Quote:
Originally Posted by iSpark View Post
I have always heard bad things from/about MSI
I have never purchased a product of theirs, nor do I ever plan too.
Same, I was so close to purchasing an MSI Twin Frozr because of the better cooling solution, but after this I just think I'm going to stay with evga for another one to sli.
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post #83 of 156
Quote:
Originally Posted by metroidfreak View Post
Had a PM sent to him last Thursday. Haven't heard anything even though he's been online
Sorry to hear that. metroidfreak you should get your new video cards. What msi is doing it wrong.
they may have so many defects they cant keep up.

Quote:
Originally Posted by Citra View Post
Same, I was so close to purchasing an MSI Twin Frozr because of the better cooling solution, but after this I just think I'm going to stay with evga for another one to sli.
EVGA leads the way. ALL I BUY $$$. I dont put a lot of stock in newegg.com feedback. You have to SEE THIS. ?WTH

When you start seeing a motherboard manufacture or a **brand MSI** selling defects, and all the reviews on newegg.com say Do not buy THIS.
http://www.newegg.com/Product/Produc...82E16813130269
You have to wonder about the other equipment this brand sells? I wouldn't faeking buy it, life too short. I'm too poor
Edited by DrFPS - 1/3/11 at 4:26pm
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post #84 of 156
Thread Starter 
Yeah, I had to return my friends brand new MSI board a little while back because for some reason the board wouldn't allow WoW to be played if you use it, who knows why it was just that board, and it was more than just me based on the Newegg reviews...

Again after hours on hold and calling earlier, I'm waiting on a call back for tonight again, giving it until 8 before I call back again as they close at 9......
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post #85 of 156
Swap stickers and send back in
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post #86 of 156
Thread Starter 
Quote:
Originally Posted by kaivorth View Post
Swap stickers and send back in
That would be fraud, and I have one card.
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post #87 of 156
never have and never will go MSI.

color scheme wasnt really for me either.

anyway, GL on this whole deal!
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post #88 of 156
Thread Starter 
So for one of the cards Greg the manager gave me and RMA number, later that day his supervisor gave me a cross shipment number, when they got the card, Greg had it processed as a regular RMA when they received it, so now I have a new hassle of them trying to find the card to prove that is was sent in under that, even though they have confirmation that they got the card in.... Onto tomorrow with nothing found out today, and what a surprise, nothing about my e-mail....
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post #89 of 156
Quote:
Originally Posted by metroidfreak View Post
So for one of the cards Greg the manager gave me and RMA number, later that day his supervisor gave me a cross shipment number, when they got the card, Greg had it processed as a regular RMA when they received it, so now I have a new hassle of them trying to find the card to prove that is was sent in under that, even though they have confirmation that they got the card in.... Onto tomorrow with nothing found out today, and what a surprise, nothing about my e-mail....
Well MSI alex is posting in the hardware news. He seems like an alright person. And after all he is after a forum bro right!
PM man.
I like your style metroidfreak. Switching stickers is fraud. Good things happen to good people.
You Sir are good people. Honesty is the only policy.
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post #90 of 156
Any updates, Metroid?
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