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Graphics card not recognised

post #1 of 36
Thread Starter 
my 6870 isnt being recognised by my computer, the fans are running and I have even installed the newest driver but nothing.
Main Rig
(15 items)
 
Linux PC
(7 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500k 4.3 GHz @1.28v Gigabyte GA-Z68X-UD3P Intel Z68 (REV B3) 2x Sapphire HD 6870 16GB Mushkin Blackline 1600MHz 
Hard DriveHard DriveHard DriveOptical Drive
1x Mushkin Chronos 120gb 2x Samsung F3 1TB  1x Segate 500gb Samsung SH-S223C 
OSMonitorPowerCase
W7 Home Premium 64 bit BenQ 22"  Corsair TX750 NZXT Phantom White V2 
CPUMotherboardGraphicsRAM
Phenom II 955 4.0GHz Asrock extreme3 880g Onboard 4gb Corsair XM3 1600MHz 
Hard DriveOSMonitor
Segate 500gb Ubuntu 18" CTX 
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Main Rig
(15 items)
 
Linux PC
(7 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500k 4.3 GHz @1.28v Gigabyte GA-Z68X-UD3P Intel Z68 (REV B3) 2x Sapphire HD 6870 16GB Mushkin Blackline 1600MHz 
Hard DriveHard DriveHard DriveOptical Drive
1x Mushkin Chronos 120gb 2x Samsung F3 1TB  1x Segate 500gb Samsung SH-S223C 
OSMonitorPowerCase
W7 Home Premium 64 bit BenQ 22"  Corsair TX750 NZXT Phantom White V2 
CPUMotherboardGraphicsRAM
Phenom II 955 4.0GHz Asrock extreme3 880g Onboard 4gb Corsair XM3 1600MHz 
Hard DriveOSMonitor
Segate 500gb Ubuntu 18" CTX 
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post #2 of 36
Thread Starter 
I have on board graphics on, could this be the problem?
Main Rig
(15 items)
 
Linux PC
(7 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500k 4.3 GHz @1.28v Gigabyte GA-Z68X-UD3P Intel Z68 (REV B3) 2x Sapphire HD 6870 16GB Mushkin Blackline 1600MHz 
Hard DriveHard DriveHard DriveOptical Drive
1x Mushkin Chronos 120gb 2x Samsung F3 1TB  1x Segate 500gb Samsung SH-S223C 
OSMonitorPowerCase
W7 Home Premium 64 bit BenQ 22"  Corsair TX750 NZXT Phantom White V2 
CPUMotherboardGraphicsRAM
Phenom II 955 4.0GHz Asrock extreme3 880g Onboard 4gb Corsair XM3 1600MHz 
Hard DriveOSMonitor
Segate 500gb Ubuntu 18" CTX 
  hide details  
Reply
Main Rig
(15 items)
 
Linux PC
(7 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500k 4.3 GHz @1.28v Gigabyte GA-Z68X-UD3P Intel Z68 (REV B3) 2x Sapphire HD 6870 16GB Mushkin Blackline 1600MHz 
Hard DriveHard DriveHard DriveOptical Drive
1x Mushkin Chronos 120gb 2x Samsung F3 1TB  1x Segate 500gb Samsung SH-S223C 
OSMonitorPowerCase
W7 Home Premium 64 bit BenQ 22"  Corsair TX750 NZXT Phantom White V2 
CPUMotherboardGraphicsRAM
Phenom II 955 4.0GHz Asrock extreme3 880g Onboard 4gb Corsair XM3 1600MHz 
Hard DriveOSMonitor
Segate 500gb Ubuntu 18" CTX 
  hide details  
Reply
post #3 of 36
Yes. Make sure you have that disabled.
Primary
(16 items)
 
   
CPUMotherboardGraphicsRAM
Q9450 Gigabyte EP45-UD3P Powercolor PCS+ HD7870 Myst 4x 2GB G.skill DDR2 1100 
Hard DriveHard DriveHard DriveOptical Drive
OCZ Vertex 3 120GB WD Velociraptor 300GB Caviar Green 500GB LG 24x Super-Multi 
CoolingOSMonitorPower
Thermalright Venomous-X RT Win 7 Home Premium x64 ASUS VH222H Corsair HX650 
CaseMouseAudio
Corsair 600T SE White Cyborg R.A.T. 7 AKG K 702 
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Primary
(16 items)
 
   
CPUMotherboardGraphicsRAM
Q9450 Gigabyte EP45-UD3P Powercolor PCS+ HD7870 Myst 4x 2GB G.skill DDR2 1100 
Hard DriveHard DriveHard DriveOptical Drive
OCZ Vertex 3 120GB WD Velociraptor 300GB Caviar Green 500GB LG 24x Super-Multi 
CoolingOSMonitorPower
Thermalright Venomous-X RT Win 7 Home Premium x64 ASUS VH222H Corsair HX650 
CaseMouseAudio
Corsair 600T SE White Cyborg R.A.T. 7 AKG K 702 
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post #4 of 36
Thread Starter 
Ok let me attempt to find it.
Main Rig
(15 items)
 
