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Problem buying games from EA/Ubisoft

post #1 of 11
Thread Starter 
Every time I try to buy a game from the EA store or Ubisoft store, I am not presented with an option to pay with PayPal, but instead, the payment method step is skipped (or at least the part where I actually choose a method - I still enter in name, address, etc.). This results in a "Payment authorization failed" message every time I check out.

Anyone know how to fix this or how to add PayPal as a payment method to either? Both say they support it, but I can only find how to add a credit card.
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The Fortress
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post #2 of 11
Buy them on Steam. Problem solved. Though why you'd want Ubi's DRM on your machine is anyone's guess kookoo.gif
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post #3 of 11
Thread Starter 
Quote:
Originally Posted by TestECull;11882260 
Buy them on Steam. Problem solved. Though why you'd want Ubi's DRM on your machine is anyone's guess kookoo.gif

I got HAWX 2 for free with a graphics card voucher. You can only get it through Ubisoft's site.

Problem unsolved.
The Fortress
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The Fortress
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post #4 of 11
Quote:
Originally Posted by TestECull;11882260 
Buy them on Steam. Problem solved. Though why you'd want Ubi's DRM on your machine is anyone's guess kookoo.gif

TBH, "buy it on steam" isn't a solution to all the problems in the world.

Sorry, OP, I have no words of advise for you.
    
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post #5 of 11
I can clearly see the option for paypal when i go to Checkout on my end. What Explorer are you using. I use Firefox, Ive noticed sometimes Using IE things sometimes dont show up

paypalea.jpg
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post #6 of 11
Also make sure you dont have any ad blockers running.

I also had a Dirt 2 coupon, but i gave it away.
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post #7 of 11
Yeah, I was going to say, try a different web browser.
post #8 of 11
Thread Starter 
Just tried switching from Chrome/IE9 to Firefox and it worked for the EA store, but sadly, the Ubisoft store still doesn't show it.

Thanks for the help and suggestions. +rep to you all.
The Fortress
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The Fortress
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post #9 of 11
Your welcome & I just went to Ubisoft & put Assassins creed Brotherhood in my Cart It allowed me to check out with paypal also. Im not sure whats up with that.
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post #10 of 11
If it isn't a typo or something on the bank's end, then this is because EA/Ubisoft identified you as at risk consumer, which goes to their risk management for assessment.

You need to talk to their online/phone support to get the details.
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