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HDD password

post #1 of 14
Thread Starter 
I have a Toshiba laptop with windows 7 on it. The machine was stolen from my house. When the police returned it to me I turned it on to make sure it still worked. I had the machine on and rebooted it and it then started asking for the hard drive password. I have never placed a password on the hard drive. If I have to replace the hard drive, does anyone know where i can locate the serial number for the unit so i can order my restore disc? I'm sure i have the info around here somewhere but knowing my wife there is an endless possibilities of places it can be. Any advice on how i can correct this issue? Thanks in advance!
post #2 of 14
hard disk passwords are very very difficult or impossible to bypass unless you have professional equipment. they are there for that very reason.

kinda having a similar issue myself. i had a password on my toshiba's disk for security, but the laptop died and now i cant retrieve my own data
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post #3 of 14
Your order any restore disk from the computer manufacture, in your case contact Toshiba.

You can probably pull the hdd out of the thing and remove the password by plugging it into your desktop setting the hard drive setting to be able to read/write for anyone. Even if you can not remove the password loading up the hdd as a secondary drive you should be able to get most of your files off the hdd before doing a reformat and install.

I think that is what your are looking for, hard drive password is vague, as in is the drive can be encrypted or write protected, etc? Can you log into your windows account? Cant get pass bios?
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post #4 of 14
The serial number is usually printed on a label on the underside of the laptop. Also, if you get a restore CD from Toshiba you can probably overwrite the original HD, you probably do not need a new one. (unless of course it is replaced for other reasons, like wanting a larger drive, or the old one being mechanically damaged)
Edited by christian_piper - 1/1/11 at 10:53pm
post #5 of 14
Thread Starter 
i can get in and pass the bios but no further.... it will not boot into windows! and because the morons that stole my system removed the stickers with the SN on it i cant call toshiba and order the disk because i need the serial number
post #6 of 14
for people who dont know. a hard disk password is a hardware password.

until the correct passkey is entered the hard disk is inoperable. you cant read or write anything.

your probably going to have to purchase a new hard disk to be honest.

there are professional services, but they require serial numbers and proof that your the owner.
Edited by dracotonisamond - 1/1/11 at 10:58pm
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post #7 of 14
If somebody stole your computer and put a password on YOUR hard drive, then go after them, and make them pay to replace everything they took the S/N number off of. Seriously, don't let them get away with tampering with your data and your property.
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post #8 of 14
Thread Starter 
they did not put a P/W on anything.... as i said... before i left the detectives office we turned it on, put in my wife's windows password and showed them her pictures to confirm to the detective that it was in fact our laptop. i figured i would have to replace the HDD. But is there any other way to find my serial number so i can order the disk so i can install it on the new hdd?
post #9 of 14
Had the same issue a few days ago with a toshiba satellite lappy locked hdd. Without the password it is useless. I did some research on this and just changing the circuit board on the hdd is not enough because the password is stored on the hdd board and a small partition on the drive itself.

Long story short, customer gave me wrong password.
However there is hope as i found a site ( hdd wizard ) that will remove any hdd passwords for a small fee and depending on how big your drive is, several hours of your time.
Or, you could try a backdoor default password if it's a older lappy.
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post #10 of 14
Thread Starter 
i do understand your situation and i appreciate the advice. But as i said no one placed a password on the drive. As crazy as it sounds.......this started on its own. Long story short, does anyone know how i can get the serial number off of my paperweight? The stickers with the info has been removed by the people that stole it from me in hopes it would not be identified!
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