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Tigerdirect return service opinions

post #1 of 3
Thread Starter 
As you can see by my sig, I got my motherboard RMA'd from TigerDirect. I called them on the 27th, which took 4 calls and 3 hours of my time to actually get someone on the line(understandable as christmas was right around). I was emailed a tracking number, so I wouldn't have to pay shipping(very nice). The package arrived on the 30th and was signed. Newegg usually processes returns the second they come to their door. Now after 6 days, I have not received a word from Tiger regarding my return. Called them today, waited for 45 minutes for someone to pick up. Finally got a person who's first language was English unlike my last call. He said they will ship my motherboard out on Friday. This means it takes them a total of 8 days for them to ship something back...

So I will end up getting this motherboard back on the 11th, which is 15 days after my board died...

If you're ever thinking about buying something that you might not want/might break, please don't go with TigerDirect. Doesn't matter if they pay shipping I would rather pay the $7 for ground then have to wait 8 days for them to know it came.
    
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AMD FX-8150P GIGABYTE 990FXA-UD5 Dual 5870s G. Skill 8GB 1600MHZ 7-8-7-24 
Hard DriveOptical DriveOSMonitor
Corsair Force3 120GB, 1.5TB, 250GB, 80GB DVD-RW+Fan controller {Windows 7 x64} {ASUS} 23" 1080P LED + Dual Samsung 19" 1280x1024 
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Basic Logitech keyboard Xigmatek NRP-MC1002 Silver Xigmatek Elysium w/ window, 15 fans Logitech G9x 
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post #2 of 3
8 days....not bad. Takes one month for something to be returned from RMA here(and it's within the country).
So 8 days is really nothing, but Americans have gotten used to. Send something now, get it back tomorrow.
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New rig
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Intel i5-4670k ASRock Z87 Pro4 GTX 760 Windforce3x OC 2x1GB Kingmax+1x1GB A-Data+1x2GB A-Data 1333MHz 
Hard DriveOptical DriveOSMonitor
WD 640GB 16MB Cache LG DVD Drive Windows 7 64bit LG Flatron W2261VP-PF 
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CM QuickFire TK Red Chieftec 600w JARComputers CM Storm Spawn 
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Superlux HD330 
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post #3 of 3
Thread Starter 
Quote:
Originally Posted by farmdve View Post
8 days....not bad. Takes one month for something to be returned from RMA here(and it's within the country).
So 8 days is really nothing, but Americans have gotten used to. Send something now, get it back tomorrow.
Yeah, at least I have. Newegg processes things the second they get them, like I said.
    
CPUMotherboardGraphicsRAM
AMD FX-8150P GIGABYTE 990FXA-UD5 Dual 5870s G. Skill 8GB 1600MHZ 7-8-7-24 
Hard DriveOptical DriveOSMonitor
Corsair Force3 120GB, 1.5TB, 250GB, 80GB DVD-RW+Fan controller {Windows 7 x64} {ASUS} 23" 1080P LED + Dual Samsung 19" 1280x1024 
KeyboardPowerCaseMouse
Basic Logitech keyboard Xigmatek NRP-MC1002 Silver Xigmatek Elysium w/ window, 15 fans Logitech G9x 
Mouse Pad
Xigmatek 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
AMD FX-8150P GIGABYTE 990FXA-UD5 Dual 5870s G. Skill 8GB 1600MHZ 7-8-7-24 
Hard DriveOptical DriveOSMonitor
Corsair Force3 120GB, 1.5TB, 250GB, 80GB DVD-RW+Fan controller {Windows 7 x64} {ASUS} 23" 1080P LED + Dual Samsung 19" 1280x1024 
KeyboardPowerCaseMouse
Basic Logitech keyboard Xigmatek NRP-MC1002 Silver Xigmatek Elysium w/ window, 15 fans Logitech G9x 
Mouse Pad
Xigmatek 
  hide details  
Reply
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