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Trouble with Netflix streaming.

post #1 of 6
Thread Starter 
Anyone else having trouble with Netflix today? I go to watch something instantly and I get a DRM error. It says the following:
Quote:
We're sorry, but there is a problem with playing protected (DRM) content. The date on your computer is set to 01/01/2011, which may be incorrect. Please correct the date on your computer, and try again.

I don't get it.
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post #2 of 6
I can watch Psych just fine... haven't tried anything else.
    
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post #3 of 6
I was having the same problem. Go to C:\ProgramData\Microsoft\PlayReady and delete.rename the file mspr.hds. This file contains DRM licenses, so the next time you try to watch a movie on netflix it will redownload the DRM license automatically. Be careful though- this file may contain licenses for things other than Netflix if you use Silverlight for anything else. Save a backup or rename the file just in case because it may prevent you from watching other videos with Silverlight.
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post #4 of 6
Thread Starter 
Quote:
Originally Posted by jpz;11859366 
I was having the same problem. Go to C:\ProgramData\Microsoft\PlayReady and delete.rename the file mspr.hds. This file contains DRM licenses, so the next time you try to watch a movie on netflix it will redownload the DRM license automatically. Be careful though- this file may contain licenses for things other than Netflix if you use Silverlight for anything else. Save a backup or rename the file just in case because it may prevent you from watching other videos with Silverlight.

Well, I'm still in the dark on this one. I don't have the directory C:\ProgramData\Microsoft\PlayReady. Tried searching for mspr.hds also with no luck. I'll have some more time today to mess with it. Looks like I'm going to have them a call. Thanks for the reply though jpz smile.gif

EDIT - Ok so I'm back up and running again. Seems I did have the C:\ProgramData\Microsoft\Playready directory. I had to use the Run function to find it. Just in case anyone else has this problem, I'll list the steps taken to resolve (almost the same as what jpz posted).

1. Click the Start button (or simply hold in the Window button and tap "r", then you can skip step 2 of course)
2. In the search bar type: run. Then click Run at the top.
3. In the window that comes up type: %programdata%
4. Then open the Microsoft folder.
5. Then open the PlayReady folder.
6. Delete the mspr.hds file.
7. Open the browser and watch some Netflix smile.gif.

Just in case you have skipped over jpz's post, remember that this fix can effect other DRM content MS Silverlight may be using for services other then Netflix.
Edited by R00ST3R - 1/2/11 at 6:00am
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Black Dynamite
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post #5 of 6
Sorry, forgot to mention that C:\ProgramData is a hidden directory. Also, the location will probably be different if you use something other than Vista or Windows 7.
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post #6 of 6
Thread Starter 
Quote:
Originally Posted by jpz;11863231 
Sorry, forgot to mention that C:\ProgramData is a hidden directory. Also, the location will probably be different if you use something other than Vista or Windows 7.

It's all good. You were right on the money despite the hidden folder part smile.gif.
Black Dynamite
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Black Dynamite
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