Linux PC
(7 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500k 4.3 GHz @1.28v Gigabyte GA-Z68X-UD3P Intel Z68 (REV B3) 2x Sapphire HD 6870 16GB Mushkin Blackline 1600MHz 
Hard DriveHard DriveHard DriveOptical Drive
1x Mushkin Chronos 120gb 2x Samsung F3 1TB  1x Segate 500gb Samsung SH-S223C 
OSMonitorPowerCase
W7 Home Premium 64 bit BenQ 22"  Corsair TX750 NZXT Phantom White V2 
CPUMotherboardGraphicsRAM
Phenom II 955 4.0GHz Asrock extreme3 880g Onboard 4gb Corsair XM3 1600MHz 
Hard DriveOSMonitor
Segate 500gb Ubuntu 18" CTX 
  hide details  
Reply
Main Rig
(15 items)
 
Linux PC
(7 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500k 4.3 GHz @1.28v Gigabyte GA-Z68X-UD3P Intel Z68 (REV B3) 2x Sapphire HD 6870 16GB Mushkin Blackline 1600MHz 
Hard DriveHard DriveHard DriveOptical Drive
1x Mushkin Chronos 120gb 2x Samsung F3 1TB  1x Segate 500gb Samsung SH-S223C 
OSMonitorPowerCase
W7 Home Premium 64 bit BenQ 22"  Corsair TX750 NZXT Phantom White V2 
CPUMotherboardGraphicsRAM
Phenom II 955 4.0GHz Asrock extreme3 880g Onboard 4gb Corsair XM3 1600MHz 
Hard DriveOSMonitor
Segate 500gb Ubuntu 18" CTX 
  hide details  
Reply
post #5 of 36
Thread Starter 
my motherboard doesnt seem to provide the option to disable the onboard graphics, is there another way to get it to recognise it?
Main Rig
(15 items)
 
Linux PC
(7 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500k 4.3 GHz @1.28v Gigabyte GA-Z68X-UD3P Intel Z68 (REV B3) 2x Sapphire HD 6870 16GB Mushkin Blackline 1600MHz 
Hard DriveHard DriveHard DriveOptical Drive
1x Mushkin Chronos 120gb 2x Samsung F3 1TB  1x Segate 500gb Samsung SH-S223C 
OSMonitorPowerCase
W7 Home Premium 64 bit BenQ 22"  Corsair TX750 NZXT Phantom White V2 
CPUMotherboardGraphicsRAM
Phenom II 955 4.0GHz Asrock extreme3 880g Onboard 4gb Corsair XM3 1600MHz 
Hard DriveOSMonitor
Segate 500gb Ubuntu 18" CTX 
  hide details  
Reply
Main Rig
(15 items)
 
Linux PC
(7 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500k 4.3 GHz @1.28v Gigabyte GA-Z68X-UD3P Intel Z68 (REV B3) 2x Sapphire HD 6870 16GB Mushkin Blackline 1600MHz 
Hard DriveHard DriveHard DriveOptical Drive
1x Mushkin Chronos 120gb 2x Samsung F3 1TB  1x Segate 500gb Samsung SH-S223C 
OSMonitorPowerCase
W7 Home Premium 64 bit BenQ 22"  Corsair TX750 NZXT Phantom White V2 
CPUMotherboardGraphicsRAM
Phenom II 955 4.0GHz Asrock extreme3 880g Onboard 4gb Corsair XM3 1600MHz 
Hard DriveOSMonitor
Segate 500gb Ubuntu 18" CTX 
  hide details  
Reply
post #6 of 36
I assume you've gotten rid of your previous drivers using a driver sweeper like app. I had this problem with my GTX 480's. I just made sure I uninstalled all my display adapters in windows and safe mode. Should check your manufacturer website to disable the onboard graphics.
    
CPUMotherboardGraphicsRAM
i7 3770k ASUS Sabertooth Z77 EVGA GTX 670 Classified 16 GB Corsair Vengeance 
Hard DriveOptical DriveOSMonitor
240GB Intel SSD | 500GB WD Caviar green LG BD-Rom Windows 7 Ultimate 64 Bit ASUS PB278Q "27 260x1440  
KeyboardPowerCaseMouse
HP Wireless Elite Antec 1200 HCP Corsair 600T Special Edition Logitech G700 
Mouse PadOtherOther
ALLSOP Wacom Intuos 5 Medium 3D Connexion Space Mouse Pro 
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CPUMotherboardGraphicsRAM
i7 3770k ASUS Sabertooth Z77 EVGA GTX 670 Classified 16 GB Corsair Vengeance 
Hard DriveOptical DriveOSMonitor
240GB Intel SSD | 500GB WD Caviar green LG BD-Rom Windows 7 Ultimate 64 Bit ASUS PB278Q "27 260x1440  
KeyboardPowerCaseMouse
HP Wireless Elite Antec 1200 HCP Corsair 600T Special Edition Logitech G700 
Mouse PadOtherOther
ALLSOP Wacom Intuos 5 Medium 3D Connexion Space Mouse Pro 
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post #7 of 36
Thread Starter 
Nope I have as of yet not uninstalled any previous drivers, if I get something to wipe them then plug in the cable to the 6870 will it auto detect?
Main Rig
(15 items)
 
