Owners of buggy or glitchy video games are entitled to a full refund, Trading Standards has said on record.
Rules state that all goods should be of "satisfactory quality" it's said, which means (at launch at least) you should be entitled to your Black Ops PS3 and Fallout: New Vegas money back.
Speaking in a recent interview, Joint Lead Officer Sylvia Rook from the Trading Standards Institute said: "When consumers buy goods their rights are always against the retailer, so if there is a problem with a game, the consumer should return it to the retailer.
"The Sale of Goods Act 1979 (as amended) states that goods should be of satisfactory quality, fit for their purpose and as described. If the game is faulty, then the consumer should be entitled to a refund from the retailer (although it is not unreasonable for the retailer to return it to the manufacturer in order to ensure it is, indeed, faulty and it is not operator error, or a problem with the consumer's computer)."