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How do I get my ISP to upgrade my ping?

post #1 of 65
Thread Starter 
I currently have around a 40/50ms ping, this was the same as my friends until he contacted his ISP over their forum(talk talk forum) and they upgraded his account so he is first in line(or something like that) and now he is reaching a ping of around 10/15.

What exactly do I need to say to my ISP(orange) in order for them to upgrade my ping package because they don't seem to understand anything.

PS: I am wired and all ports are open for the 360.
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post #2 of 65
Ping is more the relation to where you live and the server you are trying to ping to..... it's not something that your isp can make better for you. The closer the server is to you that your pinging the better your ping will be. In regarts to the 50ms ping your speaking of is this from online games or from speedtests or ?
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post #3 of 65
Thread Starter 
Well my friend live like right next to me so we run from basically the same line, also the people on talk talk actually said they will change his ping profile so he will be first in line or something like that.Also, the ping is from pingtest from the closets server.
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post #4 of 65
I doubt your ISP runs QoS like that, either your friend is having some fun with you, or your friend got a higher speed package and confused throughput with latency.. or the ISP helpdesk just lied to him/doesn't know what they are talking about.

Go to a PC and actually test your ping via speedtest.net. Your Xbox360 will be extremely dependent on the end server you are accessing.
    
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post #5 of 65
You can ask your isp to disable interleaving on your DSL line. That will help your ping.
post #6 of 65
Thread Starter 
Quote:
Originally Posted by trueg50 View Post
I doubt your ISP runs QoS like that, either your friend is having some fun with you, or your friend got a higher speed package and confused throughput with latency.. or the ISP helpdesk just lied to him/doesn't know what they are talking about.

Go to a PC and actually test your ping via speedtest.net. Your Xbox360 will be extremely dependent on the end server you are accessing.
Na he linked me to the forum where he posted and I read through it all, it seemed legit.
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post #7 of 65
Quote:
Originally Posted by Juganot View Post
I currently have around a 40/50ms ping, this was the same as my friends until he contacted his ISP over their forum(talk talk forum) and they upgraded his account so he is first in line(or something like that) and now he is reaching a ping of around 10/15.

What exactly do I need to say to my ISP(orange) in order for them to upgrade my ping package because they don't seem to understand anything.

PS: I am wired and all ports are open for the 360.
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post #8 of 65
Well you could always call them and ask them to move closer to you, ping is determined by how long it takes you to send data from one server to another so in essence the closer you are the faster or lower the ping would be, this is not something you can just call in and say, "well uh ya id like to upgrade my ping package to uhh low as hell kthnxbai."
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post #9 of 65
Quote:
Originally Posted by brl3git View Post
Well you could always call them and ask them to move closer to you, ping is determined by how long it takes you to send data from one server to another so in essence the closer you are the faster or lower the ping would be, this is not something you can just call in and say, "well uh ya id like to upgrade my ping package to uhh low as hell kthnxbai."



omg !! what is going on with ppl this year?!?! im leafing FOR real !!!
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post #10 of 65
OP: Go to a PC and go to speedtest.net. Test your speed and let us know.
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