Linux PC
(7 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500k 4.3 GHz @1.28v Gigabyte GA-Z68X-UD3P Intel Z68 (REV B3) 2x Sapphire HD 6870 16GB Mushkin Blackline 1600MHz 
Hard DriveHard DriveHard DriveOptical Drive
1x Mushkin Chronos 120gb 2x Samsung F3 1TB  1x Segate 500gb Samsung SH-S223C 
OSMonitorPowerCase
W7 Home Premium 64 bit BenQ 22"  Corsair TX750 NZXT Phantom White V2 
CPUMotherboardGraphicsRAM
Phenom II 955 4.0GHz Asrock extreme3 880g Onboard 4gb Corsair XM3 1600MHz 
Hard DriveOSMonitor
Segate 500gb Ubuntu 18" CTX 
  hide details  
Reply
Main Rig
(15 items)
 
Linux PC
(7 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500k 4.3 GHz @1.28v Gigabyte GA-Z68X-UD3P Intel Z68 (REV B3) 2x Sapphire HD 6870 16GB Mushkin Blackline 1600MHz 
Hard DriveHard DriveHard DriveOptical Drive
1x Mushkin Chronos 120gb 2x Samsung F3 1TB  1x Segate 500gb Samsung SH-S223C 
OSMonitorPowerCase
W7 Home Premium 64 bit BenQ 22"  Corsair TX750 NZXT Phantom White V2 
CPUMotherboardGraphicsRAM
Phenom II 955 4.0GHz Asrock extreme3 880g Onboard 4gb Corsair XM3 1600MHz 
Hard DriveOSMonitor
Segate 500gb Ubuntu 18" CTX 
  hide details  
Reply
post #8 of 36
Thread Starter 
Can someone help me with installing this darn thing, I cant get rid of onboard graphics and I dont want to leave this £180 GPU wasting away.
Main Rig
(15 items)
 
Linux PC
(7 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500k 4.3 GHz @1.28v Gigabyte GA-Z68X-UD3P Intel Z68 (REV B3) 2x Sapphire HD 6870 16GB Mushkin Blackline 1600MHz 
Hard DriveHard DriveHard DriveOptical Drive
1x Mushkin Chronos 120gb 2x Samsung F3 1TB  1x Segate 500gb Samsung SH-S223C 
OSMonitorPowerCase
W7 Home Premium 64 bit BenQ 22"  Corsair TX750 NZXT Phantom White V2 
CPUMotherboardGraphicsRAM
Phenom II 955 4.0GHz Asrock extreme3 880g Onboard 4gb Corsair XM3 1600MHz 
Hard DriveOSMonitor
Segate 500gb Ubuntu 18" CTX 
  hide details  
Reply
Main Rig
(15 items)
 
Linux PC
(7 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500k 4.3 GHz @1.28v Gigabyte GA-Z68X-UD3P Intel Z68 (REV B3) 2x Sapphire HD 6870 16GB Mushkin Blackline 1600MHz 
Hard DriveHard DriveHard DriveOptical Drive
1x Mushkin Chronos 120gb 2x Samsung F3 1TB  1x Segate 500gb Samsung SH-S223C 
OSMonitorPowerCase
W7 Home Premium 64 bit BenQ 22"  Corsair TX750 NZXT Phantom White V2 
CPUMotherboardGraphicsRAM
Phenom II 955 4.0GHz Asrock extreme3 880g Onboard 4gb Corsair XM3 1600MHz 
Hard DriveOSMonitor
Segate 500gb Ubuntu 18" CTX 
  hide details  
Reply
post #9 of 36
Try clearing the cmos and then placing the new gpu on the motherboard.
post #10 of 36
Download DriverSweeper
Boot into safe mode
Run Driversweeper
Install latest drivers

Also go into your BIOS and disable the onboard video from there.
Micro Mule
(11 items)
 
  
CPUMotherboardGraphicsRAM
i7 6700k MSI Z170I Gaming Pro AC Gigabyte GTX 1070 G1 Gaming 16GB GSkill Ripjaws V DDR4 3200 
Hard DriveCoolingMonitorPower
250GB Crucial MX200, 960GB Adata , 1TB WD Black Noctua NH-L12 LG 27UD68 4k Seasonic M12II 620W 
CaseMouseAudio
Corsair Obsidian 250D Logitech Performance Mouse MX Topping TP-30 Mk2, 2x Polk M10, Sony MDR-7506 
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Micro Mule
(11 items)
 
  
CPUMotherboardGraphicsRAM
i7 6700k MSI Z170I Gaming Pro AC Gigabyte GTX 1070 G1 Gaming 16GB GSkill Ripjaws V DDR4 3200 
Hard DriveCoolingMonitorPower
250GB Crucial MX200, 960GB Adata , 1TB WD Black Noctua NH-L12 LG 27UD68 4k Seasonic M12II 620W 
CaseMouseAudio
Corsair Obsidian 250D Logitech Performance Mouse MX Topping TP-30 Mk2, 2x Polk M10, Sony MDR-7506 
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