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post #11 of 15
Exactly. Don't volunteer information that they're not asking for.
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post #12 of 15
Thread Starter 
Quote:
Originally Posted by Mr.Scott View Post
Exactly. Don't volunteer information that they're not asking for.
Well i just want to be ready in case they try and tell me that the problem isn't the cpu when i know for a fact that it is.
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post #13 of 15
Thread Starter 
Just a little update in case anyone is interested. It started bad as I called the tech support in the USA since that's where I bought it, but they quickly informed me that due to customs issues that they would be unable to help me. They referred me to the UK tech support. It occurred to me that after finishing with them that the UK people would have the same problem since I am currently in Israel. What a shock it was when they said that due to customs issues they would not be able to help me but that I should call the Official Distributor in Israel and they would honor my warranty. The company's name is Tech Data, and at 3pm in the afternoon there was no answer. Not only that, but if you go to their web site http://www.techdata.co.il, they don't even list AMD as one of the products that they deal with. I decided then to contact the local computer store that I have purchased many things from, and they told me that there is no such thing as an official distributor and that in fact this store imports their products, and that's how most places do it. Anyways, I was quite fed up at this point when I happened to check my email when I noticed that all of a sudden, I had received a a response from AMD. The only problem was that they were sending me back to the same form that I had already filled out. Also they were asking for an OPN number whatever that is. I replied to the email stating that I didn't know what the OPN number was, but that these are all of the numbers on the CPU. I guess I will have to see where this goes.
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post #14 of 15
If it means anything when I told Intel I fried my imc on the cpu they didn't hassle me so I don't see why amd would hassle you over thermal paste when modern cpus know when to automatically protect themselves.
post #15 of 15
Thread Starter 
Quote:
Originally Posted by Poisoner View Post
If it means anything when I told Intel I fried my imc on the cpu they didn't hassle me so I don't see why amd would hassle you over thermal paste when modern cpus know when to automatically protect themselves.
Well that issue has been resolved. I told the first guy that I would like to test the CPU in my friend's MB but in order to do that I would have to remove the pad and apply some thermal paste. I asked him if I could do that without voiding the warranty and he said, "as long as it is silicon based". I also verified with Noctua that nt-h1 does not void the warranty. So basically the thermal paste is not an issue. Maybe it was in 2003, but today it isn't. The issue now is just getting my CPU in to AMD in some country some where.
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