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Outlook - Emails being rejected - Page 3

post #21 of 35
Quote:
Originally Posted by LiLChris View Post
When I go to account settings the email account shows up but all I can do is change the username from the exchange server.
Not sure where to go for the user permissions.

Sorry for being lost, new to all this.
Let me get this straight... Every User but one can send and receive email to/from external mail servers?
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post #22 of 35
Thread Starter 
1 user can receive (afaik) and send to certain emails.
I called the guy who initially set it up and he had no clue, not at the office anymore but still can work on it with remote desktop.
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post #23 of 35
Have you tried just deleting and recreating this account?
post #24 of 35
Quote:
Originally Posted by LiLChris View Post
1 user can receive (afaik) and send to certain emails.
I called the guy who initially set it up and he had no clue, not at the office anymore but still can work on it with remote desktop.
I can probably help you out, can we get a TV going?
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post #25 of 35
Also, is the exchange server on a business IP or residential?
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post #26 of 35
Thread Starter 
Quote:
Originally Posted by JedixJarf View Post
Also, is the exchange server on a business IP or residential?
It should be a business, wish I had more info but they did not leave them with much info so I am learning all there setups as I go.
The other software was a bigger headache for me, but got it all learned.
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post #27 of 35
PM me the ip addy and the mx record. They prob see your IP coming from a non trusted block and they are not accepting it.
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post #28 of 35
it's the MX record. most sites block domains without them set up properly
Quote:
Originally Posted by JedixJarf View Post
PM me the ip addy and the mx record. They prob see your IP coming from a non trusted block and they are not accepting it.
+rep, you actually know what you are talking about
Edited by AMD HATER - 1/4/11 at 10:12pm
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post #29 of 35
Quote:
Originally Posted by AMD HATER View Post
it's the MX record. most sites block domains without them


+rep, you actually know what you are talking about
Thanks

<---- Network Engineer

and you would need an mx to receive mail, or the sending server wouldnt know what to do with it.
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post #30 of 35
Thread Starter 
Alright network engineer, if you do not mind checking it by remote desktop let me know.
Cause she is driving me so I can fix this problem I do not know how to fix.
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