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Kinect not working....Any suggestions?

post #1 of 8
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My girlfriend got me a Kinect a few weeks ago for Christmas (I think she just wanted to play it). Anyway I've played it several times but I haven't in a week or so and today I tried to play it an it's not working.

I've tried different power outlets and different USB ports on the Xbox and nothing. The green light on the Kinect doesn't turn on and when I try to play a game it says I don't have a Kinect. In the System settings it tells me the Kinect is disconnected. I've tried unhooking everything and plugging it back in and that didn't work either.

What should I do? I don't think it broke just sitting there doing nothing.

Edit: Guess I'll just take it back and get a different one.
Edited by skatingrocker17 - 1/3/11 at 6:57pm
    
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post #2 of 8
sounds like you need to take it back, do they come with batteries or run off the plug??
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post #3 of 8
Quote:
Originally Posted by graphicsman;11884981 
sounds like you need to take it back, do they come with batteries or run off the plug??

"I've tried different power outlets"
post #4 of 8
Definitely a hardware problem, take it back.
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post #5 of 8
Return it if you still have the receipt and get another one.
    
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post #6 of 8
Are you running the second 12611 dashboard? The second just enables avatar support. See here.
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post #7 of 8
Can you confirm that the USB ports work on the xbox?
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post #8 of 8
looks like a failure... do you have original xbox or slim? if original xbox you have to use extra power, when slim xbox uses only special port.
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