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Bought An Athlon 640, Worked For a Week, Think I Can Get a Refund?

post #1 of 8
Thread Starter 
I have an Athlon II X4 640 3.0GHz CPU.

My friend liked the idea of an upgrade from his 2.9GHz A2X2 240.

He bought it about 5 days ago and I fitted it in, he has an AM2+ socket MicroATX Motherboard, can't remember the model - which has bios allowing him to use his A2X2 240. I wasn't sure if the same bios would allow a quad core, but after getting the 640 in there it booted up perfectly.

He has been playing games fine lately, no overclock yet until he has an AMCooler.

Yesterday night, we where talking on Steam and I asked him to restart his computer to fix a headset problem, after he shuts down he tells me he can't boot back up and after looking at his PC he has no beep at startup.

I slapped my 640 in his PC for a test, and straight away there were beeps and a picture on the monitor.


I'm thinking I should go and ask for a refund, it was under a week ago (at MSY) that I bought it, and it's definitely the CPU. I tried the same CPU in my PC and nothing happened. No boot, no beep. (Fan still spins.)

If I get a refund or a swap for another 640 I'm going to wait until next week when he buys a new motherboard before I put this one in. But I still don't understand why this has happened, was I just extremely unlucky? Or was the motherboard the cause of the problem? I checked all temperatures and they reported the same as mine, idle around 28C, load around 48C.
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Gaming System 3.0
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CPUMotherboardGraphicsRAM
Core i5 2500K Asus Z68-V Inno3D GTX 570 8GB G.Skill Ripjaw X 2133MHz 
Hard DriveOptical DriveOSMonitor
3x Seagate Barracuda 500GB 7200.12 Asus DVD/RW Drive Windows 7 Ultimate 64-Bit BenQ G2411HD 
KeyboardPowerCaseMouse
Logitech G510 Corsair VX550 CoolerMaster 690 Advanced II NVidia Razer Deathadder V2 
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post #2 of 8
Thread Starter 
Nobody know if I can get a refund on this?
Gaming System 3.0
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CPUMotherboardGraphicsRAM
Core i5 2500K Asus Z68-V Inno3D GTX 570 8GB G.Skill Ripjaw X 2133MHz 
Hard DriveOptical DriveOSMonitor
3x Seagate Barracuda 500GB 7200.12 Asus DVD/RW Drive Windows 7 Ultimate 64-Bit BenQ G2411HD 
KeyboardPowerCaseMouse
Logitech G510 Corsair VX550 CoolerMaster 690 Advanced II NVidia Razer Deathadder V2 
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Razer Goliathus Speed 
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Gaming System 3.0
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CPUMotherboardGraphicsRAM
Core i5 2500K Asus Z68-V Inno3D GTX 570 8GB G.Skill Ripjaw X 2133MHz 
Hard DriveOptical DriveOSMonitor
3x Seagate Barracuda 500GB 7200.12 Asus DVD/RW Drive Windows 7 Ultimate 64-Bit BenQ G2411HD 
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Logitech G510 Corsair VX550 CoolerMaster 690 Advanced II NVidia Razer Deathadder V2 
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post #3 of 8
If the dud doesn't work on your rig, then its defective. You have to register it with Amd and they should replace it.

gl..
post #4 of 8
Thread Starter 
Thanks Magic, I'll see if MSY will replace it because I bought it there under a week ago, if not then I'll register and send it off.
Gaming System 3.0
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core i5 2500K Asus Z68-V Inno3D GTX 570 8GB G.Skill Ripjaw X 2133MHz 
Hard DriveOptical DriveOSMonitor
3x Seagate Barracuda 500GB 7200.12 Asus DVD/RW Drive Windows 7 Ultimate 64-Bit BenQ G2411HD 
KeyboardPowerCaseMouse
Logitech G510 Corsair VX550 CoolerMaster 690 Advanced II NVidia Razer Deathadder V2 
Mouse Pad
Razer Goliathus Speed 
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Gaming System 3.0
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core i5 2500K Asus Z68-V Inno3D GTX 570 8GB G.Skill Ripjaw X 2133MHz 
Hard DriveOptical DriveOSMonitor
3x Seagate Barracuda 500GB 7200.12 Asus DVD/RW Drive Windows 7 Ultimate 64-Bit BenQ G2411HD 
KeyboardPowerCaseMouse
Logitech G510 Corsair VX550 CoolerMaster 690 Advanced II NVidia Razer Deathadder V2 
Mouse Pad
Razer Goliathus Speed 
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post #5 of 8
I had a similar problem with my athlon X2 240 I fried the memory controller but it still works I can only put memory in slot 1,3 and 4. try using 1 mem stick and moving it each time you boot.
Work in progress
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Work in progress
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60gig muskin 1.5t WD black Sony Windows 7 Ultamate 64bit 3x21.5 Acer (Eyefinity) 
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cheap Logitech Kingwin m/850 Coolmaster 690-II cheap Logitech 
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post #6 of 8
sounds like you killed it.. (which is hard to do to a proc so congrats) gona have to rma it or hope they will exhange it.
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Silent Dominator
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post #7 of 8
good luck man.
post #8 of 8
wow very interesting to say the least.
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