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[CVG]Buggy game purchasers 'entitled to refund'

post #1 of 114
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Quote:
Owners of buggy or glitchy video games are entitled to a full refund, Trading Standards has said on record.

Rules state that all goods should be of "satisfactory quality" it's said, which means (at launch at least) you should be entitled to your Black Ops PS3 and Fallout: New Vegas money back.


Speaking in a recent interview, Joint Lead Officer Sylvia Rook from the Trading Standards Institute said: "When consumers buy goods their rights are always against the retailer, so if there is a problem with a game, the consumer should return it to the retailer.

"The Sale of Goods Act 1979 (as amended) states that goods should be of satisfactory quality, fit for their purpose and as described. If the game is faulty, then the consumer should be entitled to a refund from the retailer (although it is not unreasonable for the retailer to return it to the manufacturer in order to ensure it is, indeed, faulty and it is not operator error, or a problem with the consumer's computer)."
http://www.computerandvideogames.com....php?id=281679
post #2 of 114
NICE

Hopefully this will curb the horrible trend of less-than-even-beta quality releases..
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post #3 of 114
This is about the UK right?
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post #4 of 114
Hopefully this makes game developers actually put out functioning games. I'm looking at you Civ 5 development team. Bunch of hacks!!!
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post #5 of 114
Now where is my refund for black ops pc
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post #6 of 114
Don't let the people who own FFXIV know this, or it'll sink SE
 
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post #7 of 114
I wish the states had a governing body like this one
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post #8 of 114
this.is.good.news.
   
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post #9 of 114
Quote:
Originally Posted by itzhoovEr View Post
Now where is my refund for black ops pc
I am fighting for mine right now.
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post #10 of 114
Quote:
Originally Posted by xD3aDPooLx View Post
I am fighting for mine right now.
You also fighting for BFBC2 refunds as it was not even playable the first couple weeks it was out.

Black Ops, like almost ALL games(BFBC2 anyone), needed a patch or two sure. But the QQing on OCN over it is getting a little out of hand.
    
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