So for one of the cards Greg the manager gave me and RMA number, later that day his supervisor gave me a cross shipment number, when they got the card, Greg had it processed as a regular RMA when they received it, so now I have a new hassle of them trying to find the card to prove that is was sent in under that, even though they have confirmation that they got the card in.... Onto tomorrow with nothing found out today, and what a surprise, nothing about my e-mail....
Do you also know if there is anyway for MSI to give me a shipping label?
- I had another 5850 OC from MSI prior to the one I have now back in December 09, it was DOA. Newegg for some reason made me send the card back to "MSI" and not Newegg. The shipping was close to $30 back to MSI. They only refunded me the original purchase price and not the shipping of course. The whole process of them receiving the card and me getting my refund took over a month. Why do the warehouses always have to be the furthest place away in the US? I hate how the shipping takes 7-10 business days plus the processing time bs.
On the bright side MSI changed their warranty policy within the past few months where cards from January 2010-present will have 3 year warranties, a change from 1 year. My current card is eligible for that.