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Horrible Ping / Latency - Windows XP

post #1 of 10
Thread Starter 
Hi all, this is beyond annoying now.



I was running Windows 7 Ultimate on my machine, but was getting Horrible lag in games. Ping / latency would fluctuate from 40-900, every second, rendering playing online Impossible.

I was at witts end untill I decided to get my old Windows XP DVD Out and install it on a seperate Partition. I booted up Call Of Duty 5 and Battlefield 2 to find my ping was PERFECT at a stable rate, depending on the server I was playing on. After a few hours of fun, I went to bed. Woke up on my day off (today) and hopped back on.. by the afternoon, my ping was screwed again. Does not stand still, not as intense as the Windows 7 problem, but will hover around 100-300, no matter what Australian server I am on, these servers are based no more than 200km from my house, my ping should be 40-50, not 200.

I haven't contacted my ISP, I am on an ADSL 8Mbit/s connection, download speeds remain normal, but my ping is ridiculous. I figured it wasn't an ISP problem seeing as I had a full day of NO lag on windows XP. I even tried re-installing my LAN NIC Card drivers.. but no luck.



Please guys, if you have any answers / advice / solutions let me know, I appreciate it greatly. I just want to play some games with a decent ping!



Cheers / peace
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post #2 of 10
Someones using your router maybe?

Those damn neighbors and their illegal torrent downloads from your connection..
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post #3 of 10
Find out the ip address of the gaming server, and do a tracert to it. Then pate it back here.
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post #4 of 10
I agree, sounds like somebody is using your connection. Either that or it's traffic. Lately here where I live traffic has been causing my kbps speeds to go WAY down, but I still got under a least 100 ping.
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post #5 of 10
I recently had to change my router's channel because I would set my phone next to me while gaming and I would get a text and would lag making it harder for the others to hit me lol so be sure you have devices kept away from your router that use the same frequency. Other than that be sure your router is secure so no one can use it but you!
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post #6 of 10
Perhaps a malware infection is making your computer partake in a DDoS attack without your knowledge? Also could be that the network card is dying, or the router has some issues. If all of that is checked out and is found to be normal, perhaps a neighbor is stealin' yer interwebz??

Just as a side note, I see you tried reinstalling your NIC drivers. How did you go about this? The best way I've found is to use Driver Sweeper to completely remove the drivers, then run CCleaner to clean up any temp files left behind and then run CCleaner on your Registry to remove what few references to your old drivers are left behind. Reboot, tell Windows no (or cancel out of) on the "Add New Hardware Wizard" and then install the drivers manually. I've solved a lot of driver issues that way.

A tracert to your server would be pretty handy too. For a baseline, do a tracert to a few websites (overclock.net, google.com, etc...) and pick the one with the lowest latency to use as your baseline. Then tracert the game server and compare. The paths will be different, but for a few hops they should remain the same.
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post #7 of 10
Thread Starter 
Sorry for the late reply I've had people over the weekend.

I just did a tracert on google.com and overclock.net, I could not find the I.P Of the game servers I play on, but they are mainly based in Sydney (300 odd km away).

My modem is password protected, and it would be pretty damn hard to crack this pass (its a large combination of random letters and numbers) I also tried another modem, a DSL-G604T From D-Link as well as my Bigpond Tompson TG782T Modem.. Both are ADSL 2 Modems. This problem only started coming a few months ago, and like I said went away with the XP install.. but now it's back and nothing has changed in my house lines and ports wise.

Here are the traceroute results:


---------------------------------------------------------------------

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

D:\\Documents and Settings\\Nic>tracert google.com

Tracing route to google.com [66.102.11.104]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms mygateway1.ar7 [10.1.1.1]
2 88 ms 87 ms 86 ms 172.18.113.129
3 51 ms 60 ms 51 ms 172.18.66.102
4 103 ms 176 ms 93 ms 172.18.239.161
5 67 ms 62 ms 62 ms Bundle-Ether11.ken39.Sydney.telstra.net [203.45.
17.25]
6 91 ms 52 ms 52 ms 72.14.222.5
7 67 ms 48 ms 47 ms 66.249.95.232
8 60 ms 52 ms 55 ms 64.233.174.242
9 96 ms 83 ms 56 ms google.com [66.102.11.104]

Trace complete.

D:\\Documents and Settings\\Nic>tracert overclock.net

Tracing route to overclock.net [67.220.212.115]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms mygateway1.ar7 [10.1.1.1]
2 73 ms 83 ms 89 ms 172.18.113.129
3 46 ms 46 ms 45 ms 172.18.66.102
4 63 ms 47 ms 48 ms 172.18.239.161
5 51 ms 47 ms 45 ms Bundle-Ether11.ken39.Sydney.telstra.net [203.45.
17.25]
6 45 ms 50 ms 47 ms Bundle-Ether6.ken-core4.Sydney.telstra.net [203.
50.6.145]
7 51 ms mygateway1.ar7 [10.1.1.1] reports: Destination protocol unreachab
le.

Trace complete.


D:\\Documents and Settings\\Nic>



Cheers guys.
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post #8 of 10
Quote:
My modem is password protected, and it would be pretty damn hard to crack this pass (its a large combination of random letters and numbers)
Make sure you're using WPA and not WEP...
If you're using WEP it really doesn't matter the strength of your password.

However, this is definitely the culprit:
Quote:
1 <1 ms <1 ms <1 ms mygateway1.ar7 [10.1.1.1]
2 88 ms 87 ms 86 ms 172.18.113.129
You should not be pinging >85 ms from your house to your ISP's router in your town.
Call your ISP and tell them about your crappy first hop speeds.

Though, if someone on your network was saturating your entire download or upload bandwidth, this behavior would also exist.
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post #9 of 10
Thread Starter 
I contacted my ISP and they changed my stability profile, which increased my download / upload speed, and also I did another traceroute of google.com, this time even from a laptop on wifi (10 or so hours after the profile being changed) and here is my results:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\\Users\\Nic>tracert google.com

Tracing route to google.com [66.102.11.104]
over a maximum of 30 hops:

1 2 ms 1 ms 2 ms mygateway1.ar7 [10.1.1.1]
2 48 ms 47 ms 47 ms 172.18.113.135
3 60 ms 48 ms 47 ms 172.18.66.114
4 47 ms 47 ms 47 ms 172.18.239.137
5 47 ms 48 ms 47 ms Bundle-Ether10.chw48.Sydney.telstra.net [203.45.
17.13]
6 51 ms 48 ms 47 ms 74.125.50.1
7 48 ms 49 ms 47 ms 66.249.95.224
8 119 ms 53 ms 53 ms 64.233.174.242
9 49 ms 117 ms 48 ms google.com [66.102.11.104]

Trace complete.

C:\\Users\\Nic>



First hop speed has dramatically improved
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post #10 of 10
That's still a gigantic amount of interleaving..

You could try to convince them to put your line on Fastpath, which would result in less spread spectrum of your data (interleaving spreads out your data on the line over time for error correction). EC on the physical layer is kind of redundant since TCP already has it's own form of error correction. This would drop your first hop ping to 10-15 ms.
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